City Express by Marriott Oaxaca

Clean, location, breakfast

Clean, nice bathroom. Good AC

It was confortable and quiet at night

The breakfast wasn't giving many options, the parking spots were to small and inconvenient beacause you got trapped between cars

The location was great, the staff was very friendly and the complementary breakfast was good.

The pillows were tiny and not very comfortable. The blow dryer and iron were very old and need to be upgraded.

Our room was nice and roomy.

Our room had a bad odor. We left after one night and they were kind enough to refund. It is far from the center.

The breakfast was outstanding, so many options and different meals. Every day I really loved the breakfast

The room had no phone inside. I could not communicate with the front desk and the room was very small. I didn't like that. The shower just had a curtain, and it didn't have actually a sliding door which makes a watery mess in the bathroom. The sheets I could tell were not clean. It seems like they were used before which is unacceptable. They have to be clean with every new guest.

Nice breakfast and the staff in the morning was very kind and helpful

One of the staff around 12 pm on January 1 was rude to my father and ignored him for about 30 minutes when he was trying to check in. Staff was helping other guests as they came in , but completely ignored my father . The day was not a busy day .

It was good as expected from a low budget Marriott.

The beds and linens are VERY worn out, very uncomfortable pillows. Breakfast was ok. Location is a long walk to city center.

The property was clean and functional and the staff were all very friendly. Laundry service was same day if you drop it to them early enough and was reasonably priced. Good location walk (5-10 mins) from the main Oaxaca areas and the side streets are lovely to get there…. Great value for money

Nothing…?

It was convenient and fairly priced.

The bathroom faucet had too much pressure and it was very hard to graduate. Every time I opened everything got wet, the counter, my person from waist to face and the floor. I'm not exaggerating, it was really very difficult to use.

The breakfast is convenient, the location is a 10 to 15 minute walk to town and to the ADO station. The place is clean. The Volaris flight crews stay there. The staff are nice and helpful. The AC was nice and functional, not too weak but also not strong. The shower water pressure was also just fine, and it got very hot for a long shower. We had a first floor room, so YMMV. They change towels every day if you want, which was nice. There is no phone in the room so you have to go in person to ask anything.

The hotel shares a similar name to another hotel on the east side of town, and both listings online use each other's photos to add to the confusion. This can make things difficult with taxis. There really are no amenities onsite other than a small fitness room. Wish there was a pool or rooftop lounge, or even a small shop. If you need anything, even a bottle of water (30 pesos), you had to buy it from a vending machine and make change with front desk if you didn't have enough. Between using Uber, asking front desk, or hailing one directly from the street, the last option was the quickest one which was somewhat disappointing. Breakfast was convenient yes but the hot options are limited to eggs, and a potato dish, and beans. It slightly changes in how they cook it from one day to the next. There are many many cafes and restaurants serving breakfast around the hotel, I wouldn't book here just because of breakfast.

Location

Broken ice machine, phone in room out of service

Poor

There are 3 locations for this hotel in google maps. We went to 2 wrong locations before finding it (2 taxi rides). After explaining it to the receptionist, it seemed that they were aware of that situation but simply did not care. We asked for info regarding day tours, where they replied over there, there is a flyer. Help yourself. That is not a 4 star hotel service. I would say that this hotel has only 2 stars: no safe in the room, no fridge, no window, breakfast was very simple and plastic plates and silverware.

Is quiet, clean and close enough to the city center. Has an acceptable breakfast.

Disposable plates for the breakfast. Room has no safe.

Is Ok for the price, more like business type, the breakfast was really good, I thought it was going to be like in the US, like continental type, but they changed the menu daily and they had really fruit selection like papaya, watermelon, etc I didn’t expected it was this good

Just the automatic wake up call rang an hour earlier than required while the recording kept saying it was the requested time

new and clean, friendly staff

breakfast was very basic

location and bedrooms

breakfast very basic food and dirty tables

The location was fantastic: close enough to walk anywhere yet far away enough from the city center to have a quiet night. Being "just outside" the city center is also great for taxi/tour pickups, as the city center itself is impossible to drive

The hotel was OK. Like, just OK. But it was pricey and not great value/money. Still, all other hotels in the area seem to be really expensive as well. But a few basics weren't there: no safe in the room, the bathroom faucet splashed everywhere so it was very hard to wash your hands or brush your teeth without getting wet. The breakfast was kinda on the lacking side in both diversity and quality. The coffee was particularly poor. The staff was super nice but not very helpful with their indications or made mistakes when I asked for assistance.

Staff were friendly and helpful Location was good can reach the center on foot

the quality of bread, fruit can be much better, especially in Oaxaca,

overcrowed the breakfast