Hotel Broken Column

Friendly staff and location.

Small hot room, AC did not work very well, but it was incredibly hot outside. Average for the price.

Fantastic location, just 2-3 minutes walk from the Hagia Sofia & Blue Mosque. On a street with lots of shops & restaurants. Room was clean

There is nothing wrong with this hotel or my room, other than it was described as a 4 star hotel, when it's a 2 star at best. It was so small that I had to turn sideways to walk between the end of the bed & the wall. Vastly oversold for an average hotel

Staff cooperation and location was fabulous

No elevator

Nothing but the location and stuff

I booked the hotel besased on the the hotel listed as 4 stars hotel but the hotel should take more than 2 or even 1 Star

Staff was very cooperative, specially night staff Abdul Rahman was very polite, when I reached Hotel he escorted us, took our luggage put them in the room, before I reached Hotel management sent me all information via WhatsApp like WiFi, breakfast timing etc, every day they cleaned the room, washroom, hotel was closed to allow attraction, I would stay there again if I had another trip to Istanbul

Location

Room size, no accessibility for disabled

Friendly staff

I stayed at this hotel for 10 nights with my 72-year-old mother. Unfortunately, our experience was disappointing. The hotel listing did not mention that there is no elevator, which caused serious problems. My mother has knee pain and cannot climb stairs. Our assigned room was on the second floor, and only after I complained did they move us to the first floor. This should have been clearly stated before booking.The room had only one working power outlet, which made it hard to charge both our phones. The air conditioner did not work for the first few nights, and it took several complaints before it was fixed. There was no safe in the room. I requested one many times, and they kept promising, but it was never delivered.The bidet in the bathroom had very weak water pressure and was completely unusable. I informed the staff several times, but it was never repaired. We had to use water bottles daily. The room phone was not connected, so I had to physically go to reception for every request.Housekeeping was poor. The bedsheets were dirty and stained, and when I asked for replacements, they were also stained. The sheets were not changed regularly.Breakfast was served on the fourth floor, and with no elevator, I had to climb up and down every day to bring food to my mother. This caused pain in my knees.Overall, the hotel lacks basic facilities and comfort. I would not recommend it, especially for elderly guests or those with health concerns.

2nd time staying at this hotel due to close location to main attractions, minimum uphill walk. Worth the price, reasonable breakfast, clean property and nice owner. Looks like some renovation/upgrade was done to the rooms. Airport transfer van came on time, overall happy customer.

Superb location, friendly staff and cleanses is good

Very good location, 2-3 min walk to Hagia Sofia and Blue Mosque

Breakfast could have been a bit better with more options

A nice normal hotel to spend some time in Istanbul. Clean and quiet. Not something special but descent and in a good price. The location is not far from the main landmarks of the city and you can visit them on foot.

THERE IS NOT PARKING SPACE! I booked the hotel because on the site is declared that there is parking for the car. Actually there is not. Even if I tried to clarify it on direct communication with the hotel, I did not had this information until I arrived there. I had to park my car somewhere else and pay separately for that.

Best located Hotel, across the Arasta Bazaar. Walkable to all Tourist attractions of Sultanamet, paid parking around the corner. Many restaurants are walkable across the street. Newly renovated rooms and hotel. Nice spread of breakfast.

lift is not available and parking

Breakfast was good. We were expecting bit more stuff but was OK. Staff at breakfast could talk bit more English but minimum was OK.

Central location clean but small room

Breakfast was bad. No coffee with broken coffee machine. No hot food or toast.

Good morning buffet, friendly and helpful personnel. Rooms smallish, but very clean. Reliable WiFi. Location very near the Blue Mosque. I booked two rooms for myself and family and they provided the rooms next to each other, which was very convenient. Nice selection for breakfast buffet with friendly staff (Maya) and also room cleaning ladies were very helpful (Nur, Elena?). They also spoke our language. Very helpful getting in touch in advance by WhatsApp re airport transfer and bookings, thank you Emre! The hotel owner and his son were very friendly and helpful. We enjoyed our first-time stay in Istanbul at this hotel, and we can highly recommend it!

Emre was the best part of our stay as he helped us to have a great time and took care of all our needs and any issues, we can not that Emre enough as he made our stay very comfortable and welcoming. The hotel is nice and clean and very close to all the mosques and shops. I would recommend this hotel.

The breakfast option isn’t really big.

The hotel is very close to historical places,5 min to Sofia and Blue Mosque.Nice hotel with a good roof on the top, good breakfast with tasty coffee.

Hard to raise the luggage to the room without any lift.The receptionist asked to move to another room for one day, and there the shower didn't work correctly.The rooms are small, there is no space to leave any suitcases, especially if you have a baby bed.

The hotel is located in a great location, interesting design. The room has everything you need. The staff is very friendly.We did not have the opportunity to try breakfast.

Unfortunately, the room needs serious repairs. Many things are broken and because of this it is difficult or impossible to use them. Sockets and lamp switches are broken, the taps in the bathroom are partially broken, there is a hole in the bathroom floor, simply sealed with tape.We stayed for one night, it was not critical, but for more time it will be completely uncomfortable. The stuff was rather attentive, but in the morning they forgot to order a taxi that was paid in the evening

Great location. Many main sites are less than 5 mins away. All very easy to get to from sultanhmet tram stop. Great breakfast. Comfortable beds and plenty hot water.

Be mindful of all the hotel information is you have big bags or struggle with step. They will help you with your bags of course if your on the upper floors. .

The property was in a good location

The property was filthy. Dirty bed sheets. Black mould everywhere. The breakfast was poor. There was so much limescale and rust in the bathroom it looked like mushrooms. We were given a blanket each to sleep in, in a double bed. When complained to the hotel people they did nothing so we checked out. They then asked us to leave them a good review for a discount and when we rejected the offer they threatened to tell passport control that we refused to pay for our stay so that we would miss our flight and get what we deserve.