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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
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About
Located in Cancún, 17 miles from Cancun Government Palace, Hilton Cancun, an All-Inclusive Resort provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has evening entertainment and a shared lounge. The rooms at the resort are equipped with a seating area. All rooms come with air conditioning, a safety deposit box and a flat-screen TV, and some units at Hilton Cancun, an All-Inclusive Resort have a balcony. All guest rooms will provide guests with a fridge. A buffet, vegetarian or vegan breakfast is available at the property. The accommodation has a playground. You can play table tennis at this 5-star resort. Speaking English and Spanish at the reception, staff will be happy to provide guests with practical information on the area. Cancun Bus Station is 17 miles from Hilton Cancun, an All-Inclusive Resort, while La Isla Shopping Mall is 18 miles away. Cancún International Airport is 8.7 miles from the property.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
COVID-19 testing on site with a local provider for a fee. Restrictions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Lots of things to do for everyone in the family all the way from toddlers to grandparents! Very good entertainment and workout options.
- I had read some negative reviews about this place and I?m glad I ignored them. The food was great, the room was spacious, pools were nice. I would definitely go back.
- Staff was very friendly
Cons -
- Service pool No water for 3 hours and 1 night the power was off
- The bathroom is glass. The doors to the shower and toilet are opaque but the rest is see-through. We had money missing from our room. Staff immediately took the report and said they?d investigate.
- Entertainment was not that good. The weather did not permit for anything outside, so I felt like the resort could have done a better job with inside activities.
Business Traveler (13)
Solo Traveler (14)
Traveling as Couple (77)
Family with Young Children (109)
Family with Teens (9)
Group Traveler (37)
Room Options
Corner King Room with Ocean View
431 sqft • 1 King
Room Details and Photos
Corner Queen Room with Two Queen Beds and Ocean View
431 sqft • 2 Queen
Room Details and Photos
sqft
Room Details and Photos
Presidential Suite
2099 sqft • 2 Queen and 1 King
Room Details and Photos
Location
Hilton Cancun, an All-Inclusive Resort
Carretera Federal 307 Cancun-Tulum, Cancun,
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