4-Star Hotel

Dreams Cozumel Cape Resort & Spa - All Inclusive

Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, - Mexico
View Map
Dreams Cozumel Cape Resort & Spa - All Inclusive
1/59
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$392
per night

4-Star Hotel

Dreams Cozumel Cape Resort & Spa - All Inclusive

Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, - Mexico
View Map

Top Amenities:

All inclusiveBeachfrontFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

7.8

Good

Based on 71 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.4

Hotel Staff

8.4

Overall Quality

7.8

Show 7 Verified Reviews

About

Located in Cozumel, a 9-minute walk from Paradise Beach, Dreams Cozumel Cape Resort & Spa provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi throughout the property. The property has a 24-hour front desk, an ATM and currency exchange for guests. Complete with a private bathroom equipped with a shower and a hairdryer, all guest rooms at the resort have a flat-screen TV and air conditioning, and some rooms come with a balcony. Guest rooms feature a safety deposit box. A buffet breakfast is available at Dreams Cozumel Cape Resort & Spa. The accommodation has a terrace. You can play tennis at Dreams Cozumel Cape Resort & Spa, and car rental is available. Costa del Sol Beach is a 11-minute walk from the resort, while Playa San Francisco is 0.7 miles away. Cozumel International Airport is 9.3 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Important Info:

In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

All inclusive
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Non-smoking property
Outdoor pool
Private beach
Professional cleaning services
Restaurant(s)
Shared kitchen
Spa services
Spa/sauna
Tennis court & equipment

Guest Rating

7.8

Good

Based on 71 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.4

Hotel Staff

8.4

Overall Quality

7.8

Pros +

  • location
  • Loved being able to access the Sunscape and Secrets resorts here
  • The customer service sucked, I had to ask for the same things over and over again

Cons -

  • The water smelled like rotten eggs at some points, the water in the shower was not hot enough it was like warm, the ceiling in the bathroom and room leaked when we tried to turn off the AC so we had to keep it cold in the room
  • we booked an oceanfront room and they did not accomdate that request, tried you contact you you were supposed to get back to me but no one every did
  • The attention to detail is lacking severely. Everything from the grounds maintenance to the filthy hallways and elevators. I asked to speak to the hotel manager on two different occasions and was told he was not available. I will leave it at that.

Business Traveler (1)

Solo Traveler (1)

Traveling as Couple (16)

Family with Young Children (5)

Family with Teens (1)

Group Traveler (2)

8
11/26/2024
The water smelled like rotten eggs at some points, the water in the shower was not hot enough it was like warm, the ceiling in the bathroom and room leaked when we tried to turn off the AC so we had to keep it cold in the room
1
10/30/2024
location
we booked an oceanfront room and they did not accomdate that request, tried you contact you you were supposed to get back to me but no one every did
10
1/12/2024
Loved being able to access the Sunscape and Secrets resorts here
2
12/28/2023
The customer service sucked, I had to ask for the same things over and over again

Room Options

1/4

Preferred Club Jr Suite Ocean Front King Bed

474 sqft • 1 King • 1 Sofabed

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/4

Preferred Club Jr Suite Ocean Front Double Beds

474 sqft • 2 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/2

Preferred Club Jr Suite Ocean Front Double Beds

474 sqft • 2 Double

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/3

Preferred Club Jr Suite Ocean Front  King Bed

sqft • 1 King

Air conditioningFree WifiHair dryerIn-room safe box

Room Details and Photos

1/2

Preferred Club Family Suite

948 sqft • 2 Double and 1 King

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/5

Preferred Club Family Suite

948 sqft • 2 Queen and 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Location

Dreams Cozumel Cape Resort & Spa - All Inclusive

Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel,