Shinjuku East Hotel

Very old and dated. Looked nothing like the pictures.

Price and location

Toilet bidet did not work. No security lock on the door.

Easy access great prices nice staff

Great staff that helps figure out what you need.. clean nice rooms great price and verry helpfully.

Amazing Stay in the Heart of Shinjuku! The location was perfect — just a short walk from the station, making it easy to explore Tokyo. The neighborhood was lively, with restaurants, convenience stores, and shopping options nearby.The room was clean, and surprisingly spacious for Tokyo standards. I especially appreciated the comfortable bed. The staff were incredibly kind and helpful, always ready to assist with a smile. I would definitely recommend this hotel to anyone visiting Tokyo, especially first-timers who want to be close to everything. I’d happily stay here again!

Everything perfect! The staff is really kind ab helpful! Big room and clean

The property was surprisingly clean as we had heard a lot of negative reviews but none of that was true for us.

Maybe they can work on their lift, the same has some smell always

Very spacious room with many amenities. Very good price for the area and convenient spot. The staff was always happy to help and we could find someone 24/7. The only bad thing in this hotel was that it was a little old and our room was a little dirty although we seen that the room was cleaned the carpet had stains and the walls had stains also. A little bit disgusting but could not complain. Because the room was very spacious and the price and position of the hotel were so good.

Nice and quiet Friendly staffGood locationWarm room with heat control

Very small bathroomWifi spotty at timesThe hotel said they would replace sheets and towels daily, but we had to ask a few times (which was easy to do).Is a smoking hotel, however I should mention the room did not smell

Room is big and cleaned every day and position is perfect to explore Shinjuku and Tokyo. There's a luandrymat in front of the hotel, lots of conbinis nearby and Higashi Shinjuku metro stop is at 3 minutes walk.

The building is quite old and there's not a power socket near the bed. Onestly, for this price, no complaints at all.

Poor

When I arrived at check in time the check in attendant was away and I was forced to wait more than 10 minutes for them to return so I could check in!

Booked it last minute for a one night stay. Good value for the area. The rooms are bigger as other rooms in the area and at a better rate. Staff was friendly and beds were comfortable. The hotel may be a little dated, but completely fine for a few nights. Location is great!

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I like the location of the hotel, it is very accessible to public transportation, convenience stores, pharmacies, and such plus it's cheap, the room we had is perfect for 2 pax!

Recommended! You get what you pay for here, its a little run down but perfectly acceptable, so much cheaper then alternatives in the area, in an amazing location and rooms much bigger then anywhere else we've stayed.

Great location, budget stay you get what you pay for, but clean tidy and good value for money.

Room was spacious and bed was comfortable. Location was great. Walking distance from train stations and shopping centers.

Rooms smelled of smoke at check in. We asked for room cleaning twice during our stay, both times the cleaners smoked in our room and left a stink. The hotel's excuse that all their rooms were 'smoking rooms' so we'd have to be okay with that.

Location is close to golden gai

Old and dirty

The location

It’s dirty, and it’s actually a love hotel.

location and price are impossible to beat

it's an old hotel that could use some paint and new carpet

I always choose this hotel when I'm in Tokyo for business or vacation because of his nice staff, great position, big rooms and nice bathroom! If you have suitcase it's truly recommended to have some space around you! :)