Courtyard by Marriott Toluca Tollocan

Location, very nice front desk and cleaning staff.

The breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

The reception hasn’t sent the payment receipt even after 5days past since I left, even though I was told that it’s gonna take a few minutes after check out.

Fresh fruits at breakfast was the highlight of this staying. The staff was really courteous and helpful. Complimentary parking is a plus.

It was impossible to rest at night. All day and all night long dogs barking. I was on the 4th floor, I requested a room opposite side of the highway and train but even worse. The window (single glaze panel) didn't even close properly. And the cherry on top of the cake was the party at 3:30 in the morning with loud music coming from a garage in the neighborhood. I could even hear the freight train blowing its whistle while passing by, and my colleagues facing the road and train confirmed it was very very loud, especially at night.Terrible terrible experience.

The equipment in the rooms is good. Good beds, pillows, accesorie, desks, etc. The location is very good if you are going somewhere neer that area. There are a lot of restaurants close by.

They messed up our reservation and gave us a downgraded room which in turn made the whole experience different that we expected. There is NO room service.

There is not many different option for breakfast but if you ask them they are trying to prepare what you request.Personnel are nice and good humour

I have given my clothes to laundary 3 times as I have stayed there for 2 months and I have lived different problems everytime like size of some of clothes has changed, some of them deformed and torn and some of them had some stains.

Superb

Passable

Good