4 Star Hotel

Quest Auckland Serviced Apartments

363 Queen Street, Auckland, New Zealand View Map

Quest Auckland Serviced Apartments1/31
Quest Auckland Serviced Apartments photo 2
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Quest Auckland Serviced Apartments

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About

Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theater and 15 minutes’ walk from Viaduct Harbor. Auckland Airport is a 25-minute drive away. Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.

1,241 Reviews

8.4Very Good
Cleanliness
9.0
Staff
9.4
Location
9.1

What Guests Say

  • “Great location, nice size room, good patio views”
  • “Room was ok. Happy with facilities in the room - washing machine,drier”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Business Center
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

One-Bedroom Apartment1/4

One-Bedroom Apartment

506 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower
Executive Studio1/4

Executive Studio

323 sqft • 1 Queen

  • Air conditioning
  • Audible alarm
  • Baby Cot
  • Balcony
Two-Bedroom Executive Apartment1/4

Two-Bedroom Executive Apartment

862 sqft • 1 Queen or 2 Single

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower
Studio1/4

Studio

356 sqft • 2 Single, 1 Queen

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower
Two-Bedroom Apartment1/4

Two-Bedroom Apartment

862 sqft • 1 King or 2 Single

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower
Studio Apartment1/4

Studio Apartment

323 sqft • 2 Single, 1 King

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Balcony

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.4
    Very Good

    Based on 1,241 reviews

    Location

    9.1

    Cleanliness

    9

    Staff

    9.4

    Overall Quality

    8.6

    Pros +

    • Great location, nice size room, good patio views
    • Room was ok. Happy with facilities in the room - washing machine,drier
    • Amazing view of Auckland City and the Skytower from every window in the apartment. Very clean and tidy, great staff and service. Good size.

    Cons -

    • fitness center hours and location
    • The only downside was that the air conditioning was located only in the living room. The bedroom didn’t have its own A/C, so we had to sleep with the door open to stay cool. This wasn’t ideal, especially if one person wanted to rest early while another stayed up in the living room with the TV and lights on.
    • The street noise from my unit (low and facing the street) was annoying. Traffic until late and someone singing at 3:00 am was less than stellar. Book a room from x01-x05 and be on the non-street facing side, and it'll be much better.
    Business Traveler (158)Solo Traveler (218)Traveling as Couple (398)Family with Young Children (301)Family with Teens (1)Senior Traveler (22)Group Traveler (198)Total (1,935)
    10Verified guestPosted on: 3-16-2025

    Great location, nice size room, good patio views

    4Sayi V. K.Posted on: 1-26-2026

    Room was ok. Happy with facilities in the room - washing machine,drier

    fitness center hours and location

    9HenryPosted on: 1-19-2026

    Amazing view of Auckland City and the Skytower from every window in the apartment. Very clean and tidy, great staff and service. Good size.

    9LanPosted on: 1-18-2026

    Excellent location with everything close by. The underground parking was very convenient, and the complimentary access to CityGym was a great bonus. We arrived early in the morning at 7am, and the front desk kindly granted us an early check-in, which was a fantastic gesture—especially for guests arriving on overnight flights—so we didn’t have to wait until 2pm while feeling exhausted.

    The only downside was that the air conditioning was located only in the living room. The bedroom didn’t have its own A/C, so we had to sleep with the door open to stay cool. This wasn’t ideal, especially if one person wanted to rest early while another stayed up in the living room with the TV and lights on.

    10TimPosted on: 1-13-2026

    Location, staff and view

    8NeilPosted on: 12-29-2025

    Room was clean, tidy and quiet

    9StephenPosted on: 12-11-2025

    Very well appointed and the washer and dryer in the unit (with soap!) was lovely. The knives actually had an edge -- a rarity in stays with kitchens.

    The street noise from my unit (low and facing the street) was annoying. Traffic until late and someone singing at 3:00 am was less than stellar. Book a room from x01-x05 and be on the non-street facing side, and it'll be much better.

    10NataliaPosted on: 12-8-2025

    Has everything you need in your room including washer and dryer and a little kitchenette! Comfy bed!

    Close to a busy street which can get noisy and you have to book a parking spot beforehand as it can fill up.

    8DalePosted on: 11-28-2025

    Well fitted out apartment

    My husband got trapped in the lift because he went without the key card.

    9miguelPosted on: 11-5-2025

    Clean room with all the amenities and all the space we needed, location was nice with walking distance to sky tower and the harbour, plenty of restaurants and markets nearby

    there is a club across the road that can be disturbing at a weekend night if your room is facing the street, if you need to sleep early you might need some earplugs

    8IrenePosted on: 10-23-2025

    Very friendly and helpful staff.Gr8 location.Unit was well equipped and clean.

    Water tasted like filter wasn't working, even after boiling jug could taste the chlorine. Only 4 coffee capsules for 4 people for 2 nights.

    10KarynPosted on: 8-24-2025

    The property was beautiful and clean and had great fuse on the 16th floor

    There was nothing we didn’t like

    7LisaPosted on: 8-10-2025

    The receptionist was nice

    The facility is old, the bed springs loose, may need the replacement. The cleaning not really good, didn’t collect the rubbish every day, and didn’t provide the toiletries every day

    10DonnaPosted on: 7-22-2025

    Great space, amenities, and location.

    9JohnPosted on: 5-18-2025

    Lovely people in reception. I appreciated the e-mail organisation of beds.

    This is very petty but it would have been great to get more coffee pods on day 2.

    8LouisePosted on: 5-1-2025

    We liked this Quest, the rooms are spacious and have everything you need for a few days. The fridge is not behind a cupboard which is great. There’s place in the bathroom to put stuff!Super handy to some great little restaurants, AK art gallery and shopping. Our room had a good view of the park below and the city.

    Overhead cupboards in the kitchenette are a bit restrictive.

    8JennyPosted on: 4-30-2025

    Great location, the apartment style equipped with many features I enjoyed using.

    The kitchen area is too small to provide enough surface area for any cooking. The washer and dryer are in the bathroom. When using the dryer, you need to turn on the bathroom vent in order to vent out the hot moisture from the dryer. The first I used the dryer and didn’t turn on the vent, the bathroom became a sauna. Would be nice to put a note on the dryer.

    8SarahPosted on: 4-27-2025

    Great facilities for a the price, only complaint was the night time street noise but that is not unexpected considering the location

    10JenniferPosted on: 4-26-2025

    The views were lovely from west facing 12th floor. Location good, convenience store and takeaway food nearby. Car park $30 a day but we used the ferries and our feet to get around.

    I would choose closer to the waterfront as this was up a hill and tiring after a day sightseeing.

    9RupaliPosted on: 4-23-2025

    Room was spacious and tidy. Liked the TimTam biscuits provided.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Media & Technology

    • Free Internet Access

    Transportation

    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities

    Kid Friendly

    • Family Friendly

    Business facilities

    • Business Center

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 1 can stay with cot, subject to additional charges. Children of age 0 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in. Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges. Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows: 1 night stays - Serviced daily 2-4 night stays - Serviced every second day 5+ night stays - Serviced twice weekly Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days. Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival. Bathroom Refurnishments Start April 2024 .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of NZD 600.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

    Location

    Quest Auckland Serviced Apartments

    363 Queen Street, Auckland

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