Pyramids Family Inn

(Great location, two mins walk from giza pyramids) really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Not really anything.

Location

Literally a nightmareHorrible and no respect to the guestsI think i was the only guest during my stay, i was literally staying in a middle of a construction site!they were rebuilding and redecorating the whole buildingDrilling and knocking noises all day from 9am untill 12amWorkers shouting infront of my door with loud music while workingall the rooms furniture was in the hallway -they asked me to move to another room cuz they wanna “fix” something and i can get back to it the next day but that didnt happen cuz they were redoing the whole room painting and they opened a new window!!!!!my room door was literally blocked and i had to climb over the woodWhy did you even open the booking if you were planing to renew the building!

Nothing, The experience was a nightmare!

Please read my other reviews about pyramid Family Inn. Please note: The owner will beg you to leave a great review! We also had to get a room for my elderly parents at a nearby hotel because this place was in shambles. The stairs were full of rubble and filth. No elevator at all. Mosquitoes from hell. Lied to us, rented our paid room while we were gone to Luxor. Bathroom fixtures are broke. Exposed wires in the rooms. Other guests treated better than my family of 7. Had to buy a clean pillow and towels from a nearby store. Staff jealous and bickering. The owner told my husband he was no longer Egyptian when he tried to talk to her about the problems. He is from Egypt but an American citizen. She basically called him a traitor. We never got any refund, nor an apology. The only helpful staff at this place were 2 teen boys named Abdullah and LaLa. Stay at the hotel next door. It is clean and has an elevator. No open halls so there are no mosquitoes at the hotel next door. If you do not know arabic, you would not know about all the jealousy, gossiping and bickering that goes on here. Do not stay here, find another place!

Nothing!

The mosquitoes will eat you alive and you will keep those huge bites for 3 weeks. The horses and camels with their water troughs are kept in that area. Mosquitoes will always be bad every month of the year. The place is dirty. You have to drag your luggage down an alley that is filled with cat and dog poop. Camel and horse dung. The male cats that live at the hotel will keep you up at night with their screams and fights in the stairwells. The owner is a joke who does not understand English. She had to use a teenage boy to translate through. She is perfectly fine with all the filth. Rented our room out while we went to Luxor. Read other review I left. BAD!!!!

I did not like anything about this hotel.

My family and I booked this hotel for three weeks. We had 3 rooms. We had booked this hotel around a year in advance. When we arrived, the place was being overhauled and there was paint, ladders, trash, and plaster all over the place. We were given one towel for 2 rooms. So we went to the store to buy towels. The shower for my kids rooms did not work. We asked to have it fixed, but it never was. We slept on filthy matresses and disgusting dirty pillows. We were eating chocolates one eve on the roof and offered chocolates to the staff that were around. This later came back to bite us as one of the cleaning ladies told my mother that we tip them in candies. The staff ladies were constantly jealous of each other and the drama there was a huge disappointment. The staff started telling us there was no tea or sugar. We paid for breakfast and tea is a part of that. So we bought our own tea and sugar. After 2 days, they told us there was still none, but serve other guests tea immediately. We booked for 3 weeks but planned to stay one week in Luxor. We took our room key with us when we left. When we arrived back at the Pyramid Family Inn, the owner's son told us that we could not go to our room because the hallway door that led to our room was locked. So I went and waited at the locked door while they looked for a key. As I am standing by this locked door, I notice it moving. I push on it and someone on the other side of the door is holding it closed. They were lying to us about a key and were stalling. Finally a kid opens the door and I ask him why he was holding the door shut? He speaks English but would not answer me. A staff lady was also beside our room too. So I went into my room and I see the bathroom window open, and the bathroom was all wet. Someone had taken a shower. So they stalled us to clean our room because they rented it out while we were gone. The mosquitoes ate us alive. Our faces swelled. We looked like we had the plague. Owner no help.

Manger was super nice ?

near pyramids