Ramada Hotel & Suites by Wyndham Istanbul Sisli

The worst hotel I have ever seen they stolen 1200 usd from the cashier in side my room no 2102 the police refused to come to hotel the Manager of hotel ask me to prove that it was my mistake chosen this hotel and trusted cashier in side my room

Location was good because of near by metro station.

I recently stayed at this property, and unfortunately, it did not live up to the Ramada brand standards. There were several management and service issues that made the stay uncomfortable.Major Issues:• Poor Climate Control: The air conditioning in the room was not working properly, which made it very difficult to relax or sleep comfortably.• Breakfast Shortages: The breakfast buffet was a major letdown. The quantity of food was very low, and they were constantly running out of items. On one occasion, there was no orange juice; I had to ask a waitress, who then had to send someone out to the store just to buy some.• Lack of Hospitality: The staff did not seem very welcoming or proactive. The check-in process was notably slow, and we were kept waiting for a long time after a tiring journey.• Housekeeping Oversight: Every single day, we had to call and remind room service to provide bottled water. This should be a basic standard that is handled automatically during room cleaning.Verdict:Between the lack of hospitality and the constant

I would like to thank jasmine and Ali from the reception and restaurant merve rabia batu very good

Service very bad

Car park with not free while when you make booking you can see it is available car park .

I have a meeting and the location was convenient

The room was very noisy I couldn’t sleep well The breakfast was poor no good choiceis

My so didn’t like anything

My stay at the Ramada really wasn’t comfortable. The room didn’t have any AC, so it was hot and stuffy. The bathroom smelled like poop the whole time, and the hotel itself looked like it should be condemned. Overall, the experience was pretty bad and not what I expected.

I like the friendly staff specifically (rabia & Batu) was very nice and very friendly and helpful employee..

Some friendly staff, especially Yousef.

We have stayed here for 6 nights, our booking was for deluxe suite. However we’ve got only standard room with bigger space!! There is no even a place to sit down and chill, in addition, the room (Suite) TV was broken!During our stay, the weather was at 21C and as a guest I need one of my rights is to have cool temperature in the room. This was not the case, the hotel A/C is central and on warm setting during day and night. We have asked for a fan they don’t have!! We have requested a solution from the reception they told us to open the window but the street noise is unbelievable!! They have offered us a downgrade to the backside of the hotel in a smaller room to get rid of the noise!! Unfortunately, the hotel staff sometimes knock the door and open the room immediately, without waiting for permission or ask if someone is inside the room. This happened twice during our stay at 1:00 PM.Finally, we have tried to have a solution with the hotel to refund our booking even with a deduction however they were non cooperative and not giving any positive feedbacks.Overall, the hotel is quite clean, have some friendly staff. However it has many setbacks mentioned above, the location is not good unless you have your own car and driver since you need to walk +1KM to reach the metro station.

Location near the hospital

Its very noisy and there is no sound proof All the noise out side can hear it and can’t sleep

Location Cleaning Staff Safety

Breakfast is very poor

nice lobby , multiple elevators , very clean rooms , super helpful and nice staff

The location of this hotel was very accessible. The breakfast was good. The staff were very helpful and polite. Especially we would like to thank Merve Yasemin, Batuhan, Can, Batu. Also, big thanks houskeeper lady (Russian spoken). It was a wonderful vacation for us. We liked your hospitality and we definitely recommend this hotel. Thank you so much once again!

We really didn’t notice anything wrong

Room space is exceptional . Very useful for families

Location without free shuttle - old sheets , towels ..etc

Nothing is good

clean is so so reception is bad bed is not comfortable

The room was spacious and location is great walking distance from the metro

No available space for taxi parking

Jasmine and Dugkab on the reception were very friendly and helpful they assisted us in every possible way I will definitely come back

Bad

We didn't sleep all night! We arrived from a 6-hour car trip, we couldn't rest. We were placed in a room facing the boulevard. Since I have stayed at this hotel before, I knew about this problem and asked during check-in to be given rooms that didn't face the boulevard, but the staff didn't change them even though they were available, after I checked in Booking, Agoda and several other agencies.

Staff were exceptional especially Mohammed they were all very friendly and helpful

WiFi only works if you have a Turkish id number

Nothing, very poor service

My bad experience due to the hotel management wrong practices, I have visited Ramada hotel in many capitals, but never experienced such bad behaviour of the receptionists, the first thing there level of English was very bad, we have reserved 3 rooms during our visit and we were not getting two bottles of water in the room, they have said it is chargeable. We have informed them that we have the right to get water they said how should we know that you will not request it at night. These people should be trained from the beginning how to deal with guests. We have got many, many calls I have informed them that I would love if you let me do a late check out because sometimes it is necessary. The gentleman in the reception insisted that we should leave at 12PM, he said the hotel is full, after 30 minutes negotiating he said you can stay until 13PM only, we have prepared our stuff already and it was dramatic for us. We left the hotel at 12:45PM, then they said you need to pay the water, and the extra coffee, the extra coffee was understandable but the water was just wrong doing. It is just a theft. Anyway I don’t recommend this hotel at all and will never visit it was n the future.

Brilliant location and very nice staff however the hotel isn’t what I expected for the amount I have paid. Not clean enough.