Courtyard by Marriott Tuxpan Veracruz

Attention

Food price

Cleaning staff came by the room at 5pm

Hotel with nice grounds and nice big rooms. The staff, very kind, immediately arrange whatever comes up, like in my case, when something happened in the room, they immediately changed my room, without any comment or complaint from me.High recommended for this area!!!

Everything was great except it's still being renovated so early in the morning you hear loud pounding and construction ? work being done so you can't sleep in !! Also the rooms need a refrigerator and alarm clock ⏰

Pool bats bother you all the time flying over your head and a ton of mosquitoes ? .Overall it's a nice place that only needs a few touches !

Location was good it has a Starbucks inside the hotel

When We arrived the girl from the counter told us she didn't have the room I had a reservation for so after a little while and being rude all the time we waited she gave us the key to a room that I never knew if it was the one I paid for because it did had a king bed and it wasn't like the one shown in the pictures

Very good

Breakfast was a big disappointment. Only Mexican breakfast. Not even some decent bread.

Very nice location. Great attentive staff

There was a LOT of rain the two days we were there, and there was a small leak in the bathroom. By the time we got back to the room that night, the bed was soaking wet. The staff acted quickly and changed our room quickly.

The rooms are spacious and loved the door that can be used to close the entire bathroom or just the stall. The restaurant was nice too surrounded by trees.

The pool is not 100% working properly

a) rooms are clean, bed are comfortable and excellent b) maintenance team is fast response upon request and solve the problemc) security staff always paying attention to guests d) front desk staff are amazing, polite and fast response

1) manager decided to increase food price during holiday (Easter week) and most of menus offered to guests had old price. some items had an increase up to 60%. wondering to understand how a person with this kind of IQ can manage a hotel with this category and take stupid decisions like this (increase the price of food on the system and maintain the menus with old food price), let’s say it was a not honest decision (to use nice worlds to describe this kind of action). of course then claim it was a “mistake” 2) another annoying issue was the speaker installed in the pool area, with high volume up to 22:00 every day, which in my understanding is not up to Marriott standard (it is not a “balneario” of a cheap hotel to have this kind of stuff (again my comment about the general manager capability to manage this hotel) in short: top managers are not prepared at all to manage this kind of hotel… maybe a 2 star hotel

clean, nice

reservation mentioned breakfast included, hotel staff said it wasn’t included with my reservation. Elevator was somewhat complicated with the key

The architecture was great compared to the other old hotels that I had stayed in Tuxpan.

it needs a little of maintenance. The towels look very old. The restaurant needs air conditioning

The internet was fast. The architecture is interesting. Back in its day it was probably one of the nicer hotels in town. Today it is definitely past its prime, however. There really is nothing to like about this hotel that you can't get elsewhere in town.

The place is filthy and the paint is peeling. There is no coffee maker in the room. Add to that the noise from the remodeling and the place is not worth it. The water in the sink and shower is not hot - it is lukewarm at best. The showerhead leaked as well. The price is very expensive for what they offer.

Breakfast was excellent and even a lot better as expected. The location and hotel are beautiful (although it needs maintenance). Rooms are clean and personnel is very friendly. Parking at the back of the hotel.

There are also cons: the hotel is being redecorated at this moment causing quite some noise. During heavy rain water came through the lights inside the room. Sink was blocked (however solved (in 2 -times)).

the staff are trying very hard to polish this turd

it’s under renovation, noisy, pool is dirty, no gym, available rooms are damp and outdated, there was a mushroom growing happily in the toilet, maybe in two years they might sort it out, has great potential.

The architect

Price of drinks

El personal amable

Los horarios de check in y check out

The staff service was amazing

The building is kind of unfinished and it has some minor issues

El are de alberca considero que deberia estar techada

Clean, very nice!!

Price, everything is fine!

Pretty good

Incluido todo