Casa Carmen Reforma

Our stay at Casa Carmen was great. The staff is fantastic. The boutique hotel is beautifully appointed. The breakfast alone is worth the stay. Can’t say enough, will return.

Beautiful design, a large and spacious room, excellent breakfast, and an amazing location.

Staff was super kind and helpful. Bed was really comfortable. Cool room - tastefully done. Great location.

Breakfast could not get any better plus the persons that prepared and served breakfast were awesome!

Outside noise.

Very attentive and kind staff. I really enjoyed the spacious and clean room .The free breakfast was a nice touch and they are able to bring it into the room, which was amazing. They always clean our place super well and replenish free bottles of water which is always appreciated after a long hot day.

Great location with everything within walking distance, kind service, and modern decor – we loved our stay!

Good location….Small & perfect for our small travel group

Steps to get to our room!!!

Excellent location, beautiful rooms

Extremely noisy room - right next to the street - dogs barking, trucks and construction sounds throughout the night, no offer made to address this, they said it was out of their control, which i understand but future customers should understand that as a deep sleeper, i truly could not sleep more than a few minutes at a time, for three nights in a row which was miserable. They also confirmed multiple times that someone could pick us up early in the morning to get to the hotel and the car didn't show up. When we asked them to call to check, the car was running 25 minutes late which might have made us miss the airplane.

Great location. Really nice style/aesthetic. Staff were very friendly and helpful. Good breakfast too! Pretty well insulated from noise from the street too (I'm very sensitive to noise at night and didn't have any trouble sleeping).

Pillows were quite thin and not very comfortable.

Beautiful house, decorated with stunning paintings and crafts. Location was great, and staff very kind and helpful. Since the hotel only have four rooms it’s very intimate and nice.

Great design with outdoor/indoor , breakfast , location

Staff is good but they could get a real concierge maybe

Very helpful staffDelicious breakfast Stylish amenities

Clean modern room with nice terrace - walking distance to the city centre and other colourful neighbourhoods. Great breakfast - especially the grasshopper omelette. Very welcome Smart TV and Bluetooth speaker

- No heating in the rooms. Other guests also mentioned how uncomfortably cold the rooms were (at least in December) in what are essentially concrete boxes (standard Oaxacan architecture) Couldn’t understand why there wasn’t an electric heater available if the air-con unit only cooled.- Outdoor bathtub is a nice touch but took well over an hour to fill up- You had to get dressed and go downstairs to order breakfast every day - would have been better to order the night before - No lighting outside upstairs room to be able to lock and unlock door - Was harassed every time I saw any staff to pay for the room from the moment I arrived. It was all they were interested in when they had my credit card details and you can’t leave the tiny hotel without anyone noticing. Didn’t feel any sense of care just wanting my money

Great staff and very cool facility. The location was between the square and the entertainment district making it easy to go either direction.

Casa Carmen was perfection; from the stylish Mexican aesthetic, to the excellent service, to the delicious breakfast! The location was within walking distance of all the city sights we wanted to see. The bed was comfy and the room was spotless. I would definitely stay again.

Street noise and barking dogs could be heard in the night, but ear plugs were provided, so it was no big deal.

We lived in a suite which was spacious and well equipped with basically everything we needed. We really loved the terrace and we enjoyed our breakfast there. It was great private island. We loved the bathtub in the terrace! Their bed is incredibly comfortable! The pillows too. The staff and services were amazing! We were so well taken care of! I also like their take on sustainability. It is a very boutique hotel, only 4 rooms and they do fantastic job to take care of guests the best they can.

A few things just to keep in mind: there are very few outlets in the room, so for multiple devices plan the charging :) Also there is a club outside and on Saturdays it goes until 2 AM. However hotel provides ear plugs to help the guests.

Perfect room, very friendly staff and perfect breakfast options. They really go the extra mile to make the stay most comfortable.

If you arrive by car, this might be important:The only thing I didn‘t like is that on booking it says they offer parking but they don‘t. They recommend parking places near the hotel but they are soooo pricy and we paid over 100€ for 2 nights parking. So this is the only downside when coming by car

Staff and service just top notch. Great decor and comfortable room with artistic touch everywhere

We loved the personalized service provided by all the Staff, they were very attentive . The room was beautiful decorated and the breakfast just delicious.

All was perfect

Breakfast was delicious. Could use spicer salsa.

Everything was amazing! The decor, the staff, the location were all fantastic.