Jewel Dokki Hotel

Location and food

The room setup. The ability to be in the same room, with separate bedrooms is perfect for us travelling together. Allows for more space.

Single beds. The room needs an upgrade. Deep clean required. The breakfast is a little sad. One never gets cutlery for it either. The one day we asked for cutlery, they said they would send it up. We are still waiting for it. Wish there was more of a choice for breakfast. Last day's breakfast was better though.

location is great . staff is polite. nice balcony and big room. location and the breakfast are very good

should put fork and knife with breakfast.also salt and pepper should be provided with the room breakfast.

Location only

No parking , no baby bed , just confused

location staff

Cleanlinessold furniture

Very friendly staff, great value for money and excellent location.

Somehow the staff services is ok

The rooms haThe rooms has to be refurbished and bathroom/toilet is very olds to be refurbished and the bathroom/toilet is very old

The location was great

Some of the staff were not very friendly. Mainly one lady was not. The rest were great. You don't get cutlery with your breakfast. How is that even possible. When ordering food to your room, you are sent this cheap plastic cutlery, you cNnot even cut your food with it as it breaks. Not acceptable at all. The beds need an upgrade. The pillows are terrible.

Staff , location and room size are not comparable with any of the hotels in the area .

Customer service and delicious meals

The window cannot be locked. I have notified the hotel staff but they still haven't come to fix it. I feel uneasy about the accommodation. There is also a bad smell of smoke in the room.

Their staff, responsiveness and overall customer service. Always available and swiftly respond to requests. Staff were exceptionalSuperior Security and safety,

helpfull & safe , quite place , mr. magdy is so friend

breakfast is good , service is well , staff is friendly & helpful

wife is weak

breakfast is good and i love stay in this hotel the staff is so kindly and friendly , safety , quite

some late in things but over all they are 4 star and am so happy within stay

The location and the room size were decent

The staff don’t really care and they have strict rules they are following because the property is owned by the Egyptian armed forces and they are not willing to make any exceptions whatsoever even when the rules doesn’t make any sense. For example as a foreigner guest you are not allowed to bring any alcohol to your room not even a beer !!!!!

locationvery quick check in

street noise

only the location is good

bad service , dirty rooms , dirty toilets , the staff attitude was so rude ,internet service was very bad they give you only 2 gb password once it’s done you need to request to get another 2 gb after 30 min

Poor breakfast and location not bad

The rooms need to be updated from top to bottom, the rooms on the busy street very noisy

The location was very good as it was not so far from the city center and supermarkets. The staff were friendly especially Mohammad.

The breakfast was only brought to room upon phone request, as there was no restaurant in the hotel. The food was just fair and not tasty or delicious. I asked reception for a 3 pin socket to charge my mobile and power bank as all sockets in the rooms are 2 pin hole. They told me it is not available and if you need we can buy it from an outside electrical shop, I was surprised as these small item are always available in hotels an apartments. So he told me it will cost this amount and I bought it half of the price he told me it will cost.

amazing location. poor facilities and very very very noisy. stuff are good.