Palette Hotel Batab, Cancun

Breakfast was good .

The extremely loud siren that went off across the street. It happened several times during the evening and the night and wouldn't stop for 5 or more minutes each time. Not very restful.

Centrally located. Close to everything.

Facilities need work and a good cleaning

Last resort

Noisy from the traffic. Musty smell. Very outdated.

central location close to the bus station

The staff spoke bad English and were not very friendly or helpful for transport advise, was quite noisy from the traffic next to the busy road

very bad unsafe place someone come in our place at 3 am unpleasant staffwe wait 45 min at the reception because we forget our key card in our room,

safety

The location is fairly good, it’s not too far away from the downtown yet very quiet. The staff was very polite and helpful. The cleaning was mostly good too, although sheets and towels sometimes had stains on them

The rooms are outdated, the walls just scream”I’m cheap”, so do the floor and the furniture. I don’t know if I was the only one with this problem but Wi-Fi was just terrible, I had to sit right next to the door to catch it and use it. The cleaning guys came at completely random times - as early as 9:30 am and as late as 15:00 pm. The price to quality ratio isn’t the best around, I’ve been able to find more lucrative deals

The location is perfect, you can walk to bus terminals, markets, in a busy street yet quiet, safe to walk around. Staff is very nice and fast check in and check out. The hotel is super clean, nice bathroom, hot water and excellent water pressure. Comfy bed, A/C and TV. The hotel also has an elevator and parking.

Nice location, huge room, quietness, close to colectivo and nice food place. Would recommend if you looking for budget accommodation

Poor wifi connection, not really hot water in the bathroom, onlybtwo towels for 4 person family.

Cheap, close to Downtown, good food, friendly and helpful staff.

Beds could have been better and would have liked wireless access to computer in my room.

Low price, convenient andclean.

The room and bed were comfortable.

The location is terrible. It is not in a clean or safe neighborhood. You need to take a taxi to restaurants and stores.

Close to the marketplace.

No swimming pool and in and industrial type zone.

The hotel was so bad that we left after the first night.

Unsafe location, mold in the rooms andbad rooms.

Rooms

Staff

Good restaurant ?

They said open bar but never did it...

Friendly staff

The location was centre so it was easy to go to the surrounding places to visit

The whole

Staff was good

Wireless Internet connection was very bad

Great bargain.

Only one entrance.

The staff was very sweet and did their best to help me. The rooms were clean but nothing spectacular..