Pug Seal Oaxaca

Not much

As soon as i walked in i ran into a very rude woman working at the front desk after an 8 hour flight she tried to tell me that i could not bring my dog to this already dog friendly hotel. Then she had a disgusting attitude the remainder of the stay. I told her i want a full refund if i cannot bring my dog. Details were already discussed prior to my arrival about bringing my dog so they knew about it.

The building itself is beautiful and architecturally striking. The bellhop who brought our bags to the room was very kind and welcoming, which we appreciated

The hotel felt very dark overall, and the marble interiors created a cold, damp feeling rather than a cozy atmosphere. Being on the ground floor significantly impacted our stay — we could hear people talking in the courtyard, loud kitchen noise early in the morning, and children running and shouting, which was especially disruptive. We were surprised to see children at the property, as it didn’t feel well suited to families.Privacy was also an issue. Our room faced the courtyard, so we didn’t feel comfortable opening the windows since people could see directly inside. The bathroom window, although frosted, had a noticeable gap and also looked out onto the courtyard, further reducing privacy.For the price we paid, we expected something exceptional, but unfortunately the experience didn’t meet that standard for us. Other hotels in the area that we stayed in were far better and cost us 20% of this stay.

This place has unique charm. The restored building from the 1800s shows a beautiful patina, a central atrium with a fountain and sculptures and colorful rooms that are incredibly spacious. it's right in the heart of Centro, but not on a loud main drag. They provide sodas and water and coffee for free and a cute honor bar, with beers, wine and kombucha for purchase. The staff is friendly and on the desk 24/7

The whole experience was lovely and seamless. No issues. It is a higher price for the city, but I think the output reflects the cost. If you are looking to really immerse yourself in a hotel moment, this is a great choice

The building is absolutely beautiful — I loved the murals, the courtyard décor, and the interior design. The location was also excellent.

There was some noise that affected the stay — music from a nearby club at night and some renovation or maintenance sounds during breakfast.

Our room was spacious and tastefully furnished, although dark. This was not a surprise to us, as many of the hotels housed in historic buildings have courtyard facing rooms. The courtyard itself is adorned with colorful murals and is especially beautiful. Breakfast was delicious, and we appreciated the complimentary snack bar and all-day coffee and tea. The staff were accommodating and even helped us arrange a taxi to the airport.

Two nights in a row, a group of rowdy American tourists returned to the hotel late and decided to have a loud conversation in the courtyard right in front of our room. They were extremely noisy, and the night staff did nothing to address this. I eventually had to ask them myself to take their conversation elsewhere.

Great location in Centro able to walk everywhere, secure, safe with 24 hr security, comfortable beds, linens and great breakfast

The bar next door went late on weekends

The rooms are absolutely amazing! They have a unique design and vibe and we felt very comfortable during our stay. We also appreciated that breakfast was included (it was amazing) and that complementary teas, coffee, fruits, and snacks were available 24/7.

There was a day when the hotel was decorating, and things got a bit loud, but nothing else out of the ordinary.

It’s close to things and instagram worthy design, but feels hollow.

They forgot to bring the pillows we asked for when we checked in. When we asked again at bedtime, they said they couldn’t get them. It was our honeymoon and they didn’t do any special touches, and in fact the front desk lady was very clipped and said things like “you’ll never get in there” and “why would you want wine while in Oaxaca?!” When we asked for recommendations. She was also rude about helping us open the front door. Finally, the room was loud, with a night club banging above us all night long. The best part of the hotel was the bell hop who brought our bags to our room and helped with car parking- he was very kind.

This is a beautiful hotel. The interior is relaxing and comfortable. Great vibe, with lots of common area spaces to enjoy. Friendly and helpful staff.

The beautifully curated decor, the warm staff and amazing menu

The Pug Seal was incredible. Check in past 7pm was easy. We were two couples in two rooms. Hotel is stylish. Rooms spacious. Beds comfortable. Couches and seating aplenty. The building is naturally very dark; there is lighting EVERYWHERE in the room. AC and ceiling fans kept us comfortable. The bath products were natural and smelled great. Breakfast was outstanding. The dishes were as tasty as they were beautiful. The location is great. Everything we wanted to see locally was a 4-8min walk from the hotel. The greatest standout of the Pug Seal is the level of hospitality the staff provides. Everyone was helpful, welcoming. Isa was the absolute best. She ensured we were comfortable and had everything we needed. The staff are able to arrange excursions as well as return airport transfers. Our flight was at 0630. The Pug Seal staff made this process worry free. They arranged pickup at 0500 which cost 400pesos and we were through security by 0530. On our last evening, we were sitting on one of the couches in the atrium waiting for our friends. My husband was sipping a cocktail from the honor bar while reading a book. He stopped, looked at me, and said: "This is the best hotel I have every stayed at." This is especially meaningful because he/we have stayed all over the world, in 2-5 star properties. The level of hospitality and thoughtfulness at the Pug Seal is truly amazing. FIVE STARS We can't wait to come back!

Hotel is a little dark but there is lighting everywhere in the rooms, just flick a switch.

Cute property and great location. Breakfast was delicious! All of the staff were very friendly and helpful.

My room did not have windows which was a big disappointment considering the price point!

I stayed at Pug Seal Oaxaca for 24 hours and honestly wish I had more time. The hotel is right in the center of the city, which made it easy to explore on foot. Everything from the food to the hospitality felt warm, intentional, and personal.The hotel itself was beautiful, with local art, soft natural light in the rooms, and the kind of vibe that makes you feel like you're staying at a friend’s stylish home.Breakfast was served in the courtyard and it was one of the highlights. I had fresh soursop juice, traditional Oaxacan dishes, and amazing coffee to end the meal.

Honestly, my only issue was that I didn’t book a longer stay. I felt like I had just started to settle in and it was already time to leave.

Loved the house, location and service, complimentary ammenities

Not enough pace in clóset for tour clothes and the space in the bathroom for your stuff.

The breakfast was amazing! Every dish I tried during my 4 days stay was just delicious.The bed was so comfortable and the room was nice and always cleaned when I got back from my daily activities. The whole vibe was just perfect.I always miss it and when I return to Oaxaca I'll stay there again.

All in this hotel is great from the staff to the rooms, decoration, attention to the details, pretty good location. The breakfast that is included is a big plus

When we leave the property I really look into it but I couldn’t find anything to say bad about the hotel. It is even better than pictures

I can't say enough about this cute boutique hotel. The location, charm, aesthetics, warm staff won me over! I loved being immersed in a historical property and look forward to the upgrades they have planned for the future. The heart of the area is within walking distance and oh the street food..its a meat eater paradise. Too bad I'm a pescatarian. Overall it is a great option if you are looking for everything you need in a hotel...well except a pool for now.

There was an issue with my breakfast but other than that everything was great!

Pug seal is truly a gem. The staff was extremely kind and attentive. The property is very well kept and spotless. Coffee is available 24/7. The breakfast was phenomenal. Every detail at the pug seal is so well crafted. I truly enjoyed my stay.

I have nothing bad to say about my stay !

Excellent location, beautiful courtyard, delicious breakfast and wonderful, helpful staff.

Convenient location, nice room and beautiful courtyard

Service staff were friendly and attentive. Common areas are pretty and designy. Location - close to everything.

Extremely overpriced for what it offers. No pool, no rooftop bar, no tub in my room, at over 400 usd a night it’s just not worth it, there are better options around. Also breakfast is a la carte, and takes forever… a buffet would be more practical.