Hotel Monopol

The staff in reception, they're very helpful, our flight was cancelled and they offered us tea while we tried to contact the airline, they lent us an umbrella, they accepted 3 payments because my card has limit, always smiling. The location and cleaning.

Breakfast is good. Nigth was silence. There is not internet. No tooth brush or paste. Not to much clean because it is old building.

We didn’t like anything there were no AC and No wifi

We didn’t like anything there were no AC and No wifi which is cost me lots of money getting data sim for everyone of my family

- location

- old hotel, very basic room without anything what you usually get in other hotels - guests and stuff slamming doors and making noise 24-7- Friday and Saturday, there's a club restaurant on other side of street with live music, no way you gone get some sleep then- breakfast is so minimal and basic no use of it- wi fi most of time doesn't work

Location is good, the staff is friendly and helpful. The shower was hot and strong.

The whole place seems run down. The furniture in the room was shabby, and it looked like it's not been refreshed in decades. The whole room smelled of cigarette smoke (I'm told this is normal for Turkey). They said all the rooms are like that, so they didn't move me to another one. The heating was on max, and I couldn't turn it down, so I was sweating a lot. Opening the window made the room too noisy, and mosquitoes came in, so I had to keep it closed. I could hear the people from the room next to me in the morning, so not exactly the best experience.

only location

breakfast is very bad , unclean rooms , bad linen and blankets , services, the towels has cuts on them, the electric outlets are broken, no minibar nor kettle, only fridge. everything is bad about this hotel i dont recommend it to anyone

location and staff

refrigerator was not cooling in all the rooms and I have asked other guests. No coffee pot or glasses in the room.

location and staff

refrigerator was not functioning in all the rooms. no glass or coffee maker in the room.

The location the view room 702 with great view The staff specially Mr.Gokhan great hospitality second time in the past two years visiting him as well sinan the staff is amazing

The room is clean but need to have new furniture

The staff are very polite, great people. Clean room, tasty breakfast. We liked everything. We will be back inshallah.

Everything was good

accessible

very very poor wifi connection everywhere in the hotel.unwashed linens and towels broken shower headunhelpful reception

Location

Very rude staff No internet at all for two daysJust one charging point in the room Ancient age radiator which leaks the water Not basic amenities such as handwash lotion, No welcoming water bottle No electrick kettle for tea Almira furniture collapsed Bathroom stands simply collapsed

Staff are very helpful and friendly whenever there is a problem , they directly solve it

Location

It smells smoke all days in the hotel

good and I like most the staff?they were so helpful and friendly

friendly staff

facilities

Exceptional

Poor

Bad

Very good