1/99


About
Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 1640 feet from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away.
263 Reviews
What Guests Say
- “Ice decor. Good location. The roo is good. Bath good. A good hotel for low budget. They don¿t have private perking even published. But…”
- “The roads were blocked we had no access & no warning from the staff. VERY disappointing- we had rush to rent a room elsewhere”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Two Double Beds
- Additional toilet
- Air conditioning
- Balcony
- Bath or Shower
1/4Double Room with Two Double Beds
- Air conditioning
- Bath or Shower
- Body soap
- City view
1/4Deluxe Suite
- Accessible by lift
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4Double Room
- Air conditioning
- Bath or Shower
- Body soap
- City view
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What Guests Loved
Based on 263 reviews
Pros +
- Ice decor. Good location. The roo is good. Bath good. A good hotel for low budget. They don¿t have private perking even published. But you can park in front.
- The roads were blocked we had no access & no warning from the staff. VERY disappointing- we had rush to rent a room elsewhere
- Decor, quietness, size of room was great, a window opened for fresh air, help was always around, pool area was beautiful at night, loved the real birds in cages.
Cons -
- Internet doesn¿t work.. listing said free parking but no clear instructions on how to get to parking , so ended up parking on the street
- No private parking. You need to get all your tings to the room and park on the street.
- Caulking in bathroom shower was bad, window locks were loose, curtains need update.
Internet doesn¿t work.. listing said free parking but no clear instructions on how to get to parking , so ended up parking on the street
Ice decor. Good location. The roo is good. Bath good. A good hotel for low budget. They don¿t have private perking even published. But you can park in front.
No private parking. You need to get all your tings to the room and park on the street.
The roads were blocked we had no access & no warning from the staff. VERY disappointing- we had rush to rent a room elsewhere
Decor, quietness, size of room was great, a window opened for fresh air, help was always around, pool area was beautiful at night, loved the real birds in cages.
Caulking in bathroom shower was bad, window locks were loose, curtains need update.
Art, pool area, staff
The staff was very friendly, helpful, knowledgeable and hard working.
My room had ants in the bathroom the entire time. Someones hair clogged up the sink b4 we got there and stayed. Water leak was above light over sink. Wifi was limited to lobby couldnt get in room. This is a 2 star hotel at best.
The staff were great. Breakfast included was great.
Bad smell from shower drain and room. Air freshener would help. Karaoke downstairs was very loud till 2:30 am.
The location is near ADO bus station.
They provide the breakfast, but you should be really careful! They put everything in the same boxes, but never tell you which are free. Once you take the wrong item, they will come to charge you. It's not a matter of money but the honesty.
A very cool building
Elevator was scary- doors opened slowly and shut way to quickly
stylish decoration. outside and inside the room.
First night we got there, the hotel staff said there is no more room and sent us to some other hotel, which really pissed me and my friend off.
Everything! The front desk was awesome! This a beautiful updated classic Mexican hotel. No, the rooms aren't resort level but they are classically simple. The bed was great and my back was happy! Saving this one for future stays!
A bit more than what I call walking distance from the ADO station.
close to restaurants
you can hear the people next door
Mattress very old Got backache
Clean pool and service
Food
Great location near outdoor market and events.
Very basic. But not bad at all.
location
slightly problematic showers and sinks.
Good at this cost range.
Good
God
The facilities are good
Everything is fine
The location is nice since you are very near the palapas square where you can find several places to eat, and not expensive. The staff helped us with different questions that we had. The air conditioning and the shower works very well, and the fridge was very useful during our stay.
Unfortunately there was some water filtration in the room during a strong rain which shouldn't happen. And another thing is the loud music you hear from the street, which goes during the night from the other places around. Also during our stay the pool was not available so the hotel proposed to use the pool from a different hotel nearby which we didn't use.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Hearing accessible room and/or kit available
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that breakfast included rates do not include children's breakfast. An additional fee applies The included breakfast is a continental breakfast.. Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests under the age of 18 can only check in with a parent or official guardian.
Location
31 Yaxchilan, Centro Comercial, Cancun
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