Grand Palace Hotel

Easily traveling walking to main streets where stores and restaurants located.

Everything was good/excellent

It’s an excellent place, clean and very good location , close the restaurants , cinemas and the facilities you need , amazing service and nice employees at the desk, loved it

It’s really nothing . Every thing great

The hotel is in a great location, it's so clean, I liked their attention to hygiene, staffs are great people, they have a saying "Come as a guest, leave as a friend" they really practice that. I highly recommend this hotel for anyone who wants to visit Cairo. I have a small request and I told them already, if they could provide a kettle upon request, would be perfect. Thanks to everyone of the staffs; the ladies and gentlemen.

Nothing to mention

Friendly staff, perfect location and very clean. Good value for price.

Excellent location in the vibrant heart of Cairo, easy to reach , clean and quiet with a view

The elevator is a bit Slow but not bad

I had a nice comfortable stay. Hotel is relatively clean. It’s located on 6th floor of the building. Staff is very friendly and they know me by name during my stay which was like a personalized interaction with all of them.

Breakfast is very basic and can be improved. There is an elevator as well but I used the stairs as I’m not used to this kind of elevator.

Location at downtown

There is no hot water for showering, and the room was not cleaned before I arrived — it’s full of dust.

Location of the Accommodation

The rooms were not clean. There was lot of dust on the room and bathroom floor. You can feel your feet turns black.Seems like bedsheet was not replaced as I could see that out bedsheet was put inside out. May be it was re-used for us.There were no bathroom toiletries and no bathroom mats.No hand towels.NO Water bottles or even glass in the room.Elevator was very dangerous having no door. So, it was an open one.No blankets on the bed due to which we fell sick.Toilet roll was lying on the floor as there was no place to put it.We were charged for the breakfast but it was very very basic and the cheapest one possible. Better to have it outside.

The staff were nice, friendly and helpful especially, the person named Tuhemi ( sorry if I say it wrong) who was polite and a real helper in terms of giving us tips and advice about roaming around and saving money at the same time. Another person was Jamal who we met on the eve of our departure/ check out. He was extremely well mannered and served us breakfast very quick and early in the morning with a smile on his face. For me the only positive thing was the reception staff who I mentioned at the beginning.

The breakfast was horrible,?? boring and cold as well. They used to serve us cold white bread with boiled eggs every single day and if we asked for omlette/ fried eggs they refused.We had to eat this tasteless boring food our entire stay. Moreover the breakfast lady seemed grumpy, lazy and used to be on her phone continuously and touching food and utensils with her dirty hands, completetly violating kitchen hygiene. She used to serve us food in a small tray as if she was serving food to prisoners inside a jail??? If we asked for milk tea or anothet cup of tea she would say they've ran out of milk but later she used to give milk tea to the other cleaner lady who used to come into the kitchen to chat with her?Also the hotel wasn’t clean at all and they didn’t even have door mat infront of the front/door of the entrance and it was always dusty and dirty. The first two days room service wes horrible as they only did the beds and changed our towels without cleaning/washing the room and toilet. We weren’t happy and had to complain so the next day it was much better as our room/ washroom was clean, tidy and fresh.The toilet bidet was annoying as well as scarry, when we pushed the button it would spray very fast and strongly, and the water presure was so forceful that we would wet everything including ourselves ??? The drainage system was another problem as it was so horrible - after taking shower, water used to be clogged and we had to stand on a pool of water as if, experiencing flood inside our washroom???Later they kept a mop for us to push the water to unclog the drain after shower. This was an extra task especially when you’re in a holiday?As our room was near the reception we had to tolerate late night/early morning chatting and noise. The other boarders were not at all polite and men used to speak very loud early in the morning and late during night.Overall the experience was unique but certainly not a pleasant one for sure.

Room, Location, Breakfast, Wifi Speed and Staff.

I always stay here when I'm in Cairo. Great location for me. Close to GoBus for my onward travel. Enough restaurants around the area or a very short uber ride to Zamalek, or walk there. The staff are always very warm and welcoming

First of all this hotel is on the 6th floor of its building, there is a lift but it's small so just good for 1 person and suitcases or 2 people so be prepared that you may have to conquer the stairs. Room was spacious and clean and the decor was what I expect from a budget middle eastern hotel. Excellent location, a stones throw from the Egyptian Museum (we could see it from our window) so a great price in regards to that. WiFi was good. What we enjoyed most were the staff at this hotel; polite, kind and keen to help. There were no expectations or demands for constant tips or trying to upsell us on anything unnecessarily, things we had encountered in our previous hotel and endured while out and about in Cairo. Would recommend this hotel.

Some toiletries other than a bar of soap in the room would have been nice but there are plenty of shops close by. Breakfast was very basic (though sufficient) so we chose to go elsewhere.

Clean, honest and comfortable especially the receptionist he is friendly.

Location close to Cairo museum

Anything else: shabby building, access to 7th floor room via a metal staircase, no glasses in the bathroom [not even plastic], blood stained pillow, cracked pastered wall, old cigarettes carton and ashes found in drawer, hole in the ceiling fom a missing smoke detector - smoking room - requested non-smoking... to many basics and safety missed to even consider a room change. Paid, left after one night and relocated elsewhere.

Reception, welcoming, friendly atmosphere, guidance etc.

Should work on cleaning

Exceptional location & staff always available to help. Special mention to Mr Raffick who helped & guided us during our vacation in Egypt :)

Everything exept for wifi and food

Didnt like the food wifi and the elevator can eat me up

Location only

The building where the hotel is located is in very bad condition and dirty, the elevator is very tight and works only after multiple attempts to lunch, no clear sign outside the building of the hotel location on the sixth floor of the building, the amenities inside the room very minimal just one towel,no drinking water is provided. The hotel should not be on the booking site at this time

Location

No amenities for wash room and bad room.Breakfast is very bad like prison food 1 boield egg 3 pc bread 1 jam 1 coffee.

Good location, nice staff, accepted price

No coffee corner, no even kettle, no landline phone for caaling reception and no elevator