Casa de la Audiencia

The beds, bath and location are great

There is no restaurant

Friendly staff good location

Room without external windows; felt like a trapped room, ac was not working

The hotel is beautiful. Being central on the square has its advantages.

At the same time, being in the square can also be really loud. The hotel was gracious to move us on a loud celebration night to a back hotel room.

It was modern and pretty

Doesn’t have restaurant, a closet in the room nor a terrace or pool

It doesn’t have a restaurant. Personnel was fabulous and the building and rooms beautiful.

I liked it all

Great location and friendly staff. The room was clean and the mini fridge was well-stocked for a reasonable price.

The location is great.. right on the zocalo. but it was very quiet. Rooms are big. wifi is great and the beds are very comfortable.

Top location. The beds are super comfortable and everything was very clean. The staff is super attentive!

Amazing staff, so helpful with tips on best places for day of the dead. Hotel room was extremely clean, spacious, comfy bed. Location is perfect, on the square!

Absolutely loved our stay here! Perfect location, right in the heart of everything. The rooms were clean, quiet and spacious. The beds were very comfortable. The front desk staff was very attentive. The shower had great water pressure and hot water. Can’t wait to come back!

The hotel was beautiful and cozy.

No restaurant or market around. The front desk guy was so slow checking us out we missed our ride

The hotel is actually very nice and well located. The building is the oldest in Atlixco, and is super clean.

You pay a lot of money to end up in a room on the ground that is completely exposed to the street’s noise. The staff wasn’t helpful and didn’t address a possible room change. You are also exposed to the noise of the corridor/lobby, and the staff are also very loud even past midnight. Even if you are not a light sleeper, beware.

The property was amazingly beautiful, clean and well kept. Room service and cleaning was done with care and the staff was amazing. They made sure we had all we needed daily.

I loved everything about the property.

Casa de la Audiencia is located in the main plaza in Atlixco, with modern decor and very spacious rooms. The staff is very attentive and the property is really beautiful

Everything was great, but the only miss was that turndown service could have provided new coffee capsules for the Nespresso machine

This was a fantastic hotel, one of the best we've stayed at. Everything was clean and well thought out. It felt like someone well planned the room and property. Everything in the room (outlets, light switches, towels, etc) was easy to find. Everyone on staff was super nice. And the location was great, right on the main square. We stayed here for Dia de Muertos and we were able to see both parades from the balcony of our room. I don't think that's an option for every room in the hotel, but it was a nice bonus.

Newly decorated in modern style within a historic building, right on the town square. Quiet room. Friendly staff

Nothing was wrong, but in house breakfast would’ve been nice

It is a lovely hotel, and the staff are kind and helpful, to a point. The place is quiet, the shower is spacious, the AC functional, and it is extremely well situated, walking distance to most everything. The hand soap was marvelous! The terrace is marvelous, unfortunately, we were the only room without an umbrella so we could not enjoy it as much as we may have liked.

The soaps, shampoo, conditioner and cream in the shower and bathroom are terrible and not up to standard.The queen size bed is humped, low on each side, with a high point in the middle...my partner slept on the floor the last night, fortunately, the duvet is comfortable.I particularly did not enjoy the administrative chaos caused when I extended for an additional night via Booking.com. Apparently there was an error in the way it was accepted by the hotel and I was again charged over 4600 pesos, then another 1600 pesos, and then over 356,000 pesos! I had to cancel my credit card to stop the fraudulent charges. All this despite my offer to pay directly at the hotel via credit card or bank transfer. It is an unforgiveable error, especially when after been charged over 16550 pesos, they called at 22h00 to ask me to come down to pay an additional charge!! i stated i would be down at 09h00, and prior to my arrival, they had already authorised the exhorbitant charges to my card. As I understand it, Booking.com cannot effect a charge without the validation from the hotel ... end result is the bank denied all charges that did not reflect my 3 night stay, and cancelled my card to issue me another platinum preferential client card.They fortunately have an elevator as I am partially handicapped due to an accident. It is, nevertheless, sensitive as it is more of a construction lift than an elevator as one would imagine in a highrise, so be prepared to learn how to better use it, or use the stairs.

Fantastic room, with fridge all stocked up, silent airco, great bathroom, view on the town square.Staff helpful and friendly. The parking functions as a valet parking, but all good.Right at he zocalo, great location.

Popo was a little active when we visited Atlixco, so there was ash outside. Hence the rooftop was closed (which was a correct decision by the way).

Nice

Wish they had a small pool and to use the hot tub there shouldn't be a charge . They should have a mini restaurant somewhere inside the hotel just in case the guest don't want to go out

Staff was really nice. Room was really big and had a balcony with view to the main park in downtown. It was a really nice place.

Everything was great.