4 Star Hotel

VR Queen Street Hotel & Suites

401 Queen Street, Auckland, New Zealand View Map

VR Queen Street Hotel & Suites1/88
VR Queen Street Hotel & Suites photo 2
VR Queen Street Hotel & Suites photo 3
VR Queen Street Hotel & Suites photo 4

VR Queen Street Hotel & Suites

Penny
Hi, I'm Penny! Ask me anything about VR Queen Street Hotel & Suites: rooms, rates, amenities or policies.

About

Located in Auckland CBD (Central Business District), VR Queen Street Hotel and Suites offers self-catering accommodations with free Wi-Fi. It is 2 minutes' walk from Myers Park. VR Queen Street is a 10-minute walk from Auckland University and The Civic Theater. It is a 15-minute walk from Sky City Casino, Auckland Hospital and Ponsonby Road. Auckland Harbor Waterfront is a 5-minute drive away. All rooms offer a modern bathroom and a Smart IP TV with free-to-air channels. The air-conditioned suites have a fully equipped kitchen with a dishwasher and an oven in most of the rooms with few exceptions. The 24/7 front desk can arrange luggage storage and dry cleaning upon request.

2,129 Reviews

7.8Good
Cleanliness
8.5
Staff
8.5
Location
8.8

What Guests Say

  • “very good price at $---/night, good comfortable bed nice clean room. Also love the electronic do not disturb and make up room buttons”
  • “Close to everything I need.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Premier King Suite1/3

Premier King Suite

410 sqft • 1 King

  • Accessible bath/shower
  • Accessible toilet
  • Accessible vanities
  • Air conditioning
Premier King Room1/4

Premier King Room

323 sqft • 1 Queen

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Air conditioning
Special Offer - One-Bedroom Suite1/4

Special Offer - One-Bedroom Suite

431 sqft • 1 Queen

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap
Standard King Room1/4

Standard King Room

216 sqft • 2 Single, 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Blackout curtains
One Bedroom Suite1/4

One Bedroom Suite

323 sqft • 1 Queen

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Blackout curtains
Two Bedroom Suite1/4

Two Bedroom Suite

431 sqft • 2 Queen

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Blackout curtains

Room Details and Photos

Room Amenities

    Have a question?

    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    7.8
    Good

    Based on 2,129 reviews

    Location

    8.8

    Cleanliness

    8.5

    Staff

    8.5

    Overall Quality

    8

    Pros +

    • very good price at $---/night, good comfortable bed nice clean room. Also love the electronic do not disturb and make up room buttons
    • Close to everything I need.
    • Great rooms, really comfy beds, quiet, good curtains which blocked out light well, nice bathroom, cleanliness, nice and cool air con, nice kitchenware, good carparking, nice staff

    Cons -

    • The surcharge on my credit card was much higher than stated on the agreement, however we had a long drive and just wanted to check in so didn't argue over it
    • The body wash dispenser in the shower was empty. TV was in another language so I was not able to view any channels. I had to phone reception from car park to remind them to open the door for me. Waitress did not understand what I was ordering so ended up with only my wife getting breakfast. She did not understand when we asked if they made coffee with Soy Milk
    • I spoke with someone in reception to lower the AC after the first night. He said he did, but the temperature remained at 24C.
    Business Traveler (602)Solo Traveler (993)Traveling as Couple (1,572)Family with Young Children (843)Family with Teens (1)Senior Traveler (49)Group Traveler (477)Total (3,649)
    10SarahPosted on: 5-19-2025

    very good price at $---/night, good comfortable bed nice clean room. Also love the electronic do not disturb and make up room buttons

    8NikolaiPosted on: 10-15-2024

    Close to everything I need.

    9LenaPosted on: 1-29-2026

    Great rooms, really comfy beds, quiet, good curtains which blocked out light well, nice bathroom, cleanliness, nice and cool air con, nice kitchenware, good carparking, nice staff

    The surcharge on my credit card was much higher than stated on the agreement, however we had a long drive and just wanted to check in so didn't argue over it

    10MikylaPosted on: 1-22-2026

    Great location, room was comfy size and the view was cool. Replied fast to my questionsCarpark easy to get in and out .

    7RobPosted on: 1-21-2026

    Perfect Location. Peace of mind leaving my car there. Room was quiet so had good sleep. Bedding was clean and bed comfy so had a great sleep. Breakfast was very affordable

    The body wash dispenser in the shower was empty. TV was in another language so I was not able to view any channels. I had to phone reception from car park to remind them to open the door for me. Waitress did not understand what I was ordering so ended up with only my wife getting breakfast. She did not understand when we asked if they made coffee with Soy Milk

    5CarlosPosted on: 1-20-2026

    Good location. Lots to eat.

    I spoke with someone in reception to lower the AC after the first night. He said he did, but the temperature remained at 24C.

    1EddiePosted on: 1-19-2026

    I did not like nothing about this property, booking . Com must refund my money for horrible treatment, I encountered with a manager name , Mr. Pram

    From time I checked in till checked out I went through horrible experiences with this property management, front counter assigned me a room was totally unsafe, room is on 2nd floor # 210 located on 3 angles of building it awkwardly design or built , it’s very small room doors opening awkwardly against wall , causing me to fell and my head was hit by door , safe was not working , following day went even smaller room room 701 , , safe was working ، no dial tone on their landline phone , no hanger, no blanket, dirty carpet, power was all over the floor , there was no house keeper , very load place , horrible food , only one female counter person ( was excellent, I forgot her name , Asian very polite, professional, helpful), and also a female waitress was very nice , polite, professional , the rest counter persons were very impolite, unprofessional, no courtesy, I don’t remember their name , however remember Mr. Pram duty manager

    7SimonPosted on: 1-19-2026

    Location proved convenient to conference activities and central to most other activities I needed.

    I couldn't find an iron in my room. I didn't have time to read the central information to find if a central resource room was evident.

    7JamesPosted on: 1-19-2026

    really good value and great location.

    there was some weird tape on the walls and i dont know if there was adequate ventilation in the bathroom, also they still use the outdated practice of photocopying your card when you check in which is a little odd.

    9Jee Y.Posted on: 1-6-2026

    Value for money, location, helpful reception staffs, clean rooms, facilities

    The corridor from the lift to the room smelled unpleasant.

    7Nikita n.Posted on: 12-7-2025

    There was a kitchen and bed was comfy

    Showers sadly

    6XanPosted on: 11-24-2025

    The VR is a great place to stay if you are engaging with anything happening on Karangahape Road, Queen Street, or the CBD generally. The room we had was spacious, with a kitchenette. Easy to get to, and the staff were helpful with unprompted suggestions.

    The glasses in the cupboard were dirty, which makes you question the cleanliness of other things in the room. Also, the bed was REALLY soft for a hotel bed. Linens appeared clean and were tidy, though. I couldn't get my wifi to stay connected.

    8MatthewPosted on: 11-16-2025

    Good value. Quiet. Great location. Clean. Flexible check in/check out.

    Bed was super soft. Personal choice though.

    9Siaw P.Posted on: 10-24-2025

    Friend staffs. After a long haul flight, the front counter staff allowed us to check in early to rest!clean unit.

    10AmeliaPosted on: 10-19-2025

    It was convenient location, great size and lovely staff

    6MarshallPosted on: 9-1-2025

    Friendly people.

    No couch or comfort in living area, no where to relax except bed!The glass wall between bedroom and bathroom is just a pain, disturbing sleep.

    10KalenPosted on: 8-29-2025

    The price was insanely good. $45 USD is just a small step above hostel prices but you get a whole apartment with a kitchen and living room / social area, and sizable separate bedroom and bathroom. I don't know if the reception/check in is 24 hours but they were there when I got in at like 11 pm. Also there's on site parking, but it costs $30 NZD or about $17 USD (it's on the side of the building underground). Area was also walking distance to some restaurants and convenience stores. The furniture and appliances one can tell are a little old, but what do you expect for the price (you can't have everything while paying super budget rates). but everything was immaculately clean. I'm a simple dude and this was probably the best bang for my buck of all the budget hotels/motels I stayed in while traveling the North Island of NZ.

    I can't even say that I disliked this one thing because it is sort of implicit in the price, but if there's anything to knock one could say the furniture / appliances looked old, but even saying this is really reaching because everything was immaculately clean and you can't get the world on a backpacker budget.

    10TrishPosted on: 8-1-2025

    Helpful reception staff

    Some deterioration in shower area needs repair and floor tiles needing more cleaning

    8janice M.Posted on: 7-31-2025

    Perfect for a single person stayAnd so central

    Walk up Queen st with luggage- catch bus next time

    6MelindaPosted on: 6-29-2025

    That I had to pay $35 for a carpark - when I had 2 apartments booked

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible toilet
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Lower bathroom sinks available

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that car parking is NZD $35 per night per car, and BOOKING REQUIRED. To reserve a space, please contact the property in advance, using the contact details found on the booking confirmation. VR Queen Street Hotel & Suites requires a NZD 250 credit card pre authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check in. Please be aware that full payment for your stay will be required before your arrival. For further information contact the property using the contact details found on the booking confirmation. Please note that there is a 3.15% charge when you pay with a credit card. Please Note: Nonrefundable rate plans will continue to be charged the full accommodations cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans. Cancelations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges. Cancelations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodations cost per room booked.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of NZD 250.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    VR Queen Street Hotel & Suites

    401 Queen Street, Auckland

    People also liked

    Currently Viewing

    VR Queen Street Hotel & Suites

    VR Queen Street Hotel & Suites

    7.82,129 Reviews4-Star Hotel

    Back To All Hotels