Nizuc Resort and Spa

Beautiful setting & building, pool & beach wonderful, nice rooms with views, kosher food excellent, great excursions booked by concierge

price of all food & drinks extremely expensive, spa prohibitively expensive - more than double the price at other resorts, tried to charge me for an extra day upon check out.

The most beautiful resort in Mexico weve ever been to! Serene, relaxing, and remote. Great food and drinks! Plus staff is unbelievably accommodating. We will be back.

The check in was terrible and late. The staff wasn¿t helpful or friendly at the front desk. The hotel charged extra for EVERYTHING. We spent almost double the room for food and extras and we barely drink.

This is our second time staying in Nizuc! Great location with wonderful staff. Recommend!

Clean

I reported to the male manager about two incidents of unsatisfactory services and he did nothing. It¿s my birthday week. This 5 star resort did not give me 5 star treatment.

exceptional service, quality staff, beautiful design and spacious well taken care of rooms

Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were

There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa

Great room, pools, beach is not great - it is mud muck past the first 20 feet. Service is excellent, very attentive and has a very relaxed quiet feel to the resort. Food was amazing - nachos on beach and breakfast buffet was stellar.

Do not buy anything at the hotel boutique - no returns/exchanges and the staff guilts you for asking for a receipt!!!! Customer service, even when escalated to a manager, sucked. They refused to provide return or exchange. Hotel boutique prices very high

everything was great. Architecture, location, beach, service. Very exclusive and tastefull.

Prices are steep, but this is what you would expect from a resort of this level.

Design, beaches pool

Overall design was great, but my room had some broker things (tv and cofeee machine) and was noisy

Nizuc is an absolutely beautiful property. As a detail oriented person, I especially appreciate the attention to detail that goes into everything there. We stayed in the most basic room and it was still lovely.

Nizuc is on the southern most tip of the hotel zone. It's secluded but if you're looking to go into town, you'll have to take a $15 taxi or the bus which costs 10.5 pesos per person. Even the bus stop is a 15 minute walk from Nizuc but it's worth it!

6 amazing and exquisite restaurants and the infinity pools (adults, main & even kids' pool) and the friendly staff. Two private beaches and complimentary snorkeling, paddle boarding & kayaking. The spa facilities were also incredible. Kids club!!!

There are two private beaches, however, there is an abundance of "sea grass" at the bottom about 30-ft from shoreline, making putting your feet down uncomfortable. Also, there is not much live music and no dancing available at the beautiful lounge areas.

This place is perfect. It is the definition of zen. The staff are incredible, attentive, friendly, and ALWAYS looking to accommodate. The pools are quiet, clean, gorgeous. The hotel is kept in meticulous shape and has an aura of calm and comfort.

The ONLY minor complaint I can make is that, being a NYorker, I didn't LOVE the dinner selections. Breakfast & lunch were amazing but we ate at 4 of the restaurants for dinner and though beautiful with impeccable service, the food could have been better.

Staff. Room Decor

Location

The staff is amazing.

The food was beautiful but unnecessarily complicated. I really wanted simpler options.

The only downside is that it can get quite pricey between food/drinks/service charge.

The service

Price of food was really high

Book a villa with private pool

The design.

The service and the rooms