Hyatt Centric Ginza Tokyo

I love the Hyatt Centric at Ginza cause the staff is so nice, the room is so pretty and the location is so good and convenient!

Location was great

Rude staff at the concierge section named MAIWas not nice to guests

Excellent environment Ramen is good in Namaik1667

Maybe I am sensitive, when I get in room. I sense a bad smell. I don’t know what it is. No android TV

Location.

Concierge, Reception, room configuration.

Big rooms, early checking, wonderful staff

Location was perfect, room service and cleaning amazing too.

the bed was disaster, simply its not hyatt or 5 stars hotel standard. you wont understand untill you try it !

Location CleanessStaffs

Location / friendliness and helpfulness of staff / immediate attention to needs expressed

room has some little details which is not functional and user friendly. Example wash basin is outside bathroom and there is no proper lighting or place for the ladies to do their make up properly.we stayed in Hyatt Centric Melbourne and the room was very well thought out and very functional. that is why we chose Hyatt Centric when we were in Tokyo.

Location, service, great food and drinks

great location

lack of restaurants and too expensive for a basic room at about 1100 USD. Better options out there

Room layout was unique but great. Center area for sink / coffee and countertop was very functional. Design was hip and inviting.

Only negative is the bed was harder than expected. But slept fine.

Room size and layout are great and very spacious shower / bathroom. A bit confused by the who this hotel is targeting, as seems to designed and staffed for a young market but priced at a higher end.

Staff were generally very friendly but seem really young and inexperienced (especially in the bar/restaurant)

Hyatt Centric Ginza Tokyo was an amazing hotel and the staff were very friendly and helpful. The hotel room is so comfortable and the hotel location is superb , nearby the shopping areas and restaurants.

The room had a generous amount of space, and the bed provided great comfort. The property location is perfect.

The room's amenities could have been improved, for example, by including body lotion and facial tissue papers.

Location and the quietness of the hotel

The room bit small and the decoration is below the expectation

Fantastic Hotel in fantastic location, located in a quiet leafy street 100m walk to Ginza 6 Shopping Mall, Uniqlo, etc etc.Loved the free snacks at reception and the cocktails in the bar were fabulous

Location and friendly staff. Treats at the lobby children felt the warm welcome

Hope the breakfast able to change every 2 days. Been taking same breakfast too many days

Location and friendly helpful staffs

Late check in , waiting additional hours

The Hyatt Centric was in a good area. The rooms were very clean, comfortable and extremely modern. Cannot fault the staff or the location. We had a wonderful and relaxed stay

Everything was perfect for our stay.

It is so overpriced for what it is

My husband lost his wallet in the cab when we arrived at the hotel from the airport. The staff in the hotel were not helpful nor sympathetic. The service is really bad.