Santa Rio Taxim

I had a wonderful stay at Santa Rio. The hotel is in a fantastic location, just a 5-minute walk from Taksim Square and right in the heart of the action, making it perfect for exploring the city. Special thanks to the staff,

The price, the location

Old, not much clean.

Extremely Dangerous and Traumatic Experience – Do NOT Stay HereAfter checking into this hotel with my girlfriend, we immediately realized that the hotel had no electricity. I had just arrived from the United States after a 14-hour long journey and was in urgent need of rest. Unfortunately, due to a complete power outage, the hotel had no electricity for hours, and even by nightfall the problem was not resolved.Despite the fact that we had fully paid and the booking was non-refundable, we were forced to leave the hotel and book another one because staying without electricity was impossible.To provide proof to Booking.com that we had to leave due to the power outage, we attempted to record a short video in the hotel lobby. At that moment, the hotel owner violently attacked me, grabbing my throat and squeezing it aggressively. As of January 3rd, I am still suffering from severe throat pain and pain while swallowing.My girlfriend tried to protect me and stepped in between us, during which she was punched in the chest. She has previously undergone surgery, which made this incident even more dangerous and terrifying for her.I warned the hotel staff that I would report this violent and criminal behavior to the Turkish authorities and the U.S. Embassy to prevent this from happening to other travelers. That same night, I went to forensic medical services and obtained an official medical report documenting my injuries.After the incident, we were followed and harassed by these people. Wherever we went, they kept tracking us. I have video recordings of everything, but due to fear for our safety, we did not take legal action while in Turkey, as they knew our location and would not leave us alone.Eventually, they offered to pay for our new hotel if we agreed not to file a complaint. We accepted this offer only out of fear for our lives, as they continued to intimidate us and would not stop.I am writing this review to warn other travelers.

Prime location and kind staff.

Bathroom didn’t smell so good and towels and bedding were stained sometimes.

Good hotel, near, clean, staff with hospitality ,thank you for the receptionist girl.

Location is very good just 300 meters from Taksim Square, staff is very nice and helpfull mr baran and Ms emel serving very well

Wonderful staf,especially the girl at the reception who wore a scarf, she was extraordinary, I don't remember her name..everything was fine, except the air conditioning which had no remote control and the temperature in the room was not the best possible, otherwise I recommend both the area and the hotel

I really liked the service from the staff, they were so friendly and helpful. The room was very spacious and decent. The distance to istiklal was only 5 minutes which was very convenient.

Nothing that I can think of

Our stay at this hotel was absolutely wonderful! The room was beautifully designed, spacious, and impeccably clean. The bed was incredibly comfortable, ensuring a great night’s sleep. We also loved the little details, like the soft lighting and elegant décor, which made the space feel cozy and luxurious at the same time.The staff was warm and welcoming, always ready to help with anything we needed. The location was perfect, close to everything but still peaceful and relaxing.Overall, it was an amazing experience, and we would definitely come back. Highly recommend!

Excellent location , kind staff ,nice and spacious room!

Everything was just great. the location is awesome very near to to taksim Square and istiklal Street as well as metro station. The staff were very helpful and friendly special thanks to Mr. Baran ,Mr.ramzan(ramdan),Ms. Sannaa and Mr. Ali They worked very hard to please us and make us feel comfortable We had a wonderful stay, and whenever we visit Istanbul again, we will definitely come to santa rio taksim insallah

Nothing was all great ❤️

It was a very pleasant experience. First of all, we arrived at the hotel in the morning at 5 AM. The communication was excellent, and we were greeted with a warm, welcoming, and clean room. It was exactly what we needed for a successful city break. I recommend it.

Everything was okay

I found everything in this hotel exceptionally good. My mother (an elderly person) was enchanted with the service and the comfort of the room. The bed is in a niche, hidden from the door behind a wall; comfy armchairs. Good location, stable WiFi. I was especially impressed by the lighting in the room - on the ceiling, by the bed, above the table. Very convenient

My double room was big, nicely furnished, very clean. There is a sitting area with a table and chairs. I liked very much the variety of lighting - on the ceiling, near the bed, covering different sections of the room. Hotel staff are simply the best. Ms Salma (speaks good EN and FR), Ali, Baran, and all other guys were very welcoming and helpful. Very good location a couple of minutes from the Taksim square (metro, buses, IST and SAW airport buses). IST airport can be reached in around 1 h by metro. Lots of eateries and small shops around. Good stable WiFi.I would definitely recommend Santa Rio

I was absolutely satisfied with my stay at this hotel!Clean, cozy, great location, friendly stafI'll definitely come back againThank you!

Very clean, friendly staff , location, price ?

"It is an extremely quiet and clean hotel. The beds are very comfortable, and everywhere is easily accessible. There are many shops and markets nearby, and it is always open. I would especially like to thank the hotel owner, Mr. Baran, for his helpfulness. The staff is extremely friendly .I will definitely come again!”

"It is an ideal hotel for a comfortable and peaceful stay. Thanks to its central location, you can easily reach shops and markets. The rooms are clean, the beds are extremely comfortable. The bathrooms are large, spacious and very clean, which increases the comfort." Additionally, the warm and helpful staff responds favorably to your every request. Thank you for the quality service they provide. "It is a hotel that I can recommend to everyone with peace of mind."

"The location is very good, you can easily access everywhere in terms of transportation. The staff was friendly and helpful, the rooms were clean and tidy. Also, the beds were very comfortable. Overall, I was satisfied."

The rooms are very nice and clean. I made a reservation based on the reviews, and they were indeed correct. It is a quiet and beautiful place where everyone can stay, a true family hotel. Thank you for the helpful staff. See you again!