Hampton Inn by Hilton Monterrey/Galerias-Obispado

Location and breakfast

poor quality in the evenings free drinks and peanuts/fruit (dont waste your money if you dont want to give quality products (no need cheap peanuts and fries), the are only giving soft drinks (coca colas) A little poor wifi signal Dryer machine dama

Overall my stay was good and i will stay there next time i go.

There is a smell of gas on the entrance but I wouldn't let that discourage me for going again.

I love staying here. The staff, the beds are so comfy.. I love that I can step out the door and have shops and dining right across the parking area..

There really isn't anything that I dislike about this establishment.

Location was great and breakfast was excellent.

Carpets in the hallway were dirty

i like the breakfast and the area is clean

they charge me more money I was supposed to pay 134.11 as it was advertised on booking.com and they sent me a bill for 154.27. I didn't like that, they tricked me and took my money, they put a price online and then they ended up charging me more.

LOCATION

A littlr cleanliness, there were cockroaches in the room, and the breakfast servie was a bit slow, there was little menu and there were many people in the dinning room waiting.

The room was clean and conformable. The location is good.

They charged me $72.00 over the agreed price.

The staff was very helpful. Our room was large with a frig and sitting area. We had a standard 2 queen bed room. The location is outstanding for access to the foothills and easy walking to several different dinning options including a very nice grocery store.

The staff was very helpful. Our room was large with a frig and sitting area. We had a standard 2 queen bed room. The location is outstanding for access to the foothills and easy walking to several different dinning options including a very nice grocery store.

Location, staff, breackfast very good

The swivel chair was not functional, couldn't recline. We didn't use it.

Location, staff, breackfast very good

The swivel chair was not functional, couldn't recline. We didn't use it.

Good shower.

The sheets were old, the mattress cover was old and dirty, the hotel hallways were super dirty with old carpets.

Very disappointed

The light went off it was hot and they had no water for us to shower im waiting for a refund on my stay there I rent two rooms it was very uncomfortable!

The breakfast has a good variety and is good quality, and the breakfast staff is good - ESPECIALLY Mary.

1 elevator was broken for the entire stay, and all of the common areas were extremely dirty. I stayed here in October 2021, and the property was maintained MUCH better. I was truly surprised at how rundown the property appeared just 22 months later.

breakfast was good and the hotel was nice

hotel was nice until the electricity went out and no water was available on our first day there we had to leave and get another hotel and I have been trying to get a response from them regarding my refund and I have not been able to reach anybody I would like booking .com to help me resolve this matter as soon as possible

The location

Only one lift was working and there were a lot of guests

breakfast was good and the hotel was nice

hotel was nice until the electricity went out and no water was available on our first day there we had to leave and get another hotel and I have been trying to get a response from them regarding my refund and I have not been able to reach anybody I would like booking .com to help me resolve this matter as soon as possible

Stayed there in March, everything was excellent especially the staff. Was unable to make it this time for my art workshop this month of July but am looking forward to next time.

Stayed there in March, everything was excellent especially the staff. Was unable to make it this time for my art workshop this month of July but am looking forward to next time.

location

breakfast and rooms