Hotel & Suites Villasol

The proximity to other amenities.

The staff was not accommodating and I was placed in the worst possible room in the entire hotel.

The staff were very nice, that's the only nice thing I could think of.

The big beautiful pool right by the gorgeous beach in the pictures is not part of this hotel and is actually across the street (a 10 minutes walk away). The pictures are definitely misguiding. The hotel and room are very outdated.

Pool, neighborhood, room distribution

No wifi in rooms, guest WiFi didn’t work properly

Staff friendly.

Many rules no personal drinks at the pool, no elevator, many stairs. Not for people with disabilities lower extremities problems including, cane, walker or wheelchair. Happy hour drinks only 1-2 and 7-8 pm. Breakfast buffet only $250 mn at arrival and things like items ex:soda additional cost. No refrigerator in standard room or ice bucket.

The staff were exceptionally nice! They were very accommodating and kind. The check in area is clean and pleasant. Breakfast was good (for a charge). Liked that we could check out towels for the beach.

The room that we stayed in was not great - dingy, small, felt unclean. The ceiling was peeling in the shower, the door knob to the bathroom was loose, the floors looked dirty, one faucet didn't work in the sink, etc. When we explained this, they were able to move us to a different room the following night which was cleaner and nicer, but still clearly very worn. In contrast, our friends stayed in a newly remodeled 2 bedroom and it looked amazing - new floors, very clean, much more comfortable - a much nicer room and experience for them. The pool looks nice on the website - it is just "okay." Very basic rectangular pool in the middle of the courtyard.

The Pool!! Great for kids and adults.

Staff was almost non-existent a the pool or restaurant. You had look for them to get service. Rooms are on the smaller side. Curtains are practically see-through so the sun wakes you up pretty early. No elevators so you get a work out if your room is on the 4 floor.

Clean. Personal prompt attend.Food good size and value.

Everything looked good. Just a little more attention on ac units

A holiday hotel with a great location close to the best beaches. Quiet at night. Convenient for families.

The rooms are reasonably close to Playa Bacocho and Playa coral. But the beach club which is a 10 minute walk down a steep path is right on the best beach in town - bacocho beach. They even have a movie night at the beach club every Wednesday. The beach club has volleyball and pickle ball courts, swimming pool and jacuzzi. Loved it. The free breakfast buffet is awesome. Try the pumpkin flower and huitlacoche tacos.

The rooms are too outdated. The property needs a major upgrade. The air inside the room didn't feel fresh and the AC filters were dirty. Also the shower and bathroom fittings were very old.

Great access to linked beach club ( 5 min shuttle) and Playa Bachoco and turtle release spot, and not far from the great Playa Carrizalillo and restaurant strip. Staff friendly and helpful.

Facilities a litte dated, beds very hard , one night was really noisy ( doors banging til 2pm).

Great food and drinks

Lack of cleanliness of bathrooms and old quarters

Instant hot water, crisp sheets, clean rooms, hair dryer, nice toiletries, on-site restaurant, beach club transportation, and helpful staff. There wasn’t enough parking in the lot, but street parking is unusually safe and plentiful.

The mattresses were a little hard and extra pillows would be nice.

Very beautiful property. We had a car, so it was a good location. Not a ton of restaurants near hotel to walk to, but this didn’t affect us. Property was top notch, deck was excellent, room nice. Food good at restaurant on location. Nicholas the bartender made a FABULOUS Margarita. He was personable and very kind. We will definitely stay here again. If no car- may want to stay a bit closer to the beach you prefer or Centro.

Nothing!

The property & the staff were incredible I would highly recommend anyone to stay here if visiting Puerto Escondido, Perfectly located to the main beaches and within distance to get a taxi to anywhere! (Which the reception staff will call for you!) The pool area is amazing very relaxing and lots of space to be able to enjoy yourself and take a break from all the activities you may have planned.I would also recommend everyone to try the breakfast at least once for the price and the selection is amazing for a mix of Mexican & some American breakfast foods like pancakes & French toast.we also wanted to give a big shoutout to Carlos and the house keeping team for being amazing throughout our stay.

Not really anything about the property just be aware when booking that sometimes people can be noisy slamming doors and enjoying a later night so if your a light sleeper maybe some earplugs would be beneficial.

Breakfast was good Beach club was good

Room needed upgrade. Needed storage , pictures Hotel needed more activities

Pool, location, balcony, lounge chairs, garden. All were nice.

Breakfast, noise, construction. Regarding the latter, don’t put guests in areas that are unbearably noisy. Also, we had a “deluxe” room, which was tiny.

Staff was nice, great breakfast and pool. There are some of the best beaches around the hotel. The hotel offers to visit the beach club Bacocho, which is great.

Additional costs for the beach club

The pool is nice and clean, the breakfast buffet was very complete abd the staff was friendly and helpful

The toilets didnt flush very well

Good rooms with all necessities. Great A/C friendly staff and eager to help.

No elevators or ramps to help with luggage.

The pool was nice, the gardens were well maintained, aircon worked great, and we enjoyed sitting on the balcony in the evenings.The reception staff were very friendly and helpful. The beach club was lovely but an additional cost - worth it in our estimation!

The food offering in general was poor. Breakfast was okay, the menu for lunch and dinner options was very limited. The two meals we had were just okay.