Dormy Inn Premium Shibuya-jingumae

The amenities like the onsen, ramen at night, coffee and water n the morning, and ice cream.

The price was high.

The location and helpfulness of the staff was very good.

The room was quite small.

The bath/spa was very nice for relaxing after sightseeing. The location in Shibuya was convenient to the Meiji-jinga shrine and great shopping. Lively evening street scenes a close walk away but hotel is on quiet block. Great base for exoloring.

The view from our window was of an air conditioning unit about 8 inches away, but we didn't spend time looking out a window with the city to explore.

Great location - close to Shibuyu and Harajuku Substantial and varied breakfast buffet Loved the onsen and personal producs in the onsen

Rooms for the size were well appointed, but the smallest rooms I've ever stayed in. I woyld not be comfortable in this small room for more than One night.

Onsen (Japanese bath)

Location was sooo convenient, short walk to Shibuya or Harajuku! Delicious breakfast and having the snacks and onsen available was a great plus.

Good location, clean and efficient room, friendly staff. We did not eat breakfast on site. Did not use the onsen. They do offer a 24/7 refreshment "bar" with coffee and tea.

We needed a taxi on our last day. They suggested it was better to call an Uber, which kept cancelling the pick up. When I asked the staff to help locate a taxi, they were unable to. Because of the location, taxi's do not regularly pass by this hotel. They tried to phone a taxi company, which never answered the phone. It was quite frustrating.

Location was great. Amenities for children was a nice touch. Complimentary drinks, popsicles, and pineapple treat were nice. Staff were great and very helpful too.

The beds were too firm. Cockroach in one room. Fly in another. Someone got a lot of spider bites in one of the 3 rooms.

Loved this gem! The rooms are not huge but thoughtfully equipped with everything you might need. The spa/sauna is an amazing perk and I went several times. The ice cream, probiotic drinks, nightly ramen are great perks too - pro tip, do evening onsen then get the ramen while wearing the garments provided by Dormy. It’s also a great location - very close to Shibuya and Shinjuku. And of course, very affordable.

room was too small; Difficult to move around; breakfast sub-standard. NOTE: I was aware when booking the room that is was small but did not realize fully the implications of the size until actually checking in

Overall service and cooperation of the staff'; Location

Breakfast was bountiful and delicious. Enjoyed the late night ramen and the daytime ice cream and popsicles.

Free Ramen after 8pm. Location was near great spots in city. Staff was kind to Americans.

Rooms are small.

I loved it being in between Shibuya and Shinjuku. 10 min walk to the city center of either. The breakfast was delicious and the midnight ramen was a nice touch. Most of the staff is helpful and accommodating. The cost for the room was decently priced.

I didn’t like that the onsen is not tattoo friendly and that was not advertised on booking.com. Part of the reason I booked there was that I could not see it. I went down stairs to the spa and it says on the door strictly prohibited. I guess there were some cultural differences. I didn’t like that it said it was a sound proof room when it wasn’t. You can hear the train all night and noises in the hallway.

The room/bed were comfortable albeit a bit small. Nice amenities like Onsen and breakfast and snacks.

A little far from the train station, room pretty small, not enough trash receptacles, and generally not the best value for the price we were paying.

The staff, the room, and the hotel facilities are all top notch. I've stayed here a few times and I've received a warm comforting welcome every time.

The location isn't great when you're coming in via the JR line. You'll have a 15 minute walk slightly uphill which is fine if you're fit and able. Also, the onset when compared to other Dormy Inn's I've stayed at is not as large and also not open air which is a bit of shame.

The location is great.The staff very helpful.Clean room.Very nice onsen.Free ice cream, is nice.

Tiny room.

The staff was very friendly and helpful. The room was clean and comfortable. The location was within a 15 or fewer minute walk of shopping centers, restaurants, shrines, and train stations, making it very convenient.

There weren't any outlets close to the bed in my room, but it is a very minor gripe. It was a great place to stay.

Loved my stay at Dormy Inn Shibuya - great location, fantastic amenities and really nice onsen and sauna. Rooms are fine for a solo traveler. I would definitely stay there again!

The hotel was centrally located which made it easy to see attractions. My room, while small, suited all of my needs, and the breakfast was lovely and offered many different cuisines - make sure to add this to your stay. The best thing of all was the spa - At 5 am I had the place to myself and was serene with so many amenities. I recommend this hotel highly!

It was a small room so if there were more than one person (I was by myself), it might have been cramped but I think this is a typical Japanese hotel. The complimentary noodle bowl was delicious - I only wish it was offered earlier (21:00 is late for a meal).

Location

The bed was so uncomfortable and the pillows were terrible even after asking for a second one.