Hotel Abu

The history behind the hotel and the friendliness

Everything is close and staff was nice and accommodating.

Parking in Oaxaca is bad in general. It’s a city problem not a property problem.

Clean property . Easy access in downtown Oaxaca

Comfortable bed and A/C on room.

The property was in a central location, very clean. The staff is very friendly. Breakfast was amazing.

The one thing I would fix at this location is The showers the water, which shut off on its own.

Close to everything, clean.

Wish the bathrooms had locks, more buffet options

Small room but very clean and comfortable. Stylish lobbies with great art. Very good breakfast.

Good location friendly and efficient staff very clean good value

Hot water in sink

Very clean and good buffet breakfast

Some rooms no windows and sometimes noisy from next door building music

The beds were comfortable and front desk personnel were ok

The room was like dungeon, bathroom tiny, one small window opening only into hallway didn't feel safe. The breakfast offered was totally unacceptable. The food very limited and wait staff extremely rude. This was expressed not only by us, but other visitors as well

The hotel was able to provide me with an accessible room. It had a walk-in shower. There was an elevator and no steps.

the location is very central, and convenient. in cost, the noise of the vehicle would disturb those who go to bed before 22:00.

the breakfast is very local, but also confusing for Asian people.

Great location, clean and quite ?

Only the rooms were a little small. But it was lovely and comfortable

Location EXCEPT for the proximity to a nightclub. Not a problem unless you are traveling with a young family. Shower was excellent, breakfast adequate, staff service also adequate, AC did the job

Room was very small, but functional. Issue was the nightclub next door. Noise was bearable if you wear earplugs. Room had no windows (inside courtyard)

Staff was great, particularly at front desk. Very quiet for sleeping. Great location. Friendly atmosphere. staffed all the time.

Breakfast was not good. Room was very dark with no windows to outside. Lots of steps to get in and out.

The property is centrally located, clean, and good sized rooms. Most of the staff was very friendly. They gave excellent restaurant recommendations. There are three really nice artisan stores right in front. Should you need there is also a pharmacy and Dr.’s office on the same block.

Was never able to connect to the WiFi. The staffs only answer was that there are WiFi extenders in every floor. After the third day only on of our keys worked. They staff kept giving us additional keys that never worked. On the last day none of the keys worked. There were only two towels in room and every time we asked for additional (2more) towels after our room was cleaned it was made a big deal and we had to sign something accepting responsibility for the additional towels. Our room came with a continental breakfast that while it looked good we preferred to go a la carte. The morning wait staff looked bothered by our request to sit in the restaurant every day.

Great location but the disco bar next-door makes a lot of noise and very loud. It’s hard to sleep.

it’s centrally located and the breakfast was very good.

the hotel staff did not speak English very well and we had difficulty with comminication. there was construction going on next door. my key card would not work even after going back down to the lobby front desk for a new key and back to my room again. after the second time I had the front desk staff come help me but he couldn’t get my door to open either. somehow the workers next door were able to open my door with their cards. we ordered laundry service but it wasn’t done by the next day as they had promised. little things like this made our stay a little trying.

Breakfast was fine. Staff were all very friendly and responsive.

Some natural lighting would've been great.

The room is comfy and clean, the AC works perfectly considering there are very few hotels with AC in the area. The staff is good, and the location is awesome.

The breakfast is not good, if you don't go extremely early you will find almost nothing left. Some of the food is cold and you will need to ask them to get it in the microwave or something.

Location

Pillows are too tall and hard, too many weird stairts..no elevator