4 Star Hotel
Grand Palladium Colonial Resort & Spa-All Inclusive
About
Located in Akumal, a 12-minute walk from Kantenah Beach, Grand Palladium Colonial Resort & Spa - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has a shared lounge, room service and currency exchange for guests. All rooms are equipped with a coffee machine, a flat-screen TV and free WiFi, while some rooms come with a balcony and some have pool views. Guests at the resort can enjoy a buffet breakfast. Grand Palladium Colonial Resort & Spa - All Inclusive has a playground. You can play pool, table tennis and darts at this 5-star resort, and the area is popular for snorkeling. With staff speaking English and Spanish, information is available at the reception. Playa del Carmen Maritime Terminal is 19 miles from the accommodation, while ADO International Bus Station is 19 miles away. Cozumel International Airport is 29 miles from the property.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Triple Deluxe Room
sqft • 1 King or 2 Double
Room Details and Photos
Junior Suite Poolside
453 sqft • 1 King or 2 King
Room Details and Photos
Romance Villa Suite Poolside Adults Only
636 sqft • 1 King • 1 Sofabed
Room Details and Photos
Junior Suite Garden View
453 sqft • 2 Double and 1 Sofabed
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Housekeeping could do a better job.
- Some employees at the front desk where very helpful,nice and friendly.
- Nothing I hate this place and it¿s staff
Cons -
- Outdated furniture
- First of all I just got Over Food Poisoning from my Stay. call me asap 770.363.2366 Horrible stay Old Hotel No hand towels in room Did not restock items Promised Massages... Staff unprofessional Ruined my 3 day get Food Alleegy feed poison
- Some employees at the bar area where very rude and disrespectful.
Top Quotes:
"Great beaches."
"Good restaurants."
Business Traveler (1)
Solo Traveler (12)
Traveling as Couple (34)
Family with Young Children (27)
Family with Teens (1)
Senior Traveler (6)
Group Traveler (9)
Total (93)
Ivorie
•Posted on: 6-14-2024
Housekeeping could do a better job.
Outdated furniture
De
•Posted on: 6-5-2024
First of all I just got Over Food Poisoning from my Stay. call me asap 770.363.2366 Horrible stay Old Hotel No hand towels in room Did not restock items Promised Massages... Staff unprofessional Ruined my 3 day get Food Alleegy feed poison
Leonor
•Posted on: 12-2-2023
Some employees at the front desk where very helpful,nice and friendly.
Some employees at the bar area where very rude and disrespectful.
Verified Hotel Guest
•Posted on: 12-2-2023
Nothing I hate this place and it¿s staff
Dirty room. Front desk doesn¿t answer or help. Cleaning stuff does not clean, food gave us good poisoning . Please contact me for further incidents in detail
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Environmental fee not included – payable at check-in, per person, per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Grand Palladium Colonial Resort & Spa-All Inclusive
Carretera Chetumal-Puerto Juárez Km, 256-100, Riviera Maya,
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Riviera Maya
- Grand Palladium Colonial Resort & Spa-all Inclusive