Aspalace Hotel

Location, near to metro-tram. Very Polite staff.

Poor breakfast, coffee and juices of bad quality.

The location was very good.

At first, the room was clean, but on the third day, we noticed that the housekeeping staff did not change the bed sheets but only rearranged them. After that, we noticed that they did not clean the floor daily, which caused us great dissatisfaction because there were excavation works on the adjacent street. However, when I complained to the receptionist, the situation improved significantly.Regarding the room, it lacks several things:There is only one power outlet in the room, so we couldn’t charge our phones at the same time.There is no trash bin to dispose of waste.The air conditioning sometimes did not work.The windows were not sufficiently insulated, so there was a lot of noise from vendors and the excavation works.The small fridge in the room had a very bad smell and only worked when I put the room card in the electronic holder, so the fridge would turn off as soon as I left the room.The bed was uncomfortable, and the bathroom was not clean enough.As for the location, it is excellent, close to the metro and the market, and the staff were kind and understanding.

Everything was so goodThe treatment of the stuff for the guestsThe cleanliness is so goodThe employees there (Aaisha , Ameena ,Abo baker) are so polite

The size of room are not so good especially for more than 2 person

The location was very good near from everywhere bus station, metro and Tram .. also, the breakfast was very good and the hotel is new

There was basically two problems. The first thing the room size was very small annoying when we move in the room specially for adults. I don’t understand how they designed this rooms . Second thing is the electricity points .. There is only three points in the room, one for the TV one for the fridge and want to use it beside one bed even the kettle point is hidden behind the table and you can’t move the table because of room size. The bathroom door won’t open so you won’t use the kettle that was an annoying point.I hope they can fix those two points because the hotel is nice

Comfortable, clean, nice breakfast, helpful staff, amazing location, fast responding.

Location, breakfast and the cleanliness is superb!

A little upsetting was the early morning guy at reception and the only cash payment.

The staff was great

The bed wasn’t too comfortable, the last time was better. Breakfast need to improve.

A very nice hotel in the historical part of Istanbul, walking distance to all major sites of interest. Very helpful personnel, open to all requests. The bed was very comfortable. Safe-box in the room. Transfer from the airport, but also the hotel can call you a normal taxi. Free Turkish coffee in the lobby is a super bonus to the guests!

Not soundproof, although we felt it only in the night when some guests returned late and obviously did not think that every their move and sound can be heard by people around.

People working in Aspalace were very helpful as we have arrived much earlier and by 10AM we have been provided with room. Location is very good, close to Tram, Metro amd Center of Istanbul. Food were fantastic, really enjoyed it.

Internet quality were very poor.

Good location, very good breakfast and nice people.

The location is very good% close to centre and at a walk distance from the airport bus stop, also metro and tram is very close.Comfortable bed and reliable wifi.Breakfast moderate, but ok. In autumn breakfast is served downstairs not on terrace

Sound isolation very poor, I heard voices of neighbours and sometimes knock on the next door seemed like to my room.

Location is the best, any public transportation was 3-5 minutes away, good location for shopping. The stuff was so good, they helped us a lot. Murat was so good, he always was open for any help. The owners were so helpful as well, they recommended so many things.

a little loud with open windows

very clean the location amazing staff

breakfast. location. front disks lady very kindly

room was ok but they not clean well. for 1 week they didn't change bedsheet and pillow cover.

Very kind and helpful receptionist ladies ❤️Cleaning rooms & new towels every morningVery good breakfast

The locationThe good valueThe Staff specially Ahmet originally from Uzbekistan he was ver helpfulCleaning service every day

May be lack of electricla sockets

Every thing Location Staff treatmentVery Good breakfast

perfect location, good staff, very cheap and good breakfast

the bar wasn't really good

Good

it was a disturbance when I arrived the hotel told me that they had not taken the total amount of the reservation from my card and it does not accept payment by my card and I must pay in cash

Hotel close to main transport lines (tram and metro plus buses). Very helpful staff and free water and Turkish coffee at reception. Although is in a very crowded area they could find 2 parking places for our cars. Nice breakfast with salads and other products.

Very crowded area. Narrow streets and few parking places. The room is quite small but enough for 2 adults visiting Istanbul.