About
Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 328 feet from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping center. The rooms come with a flat-screen cable TV and private bathroom with shower. Some of the rooms come with a terrace or balcony and pool views. There is a 24-hour front desk and shops at the property. Free parking on site is also available. United States Embassy is 1312 feet from Hotel Carlota, while Zona Rosa is 0.6 mi from the property. The nearest airport is Benito Juárez Airport, 5.9 mi from the property.
288 Reviews
- Cleanliness
- 8.5
- Staff
- 8.5
- Location
- 9.3
What Guests Say
- “Hotel Carlota provides affordable style, convenience, and comfort. The staff is friendly, and courteous. I also like the bar--great…”
- “Location and aethetics.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Pets Allowed
- Airport Shuttle
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Standard Room
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Superior Suite
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Double Room with Terrace
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Suite
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
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What Guests Loved
Based on 288 reviews
Pros +
- Hotel Carlota provides affordable style, convenience, and comfort. The staff is friendly, and courteous. I also like the bar--great drinks--and there is a fine restaurant for those wanting to dine at the hotel.
- Location and aethetics.
- La atenci¿n de los empleados es excelente y el cafe es muy rico.
Cons -
- It was super cold in the room. Didn't have heat.
- Me parece que en la habitaci¿n hace falta un mueble con gavetas para acomodar ropa, sobre todo cuando la estancia es mayor a 3 dias. Senti que casi no tenia espacio para poner cosas y la maleta quedaba siempre a la vista.
- Worst hotel
Hotel Carlota provides affordable style, convenience, and comfort. The staff is friendly, and courteous. I also like the bar--great drinks--and there is a fine restaurant for those wanting to dine at the hotel.
Location and aethetics.
It was super cold in the room. Didn't have heat.
La atenci¿n de los empleados es excelente y el cafe es muy rico.
Me parece que en la habitaci¿n hace falta un mueble con gavetas para acomodar ropa, sobre todo cuando la estancia es mayor a 3 dias. Senti que casi no tenia espacio para poner cosas y la maleta quedaba siempre a la vista.
Worst hotel it¿s like one star
Worst hotel
Location
Odd mix of premium products but industrial styling. Noisy. Small room. Sink separate from shower and toilet. Toilet.
Excellent location and I felt my room was very clean.
Too noisy for me. They play music quite loudly during the day until about 8 o’clock at night so don’t think about a nap there. It’s very open and easy to hear conversations in the center area. The Internet did not work well in the room, but worked in the common areas.
The bed, room and restaurants
The noises
To be honest is way to much the price , I will value this hotel for 35 dlrs no more, smells like cement, horrible place
The room is horrible, bed is to low, is a cement floor, room is horrible
the place and great staff
i't noisy, no isolation between rooms, you could hear everything. the smallest noise was looooud
Interesting design and good location.
It felt cold and it didn’t feel very clean. As a four star I also expected to have more service - like complimentary coffee or just a warmer ambience in the rooms - it was also very loud.
The design and location, the complimentary snacks. One walking block from Reforma avenue.
You can hear the indoor olympics at next door room.
I really liked the location — it was convenient, walkable, and the neighborhood felt quiet and safe. The staff was friendly and always willing to help. The room had great AC, which made it comfortable to sleep at night, and the bed and pillows were surprisingly comfortable.
The rustic and raw concept wasn’t very comfortable or luxurious. The room felt a bit small and lacked basic conveniences like mirrors, a small table, and a chair to sit or get dressed. There was only one nightstand and only one side of the bed with outlets and no reading lamps. The bathroom wasn’t spotless, and the water pressure fluctuated a lot — at times dropping, then suddenly blasting with very hot water, which made showering uncomfortable.
I really liked the location — it was convenient, walkable, and the neighborhood felt quiet and safe. The staff was friendly and always willing to help. The room had great AC, which made it comfortable to sleep at night, and the bed and pillows were surprisingly comfortable.
The rustic and raw concept wasn’t very comfortable or luxurious. The room felt a bit small and lacked basic conveniences like mirrors, a small table, and a chair to sit or get dressed. There was only one nightstand and only one side of the bed with outlets and no reading lamps. The bathroom wasn’t spotless, and the water pressure fluctuated a lot — at times dropping, then suddenly blasting with very hot water, which made showering uncomfortable.
location, mattress, pillow
room size
Bed, pillow, food, ac
Bathroom, room wall finishings, noice from lobby
Location on Reforma is perfect. Easy access to everything by walking including many restaurants. The bathroom has everything including a robe and slippers. Very spacious room. Very clean.
My first morning there I had the manager knocking at 9am asking to check something which was too early to be knocking and woke me. They eventually came back to clean at 10:30. I get they might want to clean early but typically that happens between 11am - 3pm.
Location is superb close to great restaurants, bars and cafes. Safe area
Im a solo travellor and slept in buses, hostels and hotels. Im was prepared to sleep in noise. Im on lvl 1 in this property and this is a noisy hotel. I had ear plugs so didnt bother me. It may be a concern for others.
Location and design
No coffee machine
Hotel Carlota is a little hidden gem in CDMX. It's a great value and centrally located to all the great neighborhoods. The pool area is a great place to chill out and listen to music or work on your laptop.
I've stayed at Hotel Carlota before so I have nothing bad to say.
The swimming pool and the accommodation are really nice.
The pictures of the room doesn't really correspondant as the reality, the wall are not even paint everywhere and have some holes.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that Payment must be made prior to arrival via a payment link. After booking, guests will be contacted by the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Rio Amazonas 73, Colonia Cuauhtémoc, Mexico City
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