By Murat Royal Hotel Galata

the terrace view was amazing and very close to Galata Tower. The hotel is connected with other 2 neighboring hotels and you can enjoy the view from 3 different terraces (obviously the highest one has the best view :) )

the bathroom could be renovated.

I loved the courtesy of the staff, they were always ready to help with any request.

The condition of the facilities is older than expected and poorly maintained, additionally the linen were not changed upon our arrival as they were all wrinkled, stained and with hairs. After the request of changing them wrinkled linen were offered again and this time still wet, we had to dry them ourself with the heater provided. Additionally shower head kept falling on our heads while showering, which was fixed once highlighted and WC seater kept closing when trying to use the toilet, we tried to inform reception about this several times but they were unable to fix it. Cherry on top if you get the room with the view it will be on the 4th floor of steep stairs, no elevator.

Very helpful stuff and luxurious room but with problems. Sink in the bathroom not well stuck to the wall, stone decoration at the head of the bed, suddenly a part of it collapsed to the bed, hot water wasn't available at the shower late night.

The hotel is clean, calm and staff are friendly

Excellent location. You can walk to galata tower, many restaurants, convenience store, turkish bath. Location was excellent

The toilet seat did not sit up on its own.nit weighs on you when you sit down because its broken

Breakfast is not served there.

Bad maintenance. Everything is broken and not fixed. No hot water or heating either.

The location is near Galata tower.

The hot water needs around 5 min to arrive through the tap.No bottle of water was provided by the hotel for free.

Nothing. There’s mass all around when we entered the room and floor was not tidy.also lights were not working. Price is so high.

Really it was a good stay, great greating by the staff , especially Mr. SUAAT reception he was very helpful and friendly, always smiling and asking if we needed help.Great experience , good location , near to all facilities, metro, bus station, market and behind Galata tower and 5 min walking to istiklal streetThank you guys .

I felt very comfortable at this hotel, Suat was very friendly and helpful, he even gave me 2 hours late check out easily.

There were no curtains on some of the windows so in the morning the light comes in, but it wasn't a big deal for me to be honest

The personal was nice and helpful, the location is great ,is right next to the galata tower,you will find what you need in your room like towels, soap and shampoo,they have air conditioning but I didnt use it,it has rooms with a balcony where you can enjoy your morning coffe or just for the view.

Everything was OK.

Although I booked a standard room, the receptionist gave me a superior room with a great view of the city from the window. The administrator gave me great advices for getting around the city. The location of the hotel is in the city center and near the Galata Castle.

Very kind and helpful staff. Location is excellent, right in the heart of Galata near the tower. Good for budget travel.

It wasnt dirty but could have been cleaner.Also, the a/c unit was noisy. I didnt mind it because I wear earplugs but others might.

Great stay, the room was good value for money, the location perfect, and the staff helped us spontaneously when we had t

Great location, Galata Tower is literally around the corner. Very nice staff with solid English. We arrived very late (2 AM) and it was no problem. The price was very good.

Could be cleaner. There was even some stuff in the drawers after the previous guests. During our visit there was no housekeeping at all. Hot water runs out pretty quickly (5-7 minutes and you are done). Walls are thin and doors are old so you can hear everything from both exterior and interior of the hotel. If you are a light sleeper this is not a place for you. Also the bed is very, very soft. About 10 minute walk from the closest public transport.

The location was perfect, close to the centre and Galata tower. Staff was kind and friendly.

We stayed for 6 days and the room hasnt been cleaned even once while we stayed. Wi-fi was turning off very often. When we checked in the cups in the room were dirty. There was no soap. Th hot water sometimes was unavailable.

Was clean and nice size room

Nice location close to taxim and galata

Staff are friendly, we came early morning at 3am. And they allow to keep our luggages.Location is very near to Galata tower

The room that they gave us is totally different from the booking. Room is Not comfortable, not clean and small. Shower hose is damaged.

The property is at a prime location just a short stroll to Galata Tower. Very nice clean rooms and excellent cooperative staff.The reception manager Sinan is very cooperative and recommended excellent places to visit in 2 days I had. I highly recommend this hotel.

Nothing really

The staff were friendly and always ready to help. They always gave me ideas where to.go once I did all the tourist attractions. The rooms were cozy and comfortable

Only thing was that the bathroom probably needed some repair but everything worked. Hot water was always available the showers were nice and strong.