HHK Hotel Downtown

Location

The heating system did not work, there was mold in the bathroom, i room was near the lobby and I could hear the staff all throughout the night while they spoke and played music and watched videos.

It’s well-located just south of the Sultanahmet area’s main street, one which the tram runs. It’s close to all the major tourist spots in the area (bazaar, Hagia Sofia, Blue Mosque), and close to plenty of restaurants, bars and grocery stores. The morning breakfast is quite good and there’s a mini fridge and water kettle with instant coffee provided. It’s a busy street, but not right on top of a busy business on the main floor. You can hear noise from the street if you don’t wear earplugs, so just wear earplugs.

The beds are horrendous. I was able to take a comforter off the adjacent bed (my room had 2 beds) and use it across my mattress and use it as a cushion, but I shouldn’t have to do that. The hotel needs to replace the old spring mattresses immediately.

Prime minister Erdoğan personally helped us evacuate after an earthquake. Actually, the receptionist is called Erdoğan. Brilliant customer service as always ? The location is fantastic

All was good

Location, nice staff

Room little bit small

Lights

THEY TOOK MY CONFIRMATION AND PIN NUMBERS AND LEFT THE FEEDBACK WITHOUT MY PERMISSION!!!!!

Resaip Erdogn was the best at his place. Supported me a lot. Solved all the queries.

Room Size.

Everything was nice and clean. Special thanks to Regaip Erdogan, the receptionist who was very friendly and upgraded our room for free.

The room could be a little bit wider

Great location! Friendly staff. Nice, simple breakfast.

There were some issues on climate control in some of the rooms and extra blankets were not readily available.

Avoid the basement rooms even if you are getting them for free. We booked 3 rooms for 5 nights, 1 of which turned out to be a basement room, that was dreadful, stinky (tobacco), and dark. There was no soap in the bathroom. Had to get one from the front desk. No safe deposit box in the basement rooms. Basement feels like a dungeon. The standard rooms on the upper levels are very tiny. Beds are firm and uncomfortable. The comforter provided in the double room is only wide enough for one person. The double bed is actually 2 twin beds put next to each other. Towels are worn-out rags. Electricity in the room turns on only while you are in the room (can't leave phone, etc. charging while away). Breakfast is truly terrible. The location is 6 to 7 minutes of uphill walk from the Grand Bazaar.

Breakfast very good staff very helpful Thanks to all

Heating control in the room

The staff was very helpful and friendly especially Mr Erdogan and Mr Orhan.

Breakfast Customer Service Location Room Space

Everything was spot on just book now

Good breakfast (and great breakfast time from 7:30 to 10:30), stable internet connection

The room was in the basement. There was some annoying ambient noise — something like a big fan spinning all the time. Occasionally, an even louder and more irritating noise appeared, like a giant printer printing a dozen sheets.The double bed turned out to be two small beds with separate mattresses and a huge gap between them.The sink was clogged, so every time you took a shower, it caused a small flood in the bathroom.The receptionist asked me to leave a "10" rating, but sorry, I can't.

Clean and friendly staff thank you to Orhan

Location was fantastic. Good breakfast. Everyday clean towels. Great value for money.

Could be a little bit cleaner, and the mattress on the bed is a bit uncomfortable.

Everything was perfect, the staff, the cleanliness of the hotel, the breakfasts, .. we are very happy that we chose this hotel. I thank Hhk Hotel and its staff very much. Orhan and Erdoğan

Yes, it has a great location, it was easy to find.

At peak times the internet doesn't work very well.

Excellent hotel, very friendly, staff very attentive and just 1 km from Hagia Sophia Mosque. Very clean, excellent bathroom. Big thanks to orhan and staff for an enjoyable 3 night stay.

Great kindness and availability of all people in Reception . Very good cleanliness of room, good breakfast, ideal position very close to Blue Mosque, Grand Baazar and Saint Sophia Mosque. Absolutely to recommend !!!

The Staff here is well mannered and speaks English very well. The cleanliness is very good and most importantly the location of this Hotel is excellent like everything is just a few steps away.