About
Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theater and 15 minutes’ walk from Viaduct Harbor. Auckland Airport is a 25-minute drive away. Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.
1,241 Reviews
- Cleanliness
- 9.0
- Staff
- 9.4
- Location
- 9.1
What Guests Say
- “Great location, nice size room, good patio views”
- “Room was ok. Happy with facilities in the room - washing machine,drier”
Top Amenities
- Free Internet Access
- Fitness Center
- Accessible Rooms / Facilities
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4One-Bedroom Apartment
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Executive Studio
- Air conditioning
- Audible alarm
- Baby Cot
- Balcony
1/4Two-Bedroom Executive Apartment
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Studio
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Two-Bedroom Apartment
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Studio Apartment
- Air conditioning
- Alarm clock
- Baby Cot
- Balcony
1/41 bedroom apartment
- Air conditioning
- Audible alarm
- Baby Cot
- Balcony
1/42 Bedroom
- Additional bathroom
- Additional toilet
- Air conditioning
- Balcony
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What Guests Loved
Based on 1,241 reviews
Pros +
- Great location, nice size room, good patio views
- Room was ok. Happy with facilities in the room - washing machine,drier
- Amazing view of Auckland City and the Skytower from every window in the apartment. Very clean and tidy, great staff and service. Good size.
Cons -
- fitness center hours and location
- The only downside was that the air conditioning was located only in the living room. The bedroom didn’t have its own A/C, so we had to sleep with the door open to stay cool. This wasn’t ideal, especially if one person wanted to rest early while another stayed up in the living room with the TV and lights on.
- The street noise from my unit (low and facing the street) was annoying. Traffic until late and someone singing at 3:00 am was less than stellar. Book a room from x01-x05 and be on the non-street facing side, and it'll be much better.
Great location, nice size room, good patio views
Room was ok. Happy with facilities in the room - washing machine,drier
fitness center hours and location
Amazing view of Auckland City and the Skytower from every window in the apartment. Very clean and tidy, great staff and service. Good size.
Excellent location with everything close by. The underground parking was very convenient, and the complimentary access to CityGym was a great bonus. We arrived early in the morning at 7am, and the front desk kindly granted us an early check-in, which was a fantastic gesture—especially for guests arriving on overnight flights—so we didn’t have to wait until 2pm while feeling exhausted.
The only downside was that the air conditioning was located only in the living room. The bedroom didn’t have its own A/C, so we had to sleep with the door open to stay cool. This wasn’t ideal, especially if one person wanted to rest early while another stayed up in the living room with the TV and lights on.
Location, staff and view
Room was clean, tidy and quiet
Very well appointed and the washer and dryer in the unit (with soap!) was lovely. The knives actually had an edge -- a rarity in stays with kitchens.
The street noise from my unit (low and facing the street) was annoying. Traffic until late and someone singing at 3:00 am was less than stellar. Book a room from x01-x05 and be on the non-street facing side, and it'll be much better.
Has everything you need in your room including washer and dryer and a little kitchenette! Comfy bed!
Close to a busy street which can get noisy and you have to book a parking spot beforehand as it can fill up.
Well fitted out apartment
My husband got trapped in the lift because he went without the key card.
Clean room with all the amenities and all the space we needed, location was nice with walking distance to sky tower and the harbour, plenty of restaurants and markets nearby
there is a club across the road that can be disturbing at a weekend night if your room is facing the street, if you need to sleep early you might need some earplugs
Very friendly and helpful staff.Gr8 location.Unit was well equipped and clean.
Water tasted like filter wasn't working, even after boiling jug could taste the chlorine. Only 4 coffee capsules for 4 people for 2 nights.
The property was beautiful and clean and had great fuse on the 16th floor
There was nothing we didn’t like
The receptionist was nice
The facility is old, the bed springs loose, may need the replacement. The cleaning not really good, didn’t collect the rubbish every day, and didn’t provide the toiletries every day
Great space, amenities, and location.
Lovely people in reception. I appreciated the e-mail organisation of beds.
This is very petty but it would have been great to get more coffee pods on day 2.
We liked this Quest, the rooms are spacious and have everything you need for a few days. The fridge is not behind a cupboard which is great. There’s place in the bathroom to put stuff!Super handy to some great little restaurants, AK art gallery and shopping. Our room had a good view of the park below and the city.
Overhead cupboards in the kitchenette are a bit restrictive.
Great location, the apartment style equipped with many features I enjoyed using.
The kitchen area is too small to provide enough surface area for any cooking. The washer and dryer are in the bathroom. When using the dryer, you need to turn on the bathroom vent in order to vent out the hot moisture from the dryer. The first I used the dryer and didn’t turn on the vent, the bathroom became a sauna. Would be nice to put a note on the dryer.
Great facilities for a the price, only complaint was the night time street noise but that is not unexpected considering the location
The views were lovely from west facing 12th floor. Location good, convenience store and takeaway food nearby. Car park $30 a day but we used the ferries and our feet to get around.
I would choose closer to the waterfront as this was up a hill and tiring after a day sightseeing.
Room was spacious and tidy. Liked the TimTam biscuits provided.
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 1 can stay with cot, subject to additional charges. Children of age 0 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in. Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges. Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows: 1 night stays - Serviced daily 2-4 night stays - Serviced every second day 5+ night stays - Serviced twice weekly Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days. Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival. Bathroom Refurnishments Start April 2024 .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of NZD 600.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Location
363 Queen Street, Auckland
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