The Wilson Galata Hotel

The room was spacious and clean and the location is great right next to the Galata Tower and close to the metro station.

The location was extremely close to the historical Galata tower. The staff was helpful.

The towels didn’t look very clean and the seats on the balcony looked as if they haven’t been clean in a very long time.

Disgusting, do not stay here.

I had stayed at this hotel previously and had no issues, however this stay was completely different. The hotel confirmed there has been a change of ownership, and I would not trust older reviews.We booked a Standard King Room, but the room we were given was nothing like the photos or description. The first room was infested with bugs. We were killing bugs inside the room, including on the floor, near the bed and in the bathroom. This was disgusting and made the room feel unhygienic and unsafe to stay in.The room was also not soundproof as advertised. We could clearly hear neighbours talking and moving around. The listing states a quiet street view, but instead we were looking directly into the back of other buildings.There was an exit door right next to our room that staff used throughout the night. Staff were smoking there, and the smell of cigarette smoke kept coming into our room. The door opening and closing repeatedly made sleep almost impossible.After two nights we complained and were moved to another room, but this room was also not as described. It felt smaller and more claustrophobic, was even noisier, and had safety concerns. It required a manual key and the lock did not work properly. We were told this was an upgrade, which was misleading.We tried to resolve this with the hotel and through Booking.com, but the hotel refused to acknowledge the issues and was unresponsive. This was an extremely uncomfortable and unpleasant stay and did not reflect what was advertised at all.

Recommended stay. Location is great. 1 minute walk from Galata Tower. Around 5 minutes walk from Sishane Metro station. Quiet so you will not be annoyed from any pubs or crowds. Hot shower water and water pressure all the time. Staff was Neutral, no extra services, still no issues or complaints.

The AC heating kept going crazy beeping, going on and off every minute until fixed by the property.

The hotel’s location is excellent, and the spacious rooms provide a very comfortable stay. It’s perfectly situated near Galata Tower and its vibrant surroundings, with metro and tram stations within a reasonable walking distance.

The room had minor shortcomings, including malfunctioning lamps and missing spoons and cups intended for two guests. Housekeeping could have been improved, as we didn’t receive bath gel refill. The shower was also inconvenient, with water temperature fluctuating randomly between hot and cold, making it hard to set a consistent temperature. Additionally, it took quite some time for the hot water to come through.

The staff were very accommodating and hospitable. The location was ideal and a very good value for a modest hotel.

Wonderful location made this spacious room a great base for a week in Istanbul. So convenient to Galata Tower and all that surrounded it. The waterfront and bridges were a leisurely walk away so you can hoof around the city. The metro and trams were a reasonable walk to get to when needed.

Be mindful that cigarette smoke can be noticed a bit in the hallways and outside your window. Thankfully not in your room. These folks like their smokey treats morning, noon, and night. Aside from that this place I would do again.

The location

Love the vibe but, our room got leakage from the roof when it rained, the toilet from one to another room are not sound proof so i can hear everything my neighbor did in the toilet even talking, it was clean, just enough to sleep and get ready, but the location is perfect, nearby to everything even have a convenience store next to the hotel

Location and the suite was so spacious

The hairdryer is very bad and soooo loud

The reception staff Karim or Kareem is such a star. He made the visit wonderful. Special thanks to him. Overall the hotel is very near to the Galata tower but equally very quiet street for peace. Room was spacious with a fridge and cattle, comfortable bed and cupboard.

The toilet is not noise proof from the toilet upstairs which means all noises from above toilet comes in your toilet which is very strange and scary at the same time.

Outdated

Completely outdated, nothing like in the images. ACs and electricity is installed poorly. When AC fails in one room, others are affected as well, requiring the staff to go into someone else's room to fix YOUR AC. We had one night, due to this, no AC because the staff couldn't go into a room where someone was sleeping.They offer rooms without windows and without any kind fresh air intake systems.Some rooms are separated via very thin doors that have huge gaps at the bottom. You can even hear your neighbors using the light switches - not to mention when they talk, etc.After complaint and discussion, the staff upgraded us. But the experience was still extremely low.All bathrooms have a disgusting smell and mold.And this review comes from someone who has lived in Istanbul (Kadıköy, Beşiktaş...). This is way below the standards, especially for the high price.Definitely not recommended.

Clean. Looks like the photos. Comfortable bed. Super nice staff. Well-located on the upper floor of a cute cafe. Good value for the money.

Very minor - toilet seat and toilet paper holder kept coming loose.

The location is really nice, great restaurants nearby and the staff is really really nice and helpful

Some rooms are a bit old and smell like cigar,

Location!! Steps from Galata Tower & easy access to all parts of the city

Could use new sheets & towels

The location is great, right next to the Galata tower and a shopping street. We had a room with balcony, which was spacious and pleasant to spend time on. The breakfast was delicious and staff were very helpful.

Some of the amenities were a bit worn out which was not a great first impression. However, during our stay, we quickly got used to it and it was not a problem at all. The only downside is the shower as the water is hot and cold at random intervals and it’s difficult to set a certain temperature. It also takes a while for the hot water to start.

Modern style nice. Great location, near to Galata tower but quiet.

A/c was a little spotty but staff always fixed immediately.

Best location ever. My kids loved it

Wifi too slow. Room cleaning not available during weekends

It was a wonderful stay, great location We truly enjoyed our stay there. Highly recommend this hotel Staff was friendly

In front of the Hotel is a little cafe, locals, guests tourists all visit the cafe and it is very friendly. Behind the cafe is the hotel desk with super friendly and informative service. The room I stayed in was perfect! It had nice big windows that opened, huge comfortable bed, fully tiled and extremely clean bathroom, with waterfall and handheld shower heads. I highly recommend this hotel. It is in the perfect location, quiet at night but close to everywhere you want to go.

We loved the location and the fact that it was on a quiet street in a busy area. The room was fairly spacious and well priced. The staff were extremely friendly and helpful.

We got an 'upgrade' to a room that was smaller than what we had booked, but with the addition of a balcony that we did not want or use. We would have preferred our originally booked room. Some parts of the room were a bit dusty and we could hear conversations coming from rooms next to ours.