Arden City Hotel-Special Category

Hotel location is best feature

Room is very small & the furnitures are old.

Location, service, food, staff, room

Smell inside the room and the bathroom Cleaning staff noise in the morning

I liked everything, location, breakfast and staff(all of them, reception, cleaners and especially restaurant staff Minè & Mustafa). Close to restaurants and of course Hagia Sofia and Blue Mosque. I would have loved to see the view from the terrace restaurant in the evening, but it was closed during my stay, but nevertheless that did not spoil my stay at all. If I visit Istanbul again I would definitely book there again.

Not really anything!!!

Perfect location.

Our room was below the restaurant... there was some noise, but nothing crazy or unpleasant

The hotel is situated in the Sultanahmet area, within walking distance of all major attractions. The view from the restaurant terrace was stunning. Our rooms were nicely sized and comfortable, and the bathrooms were clean. The owner takes good care of the property. If we ever return to Istanbul, this hotel will be our top choice. All personnel were friendly and helpful.

All was good.

The location was the best

The staff was rude, especially the people in the buffet breakfast. We were there for 4 days and the very first day we tried to ask for milk and and fruits because it was not available anymore in the buffet area. The staff said that it was not more something that we understand, but the part that we really hated is when a different table asked after us (people that spoke the same language as them) and they said yes and they brought the food from the kitchen and we had the same situation everyday.

Superb

Staff were extremely friendly from reception to housekeeping to breakfast staff including chef

Super friendly staff from reception to waiters to cleaning staff. Excellent and safe location

As soon as we stepped into the room, we noticed that the bathroom had a terrible odor smelled worse than public toilet. We rushed to join a tour so we did not alert the staff. When we returned in evening, the odor was gone. On the following day, after we returned to room in the afternoon, the terrible odor was back there again. As we were leaving the next morning we did not complain. Also, we could hear the next door guests talking, seemed like through the ceiling in bathroom rather than the wall.

I had a lovely day here very well located on the staff were really helpful and friendly, especially Omer. Because it’s so central of course is a little bit of noise but otherwise it was great and I really enjoyed the breakfast and would recommend.

a little bit of noise and a little bit of Light through the curtains, so room not totally dark at night.

Nice and elegant hotel, the whole staff was welcoming from day one, Emre at the reception is a star! They gave us all the information and a map to move around the city with no problem. The position is just perfect in the middle among all the most important places to visit. The breakfast in the terrace is very well organised and rich, the view from there is just a magic plus. I would highly recommend this hotel!

Nothing to mention really. The rooms were maintained well, clean and spacious.

Excellent location, very good staff, nice rooms, good breakfast, nice view from restaurant.

The staff was quite sweet, the hotel is also very central and close to main attractions in Sultanahmet.

Unfortunately the room was dusty in some corners and my room was near the street so I could hear cars and trucks all night

1. The proximity of the hotel to the places of interest.2. The Staff were very friendly and approachable.3. The manager, Aslan, made sure that our airport transfer & accommodation were arranged as per request. He also shared with us the place to dine and how travel within Istanbul.4. The sunrise view from the roof terrace during breakfast was magnificent.

Arden City Hotel is more like a boutique hotel. The location is perfect, just a couple of minutes from Basilica Cistern, Hagia Sophia and Blue Mosque… and Turkish bath historic place. You can walk another 10-15 minutes to the Grand Bazaar, Egyptian Bazaar and ferries port.The staff is very friendly, supportive and always attentive. The breakfast is in the terrace, with an excellent view the of the mosques, Bosphorus and the city in general… you can eat here everyday, breakfast are super!

Usually I prefer more space to organize, then is possible to offer better wardrobes … and bigger TV, but this is very subjective.

Location and breakfast with a view

Sometimes busy street in city centre

Breakfast not up to standard.

We have stayed several times at the Arden before, but it seems the standard has gone down. The faclities in the room eg, soaps, poor quality of towels, no tissues (actually a very ordinary "empty" room. No spoons with cups ?Terrible sewerage smell in bathroom which was reported, but nothing was done about it

Arden city hotel is great. My room was the “superior” category. Bed was good, room was clean.Ômer at the reception was very kind and helpful with me and my family.

Elevator is small, but the team made sure to assist us with the luggage.

Its location, cleanliness and attentive staff.

Food items on breakfast buffet, would help if named tagged. And signage that says fried-eggs / omelettes. It was on our last day, that we overheard a guest who had requested a omelette.

The location of the hotel was excellent in the heart of the Historic Town, a short walk tourist attractions including the Hagia Sofia and Blue Mosque. The day staff at the hotel were very helpful and supportive to improving our stay.

The room felt a bit dated and the bed was extremely firm so be mindful. The customer service of the night staff was short of standards and soured the overall experience.

The location was perfect. Close to the bazaars, the mosques and restaurants. All that we needed, as well as trams to go around.All the staff were amazing from reception to cleaners

The hotel room key played up a few times but resolved so quick