Ghan Hotel

Staff are cooperative

Using paper rather than water in toilet, although Turkey is an Islamic country

Good breakfast and helpful staff

Grungy room with terrible bathroom

Modern hotel, fast Wifi, safe box, free 2 bottles of water per day

All restaurants around (in Egitim district) doesnt have a food in evening. For dinner you must go to Kadikoy or Uskudar

Friendly and helpful staff, particularly Enes on the last day.Super quiet at night with a very comfortable bed.Close to a metro/marmara station making transport easy.Hot tub/jacuzzi was brilliant , particularly after 25k steps a day.

Very convenient for the Station to Ankara. A good sized room with a comfortable bed and a nice hot shower.

In a backstreet. Not such a comprehensive breakfast as in other hotels in Turkey.

The staff are so welcoming and friendly!! I felt like talking to my buddies ?

The location is a bit far, although you can use the public transportation which is a walking distance.

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The reception didn't smell well even though it was morning and there was only one more persone there. Also, when I entered to my room, It had the window opened and the AC didn't quite heated the room, called the reception and they said I should wait and never came to help.

Friendly staff who were very helpful. Good location, close to train station and well connected by public transport

very clean, neat rooms, polite, welcoming and forthcoming staff. absolutely loved it. always trying to solve your problems.

the water temperature was a bit difficult to tune, but I suppose this is just the perks of the region. the walls are quite thin, so if you have noisy neighbors, it might be a problem. especially in the morning when everyone’s doors start banging open and closed.

The breakfast was decent (although it was the same on each of the 4 days). The hotel is located quite far from the central area, but quite close (within walking distance) of the train station that connects the Asian and European sides of Istanbul.

At breakfast there was only water, tea and coffee, without any juice! The temperature in the breakfast room was very low!

I really enjoyed cleanliness and helpful staff. Special appreciation to room service which was of a high standard. The hotel was cosy and silent. Worth to stay!

Mustafa at the front desk was friendly and helpful when you need to get your bearings in a new big city. The vibrant area of this hotel and proximity to a major transport hub is brilliant; only a few stops on the main line to Seraglio Point and other spots on the fast buses. The food selections on the the main street are all very authentic from coffee in the morning to Kebaps at night.

The streets around the hotel were a little dark and dingy; but when you realise Istanbul is a trustworthy and respectful community you cope with it all. I would stay here again and recommend it to anyone with that proviso.

The hotel itself Is ok. Remember me the old 90s style hotel.It says Is in the center, but a bit far from It and its not Easy tò find it if you are not from there.Its on the main road and the view Is horribleGentle working people

The view

staff was polite and accomodating

shower was spiting water in all directions,restaurant was quite cold, same breakfast each morning

Clean and comfortable

One of the staff was rude, location, There are no grocery stores nearby.

Great little hotel & best 3*** I’ve stayed in. Reception staff EXCELLENT ( & very helpful) Room was clean, comfortable & had a small fridge (& a safe) Breakfast very nice! 5 mins walk from nearest station - busses & overground trams (that connects to main underground metro - to the airport / rest of city. Definitely stay there again

Difficult to find (in the dark!) 1st time. But once we knew where it was - not a problem!

Friendly staff, clean rooms, a smooth check in.

Very nice room/bathroom - fridge and safe in the room too. One member of staff, Josef, went above and beyond in helping me with accessing a sim card and recommending local places. He brought endless tea when I was feeling exhausted after my journey.

Sadly his employer, the owner, was not to helpful the next day. He could learn a lot about customer service from Josef. I commented that the two 'keys', white plastic credit cards - one to operate the lift and the other for the room, where identical and that it would help if one was a different colour. He said if I looked carefully, there were numbers printed faintly on one of them so that was the marker! Bad luk if you have poor eyesight! He was so defensive. When I complained that the coffee in the morning was old/stale, he just refilled my cup from the same pot! I was the only person in the restaurant for breakfast but the staff could not really be bothered with me or even ask how everything was. The food itself was good. Such a shame the owner was unreceptive to constructive criticism.

Nice people and clean

The door of bathroom was broken , but they give me alternative

Location

Shower was broken There was mothball smell everyvhereThe AC was too loud and bad and could not sleep when AC was on There were stains on the carpet