City Express by Marriott Apizaco

The location of this hotel is perfect, we were able to get to many things being close to the downtown area. The hotel is very clean, staff is very polite, rooms are very clean and has AC - very nice to cool the room down. Check-in and check-out was easy.

Rooms were very clean, beds are a little hard and pillows a little flat, but acceptable. Very nice hotel, if you like a harder bed - this place was awesome, breakfast was hot and a lot to choose from. A good nice sleep is important to having a great day..

The staff were friendly.

The mattresses on the beds were horrendous, they were very hard and it was extremely difficult to get sleep.Also the Air Conditioner/ Heater did not work correctly thus at times it was very hot in the room and at other times during the night it was very cold. Trying to adjust the heater to a comfortable temperature was nearly impossible again making it difficult to get some sleep. The shower took nearly 15 minutes to deliver hot water which is a tremendous waste of water waiting for the hot water to be available.

Poor

Staff personal was so weird, they want cash money to receive us and the only pay method that I have was credit card, poor experience

Good breakfast though small selection. Very comfy beds. Secure and good room cleaning.

More breakfast variety

Very nice location. Professional staff service. Exelent service and very clean hotel

everything was good

Great location, nice hotel, lives up to the brand. Excellent staff, great attention to detail and incredible house keeping. Although located in a mall, free parking worked flawlessly and well, I love trains and they move right on the back of the property (though you wouldn't hear a thing at night).

The shower and washbasin outlets had some scale which impeded a nice flow of water, specially at the basin. I chose this hotel as they list breakfast being served from 6am, and I needed to be at work at 7 so... anyway, Wednesday and Thursday 6:20am and breakfast wasn't totally ready, Friday 6:35am and not even scrambled eggs weren't done being me the only guest eating at the time I had to resign myself with some salty chilaquiles and a couple pastries...

Rooms are very quite despite the railway in the back of the hotel. Breakfast is excellent! Many restaurants and shops near the hotel. Front desk people very friendly! Good security.

Heating in my room was sometimes not working right. First night did not work, the next two nights it did not stop anymore when the temp was reached.

clean and good location

friendly

Location and breakfast

We had a water issue

It is a good hotel but pas years it became much more expensive than it was before (I stayed in this hotel since approx. 2014). Anyway, it is one of the best options for short 1-2-3 days staying. Easy access to Volcan La Malinche. Close to the city centre.

The room was quite good and comfortable but it was a permanent strong sewer smell in the shower room - the person who designed the water runoff will go to the hell. I do not understand why it is not fixed.

the breakfast is good and the beds are comfortable.

I had no idea how to control the AC settings

Everything was perfect

I would have liked to have a small toothpaste at least.

Location

Size of rooms

Very confortable.

The lighting.

Very good

Superb

Great place to stay and has great customer service, thank you

all good. thank you

Superb

Exceptional