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About
Comfortable Accommodations Posada Los Alcatraces in Atlixco offers family rooms with private bathrooms, balconies, and garden views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities Guests enjoy a spa, year-round outdoor swimming pool, terrace, and hot tub. Additional amenities include a public bath, outdoor fireplace, and wellness packages. Free WiFi is available throughout the property. Dining Experience The traditional restaurant serves Mexican cuisine with high tea and cocktails. Breakfast is provided in-room, and room service is available. Convenient Location Located 28 mi from Hermanos Serdán International Airport, the hotel offers free on-site private parking. Nearby attractions include the Atlixco Museum and the Atlixco Zoo.
14 Reviews
- Cleanliness
- 9.3
- Staff
- 9.4
- Location
- 8.6
What Guests Say
- “It is a great place. Good location at walking distance from downtown. Professional and kind attention. The spa was excellent. Just a…”
- “The staff at this place is beyond fantastic. There are a lot of little issues at this property, and these folks are clearly accustomed…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Accessible Rooms / Facilities
- Pets Allowed
- Hot tub/Whirlpool
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4King Room
- Bath or Shower
- Closet
- Complimentary drinking water
- Conditioner
1/4King Room with Spa Bath
- Balcony
- Bath or Shower
- Body soap
- Closet
1/4Double Room
- Closet
- Fireplace
- Flat-screen TV
- Satellite/cable channels
1/4Queen Room with Balcony
- Balcony
- Bath or Shower
- Closet
- Complimentary drinking water
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What Guests Loved
Based on 14 reviews
Pros +
- It is a great place. Good location at walking distance from downtown. Professional and kind attention. The spa was excellent. Just a suggestion on keeping the spa location above 75F for comfort. Everything else was very good
- The staff at this place is beyond fantastic. There are a lot of little issues at this property, and these folks are clearly accustomed to fixing them. I appreciated their flexibility and willingness to work with my limited Spanish by passing the keyboard back and forth using Google Translate - quite a simple solution. Great young folks!
- The propertyStaffAmbience
Cons -
- We like to suggest a little graphic description on the proper way to operate the shower and get hot water. It is easy but we need the info.
- Attempting to control the water temperature in the shower was a joke. It was either scalding hot or freezing cold. The staff attempted to help, but it shouldn't take more than 10 minutes to get the temperature to a reasonable one. I really don't like tweaking a faucet for that long at 6am to start the day.Also, I don't believe the restaurant was ever open during our stay, which was also a real pain for us. We ultimately grabbed an Uber to go to Chedraui and grab some breakfast food for the few mornings we were there.There are just little issues here and there that could be fixed easily with general property upkeep.
- The room was different than the picturesOddly shapedFurnitures were inadequate and the sofa given was uncomfortable
It is a great place. Good location at walking distance from downtown. Professional and kind attention. The spa was excellent. Just a suggestion on keeping the spa location above 75F for comfort. Everything else was very good
We like to suggest a little graphic description on the proper way to operate the shower and get hot water. It is easy but we need the info.
The staff at this place is beyond fantastic. There are a lot of little issues at this property, and these folks are clearly accustomed to fixing them. I appreciated their flexibility and willingness to work with my limited Spanish by passing the keyboard back and forth using Google Translate - quite a simple solution. Great young folks!
Attempting to control the water temperature in the shower was a joke. It was either scalding hot or freezing cold. The staff attempted to help, but it shouldn't take more than 10 minutes to get the temperature to a reasonable one. I really don't like tweaking a faucet for that long at 6am to start the day.Also, I don't believe the restaurant was ever open during our stay, which was also a real pain for us. We ultimately grabbed an Uber to go to Chedraui and grab some breakfast food for the few mornings we were there.There are just little issues here and there that could be fixed easily with general property upkeep.
The propertyStaffAmbience
The room was different than the picturesOddly shapedFurnitures were inadequate and the sofa given was uncomfortable
Food was great.Service was excellentThe property is gorgeous.
Low water pressure in the shower, also, water could've been warmer.
Lovely place. Well located and super friendly staff.
This is a very charming hotel, with lovely gardens and a very good breakfast, perfect for a restful wekend.
the facilites need more maintenance
Everything absolutely everything staff awesome
No changes
Passable
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Outdoor pool
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:30 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are allowed upon request. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
14 Poniente 1102 Colonia Solares Chicos, Atlixco
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