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About
Comfortable Accommodations Gran Hotel Xalapa in Xalapa offers family rooms with balconies, private bathrooms, and modern amenities. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities Guests enjoy a swimming pool with a view, fitness center, terrace, and garden. The hotel provides free WiFi, a restaurant, bar, and coffee shop. Additional services include a children's playground and tour desk. Dining Experience The family-friendly restaurant serves Mexican cuisine with vegetarian and vegan options. Brunch, lunch, and dinner are available, complemented by a relaxed ambiance. Prime Location Located in Xalapa, the hotel is near attractions such as the Museum of Anthropology and the Botanical Garden. Guests appreciate the attentive staff, comfortable rooms, and convenient location.
22 Reviews
- Cleanliness
- 8.3
- Staff
- 8.7
- Location
- 9.0
What Guests Say
- “Some rooms have an amazing view. We had to advocate for clean room. Staff in restaurant was amazing. Breakfast buffet was wonderful and…”
- “The front office staff and concierge was helpful and with a smile.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Twin Room
- Accessible bath/shower
- Accessible by lift
- Balcony
- Bath or Shower
1/3Junior Suite
- Accessible by lift
- Balcony
- Bath or Shower
- City view
1/3Double Room
- Accessible by lift
- Balcony
- Bath or Shower
- Closet
1/4King Suite
- Accessible by lift
- Balcony
- Bath or Shower
- City view
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What Guests Loved
Based on 22 reviews
Pros +
- Some rooms have an amazing view. We had to advocate for clean room. Staff in restaurant was amazing. Breakfast buffet was wonderful and fairly priced.
- The front office staff and concierge was helpful and with a smile.
- The friendliness of the staff , the nearness to town and the entertainment in the hotel
Cons -
- Day front desk staff was uninterested and even surly. The worst I have seen in years. Night desk staff was excellent.
- The pool was cold! Lol it was off season and unseasonally cold. So no fault of the hotel
- No tea and coffee machine.
Some rooms have an amazing view. We had to advocate for clean room. Staff in restaurant was amazing. Breakfast buffet was wonderful and fairly priced.
Day front desk staff was uninterested and even surly. The worst I have seen in years. Night desk staff was excellent.
The front office staff and concierge was helpful and with a smile.
The pool was cold! Lol it was off season and unseasonally cold. So no fault of the hotel
The friendliness of the staff , the nearness to town and the entertainment in the hotel
No tea and coffee machine.
It is a older hotel but in a great location .very good value for the price.
The bed.Very hard.
Nice old hotel, it has pretty spacious rooms with good amenities, the staff is friendly and the breakfast buffet is well served
I found the music at the pool too loud, I think the volume could be reduced, also I think the water should be heated a bit
It is a big property and everything worked well. The staff kept the rooms clean for us daily. The staff are very professional, accommodating, and friendly. The restaurant is very good and convenient for when you have plans and don’t have time to eat breakfast out. Also La Churreria, a wonderful restaurant, is right across from the Hotel. This hotel is also right next to a major park. It is also conveniently accessible by car of taxi.
The room could use make overs. Som of the furniture and the floor/laminate is ever so slightly dinged up. The electrical needs more updated outlets as travelers are typically charging more than one device.
Breakfast was great, staff are extremely friendly and helpful, great location surrounded by restaurants and close to many services
Hotel feels a little under-maintained, air conditioning was a little weak
Grand old hotel in a great location, near a huge park and close to the city center. The staff were very helpful. The restaurant had excellent service and good food.
The vinyl floors in our room were pealing.
Location
Good.
Wi Fi. Bad, very bad signal in room.
The bed
The bathroom it's terrible.
Exceptional
Exceptional
Exceptional
Superb
Very good
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Kids' pool
- Outdoor pool
- Pool with view
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 1:30 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 12 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot. Children of age 11 stay free with extra bed. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Guadalupe Victoria 163, Xalapa
42 hotels in this area on Priceline, from $17 a night.
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