Art City Hotel Istanbul

Location

Room was cramped, poorly furnished, dirty, and noisy. The actual hotel did not match the photos on the website.

Very good location, helpful staff, comfortable and budget friendly rooms!

Helpful staff, helped find the nearest cafe and answered questions.

the rooms were not very clean, breakfasts were poor and monotonous. The price for accommodation could be increased from day to day. The actual one was 3 days

Position is very close to the main objectives.

During 4 days of staying only once was cleaned the room. The room is very small and needs to be repaired.

he hotel is located in a pleasant neighborhood, not far from the Blue Mosque, Hagia Sophia, and other key landmarks of Istanbul. There are plenty of options for dining and shopping near the hotel, as well as tram stops. The view from the hotel room was nice.

We had booked luxury rooms with a sea view, but we arrived to find rooms smaller than dormitories and, on top of that, dirty. A luxury room should not have holes in the walls, swollen damp plaster, hair stuck to the floor, and terrace furniture covered in cat fur, making it impossible to sit on. It was simply disgusting. The bathroom was extremely small, so much so that the toilet paper had to be placed on the sink, where it constantly fell in. Room service was virtually nonexistent, and breakfast was terrible—cold, served by unfriendly staff who seemed more interested in feeding the cats waiting on the terrace outside the dining area. There were no knives in the cutlery, and the plates were dirty. This was simply revolting.

The hotel's location is decent as it is near touristic areas and public transport as well.

The description of the hotel says that "private parking" is included while upon arrival they claim that this is not true and there's a tiny parking beside the street with an old guy running it and saying that it costs 15 EUR per night! Seems like a scam but they take advantage of tourists as people are desparate after driving multiple hours. The hotel is rather old and not maintained and cleaned well.

The staff here were lovely and the best thing about this accommodation. They helped us organise travel to the airport and gave us cay when we arrived.The hotel itself was abit chaotic. We specifically booked a room with a balconey but apparently none of those rooms were available so we were given a different room with a sea view window and told that we could smoke in the room given that we didn't have the balconey. The room was not ready when we arrived for check in at 1pm, and when we were eventually led to the room, there was electrical work still being done as there was a mess of wires and tools inside.We had to go down and up winding stairwells to get to our room, and the stairs did not feel safe. The soundproofing in the room was terrible, the toilet didn't have a lid on the cistern, and there was open wiring in the bathroom.All power and internet went out at midnight and turned back on in the morning. I'm not sure if this is a regular occurrence, but it was quite inconvenient for us trying to charge devices before a long flight.Would not stay here again.

Seriously reconsider staying at this place. Always check Google Maps reviews as well, not only Booking. The good reviews on Booking possibly come from being pushed directly after the "experience" to give a good review. The room was old which is not a problem, even the little bit moldy shower and dirty pillows and sheets (inside) can be handled, crappy wifi was to be expected, but the biggest problems with the rooms is a) the walls and door are paper thin and b) you cannot choose your neighbours - which will in most likelihood be some ruzzians (sorry it was just obviously clear to hear) which come home from drinking late night, first head to the rooftop while shouting around in the staircase and then continue to shout around in the rooms as well as keep on moving between rooms while of course slamming the cheap doors all the time. Might not be the exact same "experience" we had which you would "enjoy" here, but fret not, at least the minaret calls at 05:30 will wake you up definitely. I warned you.Positive apart from the cheap price are the quite friendly guys at the reception who will give you good information about e.g. a good restaurant or other stuff and do not try to rip you off. That however is not enough for a good experience.

Absolutely amazing stay!We had a wonderful experience at this hotel. The staff were incredibly friendly and helpful — they truly treated us like queens and supported us with everything we needed.The location is perfect: walking distance to all the main attractions and well connected by public transport. The rooftop terrace is beautiful and offers a stunning view of a mosque nearby — a great spot to relax after a day exploring the city.We felt right at home and would 100% recommend this place to anyone visiting Istanbul. Thank you for everything!

The view from the rooftop is great. They upgraded my room and the staff was also very kind and told me a lot of information. If I go to Istanbul again, I will choose this hotel again.

It was clean , location was really good every monument is just in walking distance

Staff was really good.specially the receptionist Shahreyar , breakfast was good too

Reshad was on the reception when we arrived. Funny guy who befriended us soon. He offered us a free breakfast and we could choose our room. On top of that he offered us a night boat tour much cheaper then in the city the guides.The room was okay, nothing fancy nothing bad.

There coud be a few on the wall to hang the jacket, but we could put it into the wardrobe.

At arrival we were welcomed warmly. We got offered tea and a seat, while the check-in was arranged. We got a free upgrade from a basic room to a room with ocean view, which was really nice. The room was nice and clean, the beds comfortable, and at night it was completely quiet, which was absolutely amazing. Also the location of the hotel is really nice, super close to some main tourist attractions, and plenty of lovely restaurants, at about 5 minutes walking from a tram station.

The surrounding area is quite hilly and steep, so if you cannot walk as easily, maybe that is something to take into account. For us, this was luckily not a problem.

Friendly atmosphere, a warm and clean room for February.

Everything was fine.

Art City Hotel is in a beautiful place in Istanbul. The sea view is magnificent and the hotel's terrace and mosque streets are very beautiful. You can walk to Sultanahmet and Hagia Sophia. The hotel is in a beautiful historical place. You can have breakfast on the terrace. Thank you very much. Manager Reshad is always there to help you.

Because it is placed in a good place, the view is very nice.

Friendly stuff, clean room, great location ❤️ second time staying in this hotel. This place is my go to hotel every time I am in Istanbul. It is a great reassurance to know that I have a favorite place to stay when I am traveling. HIGHLY RECOMMENDED!

The staff was really nice and welcoming. They were always willing to help. The rooms and location are very good deal for the price. I would definitely recommend it.

Truly amazing experience - very friendly and helpful staff, amazing location - 5 min walk from the main attractions, and they even upgraded our room for free!

I love this hotel, it was in the centre of Istanbul everything was nearby! stuff was very helpful they allowed me to stay until 2 pm because my flight for us till late night. and I also get the free break from the staff as a complimentary. I love this stay in Istanbul.

Geographical position, Staff is very friendly, nice sea view

Breakfast is simple