3 Star Hotel

Hotel Xbalamque Resort & Spa

31 Yaxchilan, Centro Comercial, Cancun, Mexico View Map

$32 nightly

includes all fees

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Hotel Xbalamque Resort & Spa1/99
Hotel Xbalamque Resort & Spa photo 2
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Hotel Xbalamque Resort & Spa

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About

Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 1640 feet from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away.

263 Reviews

6.7Pleasant

What Guests Say

  • “Ice decor. Good location. The roo is good. Bath good. A good hotel for low budget. They don¿t have private perking even published. But…”
  • “The roads were blocked we had no access & no warning from the staff. VERY disappointing- we had rush to rent a room elsewhere”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Two Double Beds1/4

Two Double Beds

388 sqft • 2 Double

  • Additional toilet
  • Air conditioning
  • Balcony
  • Bath or Shower
Double Room with Two Double Beds1/4

Double Room with Two Double Beds

388 sqft • 2 Double

  • Air conditioning
  • Bath or Shower
  • Body soap
  • City view
Deluxe Suite1/4

Deluxe Suite

453 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
Double Room1/4

Double Room

302 sqft • 1 Double

  • Air conditioning
  • Bath or Shower
  • Body soap
  • City view

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.7
    Pleasant

    Based on 263 reviews

    Pros +

    • Ice decor. Good location. The roo is good. Bath good. A good hotel for low budget. They don¿t have private perking even published. But you can park in front.
    • The roads were blocked we had no access & no warning from the staff. VERY disappointing- we had rush to rent a room elsewhere
    • Decor, quietness, size of room was great, a window opened for fresh air, help was always around, pool area was beautiful at night, loved the real birds in cages.

    Cons -

    • Internet doesn¿t work.. listing said free parking but no clear instructions on how to get to parking , so ended up parking on the street
    • No private parking. You need to get all your tings to the room and park on the street.
    • Caulking in bathroom shower was bad, window locks were loose, curtains need update.
    1Verified Hotel GuestPosted on: 4-9-2024

    Internet doesn¿t work.. listing said free parking but no clear instructions on how to get to parking , so ended up parking on the street

    7JavierPosted on: 2-8-2024

    Ice decor. Good location. The roo is good. Bath good. A good hotel for low budget. They don¿t have private perking even published. But you can park in front.

    No private parking. You need to get all your tings to the room and park on the street.

    1ChristyPosted on: 4-24-2023

    The roads were blocked we had no access & no warning from the staff. VERY disappointing- we had rush to rent a room elsewhere

    10CeciliaPosted on: 2-18-2023

    Decor, quietness, size of room was great, a window opened for fresh air, help was always around, pool area was beautiful at night, loved the real birds in cages.

    Caulking in bathroom shower was bad, window locks were loose, curtains need update.

    10Verified Hotel GuestPosted on: 7-10-2022

    Art, pool area, staff

    6Verified Hotel GuestPosted on: 7-20-2016

    The staff was very friendly, helpful, knowledgeable and hard working.

    My room had ants in the bathroom the entire time. Someones hair clogged up the sink b4 we got there and stayed. Water leak was above light over sink. Wifi was limited to lobby couldnt get in room. This is a 2 star hotel at best.

    8BrendaPosted on: 1-23-2016

    The staff were great. Breakfast included was great.

    Bad smell from shower drain and room. Air freshener would help. Karaoke downstairs was very loud till 2:30 am.

    1Verified Hotel GuestPosted on: 1-12-2016

    The location is near ADO bus station.

    They provide the breakfast, but you should be really careful! They put everything in the same boxes, but never tell you which are free. Once you take the wrong item, they will come to charge you. It's not a matter of money but the honesty.

    8AndrewPosted on: 3-14-2015

    A very cool building

    Elevator was scary- doors opened slowly and shut way to quickly

    7WenhanPosted on: 3-12-2015

    stylish decoration. outside and inside the room.

    First night we got there, the hotel staff said there is no more room and sent us to some other hotel, which really pissed me and my friend off.

    10DawnPosted on: 2-13-2015

    Everything! The front desk was awesome! This a beautiful updated classic Mexican hotel. No, the rooms aren't resort level but they are classically simple. The bed was great and my back was happy! Saving this one for future stays!

    A bit more than what I call walking distance from the ADO station.

    8ErnestPosted on: 6-4-2025

    close to restaurants

    you can hear the people next door

    3JoePosted on: 5-25-2024

    Mattress very old Got backache

    10AlbertoPosted on: 10-31-2022

    Clean pool and service

    Food

    6RogerPosted on: 7-20-2022

    Great location near outdoor market and events.

    Very basic. But not bad at all.

    7Verified Hotel GuestPosted on: 12-27-2015

    location

    slightly problematic showers and sinks.

    8SrinivasaPosted on: 2-25-2024

    Good at this cost range.

    5AbrahamPosted on: 10-3-2023

    Good

    God

    9DantongPosted on: 4-1-2015

    The facilities are good

    Everything is fine

    7Matzzzz88Posted on: 1-30-2026

    The location is nice since you are very near the palapas square where you can find several places to eat, and not expensive. The staff helped us with different questions that we had. The air conditioning and the shower works very well, and the fridge was very useful during our stay.

    Unfortunately there was some water filtration in the room during a strong rain which shouldn't happen. And another thing is the loud music you hear from the street, which goes during the night from the other places around. Also during our stay the pool was not available so the hotel proposed to use the pool from a different hotel nearby which we didn't use.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Outdoor pool

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Hearing accessible room and/or kit available

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that breakfast included rates do not include children's breakfast. An additional fee applies The included breakfast is a continental breakfast.. Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests under the age of 18 can only check in with a parent or official guardian.

    Location

    Hotel Xbalamque Resort & Spa

    31 Yaxchilan, Centro Comercial, Cancun

    Discover the AreaDowntown Cancun

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