Bern Hotel

Location! Good breakfast, clean bedsheets good for the price.

Everything is pretty old, wish staff to speak better English, sometimes was hard to communicate.

I must admire that cleaning/housekeeping lady did really do her job everyday to make sure room is clean and change stuff as and when required without even asking or pointing at any thing. Additionally it’s a great location as many restaurants available just in the front or nearby the hotel, even the hotel cafe (Bern Cafe) is amazing, and the hotel is barely 3 minutes walking distance from Yusufpasa tram station and the main road either sides. Front desk staff also helped me accommodate for the early checkin. Everything was good.

Felt like room was a little smaller than what I’d exit, though the room was good with a French style balcony.

Location is great staff are very good and helpful

Its very small for a family for couples its better.ours was last floor so sound of elevator was loud

The staff are friendly and helpful, location is amazing few steps to the tram and metro. Breakfast is delicious.

Loud music in the evening

The location was excellent, just a couple of meters away from the Yusufpasa tram station and a 10-minute walk from the Arksaray metro and airport bus stop. It's a really good choice for travellers who want to explore the Sultanhmet area but don't want to fork out too much for pricey hotels. There were lots of local restaurants around the hotel that were highly affordable and served good food. The buffet breakfast was decent and mostly offered Turkish food with a few Western options.

There were very few toiletries available. We brought our own toothbrushes and toothpaste, but it would've been an issue if we hadn't. There wasn't a shower rack to put the soap and shampoo, so we ended up having to place them on the ground, which was quite unhygienic. A couple of items were broken in the room, but they weren't essential.

I love itThe staff are amazingKhawthar always hear you and suits you to make you comfortable as home, she's makes you love your stayThis place is a gem before of the staff They chose the best people to work I reservate on October for my parent and now for my family. Will recommend this with all my heartThank you Khawthar

Staff very helpful. We left very early and they were at the counter helping us.

Relatively clean, close to Havaist bus stop, not far from the main tourist attractions. There is a kettle and tea preparation kit. Big bed. Elevator.

The room was for smokers - everything smelled cigarettes, this can be very unpleasant in case you do not smoke. Air conditioner refused to be turned-off and continued working - really irritating. The bathroom is very small. Walls are very thin which allows you to hear all the noises in the corridor and in neighbouring rooms. Hotel is located in the middle of kind of a street market in the evenings.

We enjoyed our stay at hotel. Welcome by staff members was great with fruit plate and plenty of free water in room on daily basis. Our room on the 4th floor was big and quiet, there were enough fresh towels, refrigerator and safe were useful. Breakfast was good so we do recommend hotel.

Good locationHelpful reception staffClean rooms

No issues

Kawthar has been an amazing person at the front desk who went above and beyond to ensure that he had everything I needed for the room. If anything was missing it was brought up quickly. Thank you

Sometimes smell of smoke is felt from the outside.

The property was very well located, soo close to everything and literally next to the tram station, the breakfast was exceptional, and the best part of the stay was the staff, they were attentive to all our enquiries, helped us so much with everything, a special thanks to Kawtar who provided an excellent assistance and valuable advices that shaped our trip, thank you for the amazing service ??

Excellent customer service, delicious breakfast, comfortable bed and clean room. Prayer mat available inside the room. They welcome you with a fruit platter. Best location everything is around you within few minutes.

The hotel was in a really good location with bus and tram lines just outside of it which made it very easy to get around. There are also a lot of restaurants and shops around if you want to grab something to eat and its always busy even late into the night. The staff members were also great and the included breakfast in our stay was good.

Despite the hotel being great and we had a nice stay the only negative I would say is that it is that the rooms are a little small.

Staff member so welcoming and have excellent service for the gust , we loved the breakfast options and variety . I recommend for family and friend to visit with no hesitation .

Rooms need to be refreshed after guests checking out so that no left over behind smoke or any unpleasant Oder .

The staff, both at the reception and the bistro were very friendly, the rooms were clean, and the breakfast was simply superb with wide variety to pick from. I'd thank the staff - Kawtar and her colleagues for their excellent hospitality and making our stay pleasant

Nothing in particular

Clean,amazing staff and perfect location.

This is the second time I have returned to this hotelThe reception was great, all the staff did their job perfectly..Near to tramway & metro 3 mn..I highly recommend it and will come back another dayThank you

The reception was great, all the staff did their job perfectly..Near to tramway 1mn & metro 3 mn..I highly recommend it and will come back another dayThank you..

Good location near metro and tram. Really good turkish breakfast

Shisha Bar in the basement with loud music at night. AC was not adjustable only on/off but temp regulation not working. Poor Wifi Speed