mars hotel

The location was good and the room wasn't dirty.

The room was nothing like I booked, it was 12 to 15 sq. meters not 30 as promised, there wasn't a bonus sofa for a second person, no "king size" bed. Paid for 2 days, they wanted us out on day 1.

The Reception team was nice and helpful , special thanks to Aisha in the reception disk

I have stayed for three nights but no one care to clean it or even change the towels

Water and 2 cups available with sugar and tea, near an electric tea kettle, various storage units in the room and bathroom (wardrobe with hangers, storage units near the bed and under the table), fridge available, mirrors (1 in the room and 2 in the bathroom), comfortable bed with 4 pillows, 2 comfortable big chairs and a table available near the window for breakfast/snacks/tea/reading, good lighting (central in the room, 2 near the bed, in bathroom), hand soap and shampoo available in bathroom, intelligent energy saving system (powering the room by the access card), towels available, powerful heating system (I slept like a baby in a very warm room, while outside was raining/snowing), air conditioning unit available and TV, room service available, helpful staff, ATM near the hotel door, anything you need at 1 minute walking distance from hotel (market, supermarket, clothing stores, Popeyes and Burger King at the ground level on the side of the hotel, etc.), buses 5 minutes walking to every direction of the city (very good connectivity), 20 minutes walking to a metro station or 10 by bus. Price very good - locations in the centre offer a lot less than this hotel, for higher prices (and the area here is safe). I have previously stayed in the city centre and had to walk a lot to reach the interest areas, through crowded and weird streets. From here, the bus took me everywhere I needed, in safety and without walking in rain or cold and I could enjoy the silence of the area when returning to the hotel. Also, it's very close to Esenler Otogar (less than 20 minutes by car). It was a very good location!

Everything was of good quality! My remarks are just suggestions for improvement. Handsoap and shampoo in the bathroom - not my favorite, but I found across the hotel everything I wanted for not so much money; the slippers (unique use) are of poor quality (also bought different ones for a really small amount across the hotel). Toothbrush and toothpaste missing (not a problem for me, I had them from home). These are just personal preferences. Some suggestions for improvement: more good quality slippers, handsoap, shampoo; maybe 2 plates and a cutlery set, a box of tissues, more hangers in the wardrobe, toothbrush and toothpaste in the bathroom, a cloth for the small table.

Good

Very good

Pleasant