5 Star Hotel
Fontainebleau Miami Beach,Tresor
4401 Collins Avenue 2-1817, Miami Beach, FL, United States View Map
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About
Elegant Accommodations Fontainebleau Miami Beach,Tresor in Miami Beach offers a 5-star experience with a spa and wellness center, sauna, terrace, restaurant, bar, and free WiFi. Comfortable Amenities Guests enjoy air-conditioning, balconies with river views, spa baths, private bathrooms, tea and coffee makers, hairdryers, work desks, free toiletries, microwaves, showers, and TVs. Prime Location Located a 9-minute walk from Miami Beach, the hotel is near attractions such as the Holocaust Memorial (2.1 mi) and Miami Beach Convention Center (2.1 mi). Miami International Airport is 9.9 mi away. Local Activities Guests can enjoy boating in the surrounding area.
8 Reviews
What Guests Say
- “The view. Pretty poolside and gym.”
- “Great location, nice clean, comfortable big suite with amazing views! Great restaurants, the lapis spa is a must! They also have a…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Hot tub/Whirlpool
- Airport Shuttle
- Beachfront
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What Guests Loved
Based on 8 reviews
Pros +
- Location
- The view. Pretty poolside and gym.
- Great location, nice clean, comfortable big suite with amazing views! Great restaurants, the lapis spa is a must! They also have a trendy night club in lobby.
Cons -
- Elevators are broken all the time ! They lied to you about this! Book another hotelThey are rude, you cannot get to the general manager. They don?t care about you at all.
- $15 for a cup of overnight oats in a plastic cup that you have to stand in line for with indifferent service? That won't end well! New York City and London and Paris are cheaper and better.The room had not been properly cleaned with a dirty earbud on the bathroom floor, hair on the counter, a broken toilet roll holder, dirty carpet.Lumpy pillowsA window that does not shut out sound with poor insulationFire alarms going off in the middle of the nightlousy internet connectionConstruction noise inside the whole day.
- This is not a hotel room! This is a residence at the hotel. Booking is not entirely clear if you are in Miami for the first time. We arrived on New Year's Eve. There was an unbearable smell of bleach in the room. We contacted the owner, who promised to refund the money for the first night and carry out a free cleaning in the room on January 1st.Overall, the room was clean, but the bathroom doors were unpleasantly dirty!Room cleaning and towel change are for extra fee! Booking is not responding to our problem. The money has not been refunded.I hope this review will help someone. If you want to stay in a 5 star hotel, it's definitely not here!
Location
Elevators are broken all the time ! They lied to you about this! Book another hotelThey are rude, you cannot get to the general manager. They don?t care about you at all.
The view. Pretty poolside and gym.
$15 for a cup of overnight oats in a plastic cup that you have to stand in line for with indifferent service? That won't end well! New York City and London and Paris are cheaper and better.The room had not been properly cleaned with a dirty earbud on the bathroom floor, hair on the counter, a broken toilet roll holder, dirty carpet.Lumpy pillowsA window that does not shut out sound with poor insulationFire alarms going off in the middle of the nightlousy internet connectionConstruction noise inside the whole day.
This is not a hotel room! This is a residence at the hotel. Booking is not entirely clear if you are in Miami for the first time. We arrived on New Year's Eve. There was an unbearable smell of bleach in the room. We contacted the owner, who promised to refund the money for the first night and carry out a free cleaning in the room on January 1st.Overall, the room was clean, but the bathroom doors were unpleasantly dirty!Room cleaning and towel change are for extra fee! Booking is not responding to our problem. The money has not been refunded.I hope this review will help someone. If you want to stay in a 5 star hotel, it's definitely not here!
Better communication is needed to prevent any surprises. Missing from the description: 1. payment stipulations (e.g. via Zelle vs. credit card used to secure booking on Booking.com)2. No changes to reservation allowed within 24 hours of checking in3. $800 security deposit required upon check in4. this is an owner-operated condo, not a hotel room
Great location, nice clean, comfortable big suite with amazing views! Great restaurants, the lapis spa is a must! They also have a trendy night club in lobby.
No housekeeping service, the hotel was was fully packed for the convention so it was busy. It was probably just an oversight. FYI it was an owner unit and you must pay owner i mn full 24 hours ahead.
Superb
elevators in tresor are terrible.
Passable
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Hot tub/Whirlpool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Airport Shuttle
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A damage deposit of USD 250.0 is required at checkin. This will be collected by paypal. You should be reimbursed within 7 days of checkout via paypal, subject to an inspection of the property.
Location
4401 Collins Avenue 2-1817, Miami Beach, FL
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