Hotel Hacienda Los Laureles

Nicely landscaped and very quiet.

Wifi didn’t work.

The staff was excellent and they went out of their way to accommodate us. It’s a short ride to the city center and the grounds are lovely

The breakfast and dinner were both delicious with a great wine selection. The grounds were impeccably kept. The room was perfectly comfortable and the bathroom was great, all was very clean. The staff were professional and friendly, attending to our every need. Always there when you need them and never overbearing. Returning here after a day exploring Oaxaca and surrounding areas was a highlight of every day.

Sadly there weren't many other guests at the hotel. It was such a shame because when it was busy the atmosphere of the hotel was amazing but this was only during the breakfast hours when locals would attend to dine.

We loved our stay at this hotel - it's an easy drive into Oaxaca but in a quieter suburb which still has a few places to eat. The grounds, pool and restaurant are really lovely and the staff are very friendly. We were able to park easily and appreciated the 24.7 security guard there.

The space, the garden, the restaurant, the peace and quiet (ongoing fireworks from neighbouring area were an irritation).

I seemed to be the only guest

What a gem! Food, staff, room - all just great!

Hot tub could have been heated but the pool was nice!

The hotel was very beautiful, quiet, and had all the services we needed. It was not too far from the centro area and offered a quieter neighborhood. We felt safe knowing the hotel is gated with security. Hotel is very well kept and clean. Staff was extremely helpful when arranging transportation and assisting with luggage, room service, and spa reservations. We dined at the restaurant a few times which was convenient.

Everything was great!

The property is beautiful but in need of repairs. Our air conditioner went out and we couldn’t sleep the entire night because it was too hot. They agreed to change our room but offered us no compensation. Everytime I had a request the staff treated me like I was bothering them. I may not stay there again. The garden was lovely.

Peeling tiles in the pool, the grout in the bathroom was moldy and gross. The staff could have been nicer.

The staff was like family. They look after you like you are royalty. The spa was available when we needed them and the experience was great. And the food, the food was so delicious and reasonable.

More pillows

Beautiful hacienda with colonial Spanish architecture set in the foothills on the Sierras. Gorgeous unpretentious lush garden. An oasis away from the bustling hit exciting city centre.

Nothing - it was simply heavenly!

Lovely converted hacienda in northern suburb. Great getaway from heat and crowding of downtown Oaxaca City.Our party stayed in two junior suites. Not really suites but had terrific light and privacy, generously sized bedroom and bathroom -- we were very happy with them

As befits the modest size of this renovated old hacienda, the pool is modestly sized and all meals are in same location

Beautiful grounds, spacious room, clean and quiet. The breakfasts were very good. Friendly staff who helped arrange taxis each time we wanted to go to Oaxaca Centro —a 15 minute trip.

Quiet. Lovely garden and swimming pool. Attentive staff. Excellent restaurant. Very good value for money.

Helpful and Kind staff, everyone was lovely and caring. The hotel garden is truly beautiful and serves as a calm oasis away from the busy City centre.

Very nice and quiet location . Enchanting vegetation. The Hacienda feeling sets you back in time which is very pleasant . Perfect to stay and wind down.

The food at the restaurant lacks variety and needs improvement.

The hotel is amazingly beautiful and the staff is very nice. The food is fantastic. I had a wonderful stay

I saw a couple of ants in my room, but that’s probably unavoidable due to climate and the room being on the ground floor.It’s a bit out of the way for the city center.

The hacienda, the grounds, the pool, everything was beautiful and clean and kept up nicely. Wonderful staff with at least one person who spoke English there at all times.The food is also very good in the on site restaurant, we looked forward to eating there multiple times. San Filipe is a hidden gem of Oaxaca. A wonderful place to get away from the busy city and wake up to the sound of birds.

Nothing!

staff were very nice and gardens were pleasant.

the property felt tired and didn’t have the characteristics of a 5* hotel. the rooms were dark, aircon didn’t work and the fan made a ton of noise whilst on. for the price I was disappointed.

Service was beyond great! Bathroom and the room were clean. Also common areas, Restaurant good but lack of vegetarian and plant based dishes.

The only downside is that the outside ligths shine too much and it imposible to sleep with window open, the ac is too old and the fan was imposible to turn on because it was beyond noisy and I guess unsafe, it bounced too much.

Staff were EXCELLENT. Walls are thin: noise from neighboring guests is very audible. Breakfasts were above average; main menus items were average, but the food in Oaxaca is excellent, so do not take most of your meals in the hotel anyway. The courtyard/garden area is beautiful. The pool is small and could require a little more attention, but was a relaxing place to hang out. Location is off the beaten path. Getting too and from El Centro, where the action is, requires an annoying but affordable taxi ride.

The roads and sidewalks in Oaxaca are poor. We became accustomed to the transportation system, but it took a while.