3.5 Star Hotel

Tokyu Stay Aoyama Premier

Minato-Ku, Minamiaoyama 2-27-18, Tokyo, Japan View Map

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Tokyu Stay Aoyama Premier photo 2
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Tokyu Stay Aoyama Premier

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About

Featuring stylish rooms with a kitchenette and city views, Tokyu Stay Aoyama Premier is a 2-minute walk from Gaienmae Subway Station. Guest can use the free Wi-Fi at the entire property and enjoy stores/restaurants located at the building's first 2 floors. Rooms are located between the 14th and 25th floors, and guests can relax with stunning views of central Tokyo. The air-conditioned rooms feature a flat-screen satellite TV, a safety deposit box and an in-room washer/dryer. The kitchenette comes with a microwave, a small fridge and an electric kettle. Kitchenware is also provided. The Omotesando area is a 10-minute walk away. Shibuya is just 2 subway stops from Gaienmae Station, and Ginza is a direct 15-minute trip in the other direction. Please note that breakfast service has been changed to being served in your room instead of buffet style. For breakfast in the morning of your stay, you can choose between Japanese or Western food. You can heat it up in the microwave in your room and enjoy it whenever you like. *Please note that some items will be served frozen. [Provided hours] AM7:00-PM21:00 [Provided location] Hotel front floor pick-up station

810 Reviews

7.9Good
Cleanliness
8.0
Staff
8.5
Location
9.0

What Guests Say

  • “Great views. Convenient location. Clean and friendly.”
  • “Near by the Harjuku Stores.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Fitness Center
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

Premier Twin Room - Non-Smoking1/4

Premier Twin Room - Non-Smoking

302 sqft • 2 Double

  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bath or Shower
Moderate Room - Single Occupancy, Non-Smoking1/4

Moderate Room - Single Occupancy, Non-Smoking

183 sqft • 1 Double

  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bath or Shower
Residential Room - Non-Smoking1/4

Residential Room - Non-Smoking

227 sqft • 1 Double

  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bath or Shower
Moderate Room - Non-Smoking1/4

Moderate Room - Non-Smoking

183 sqft • 1 Double

  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bath or Shower
Premier Twin Room - Single Use, Non-Smoking1/4

Premier Twin Room - Single Use, Non-Smoking

302 sqft • 2 Double

  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bathrobe(s)
Residential Room for 1 Person - Non-Smoking1/4

Residential Room for 1 Person - Non-Smoking

227 sqft • 1 Double

  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
  • Blackout curtains

Room Details and Photos

Room Amenities

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    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    7.9
    Good

    Based on 810 reviews

    Location

    9

    Cleanliness

    8

    Staff

    8.5

    Overall Quality

    7.9

    Pros +

    • Great views. Convenient location. Clean and friendly.
    • Near by the Harjuku Stores.
    • The location is great for local train station. It is very walkable to major areas.

    Cons -

    • It was small. But cute.
    • The bath towel and comforter were not clean even with blood stains from previous guest.
    • Location can be a bit tricky to find at first. Bed/pillow was extremely mediocre nothing special
    Business Traveler (435)Solo Traveler (716)Traveling as Couple (189)Family with Young Children (188)Family with Teens (3)Senior Traveler (32)Group Traveler (74)Total (1,764)
    10DanielPosted on: 1-2-2023

    Great views. Convenient location. Clean and friendly.

    10Verified Hotel GuestPosted on: 11-23-2021

    Near by the Harjuku Stores.

    It was small. But cute.

    6JoePosted on: 1-27-2026

    The location is great for local train station. It is very walkable to major areas.

    The bath towel and comforter were not clean even with blood stains from previous guest.

    8BenjaminPosted on: 1-12-2026

    Great location, working AC, place was clean and staff were very nice

    Location can be a bit tricky to find at first. Bed/pillow was extremely mediocre nothing special

    10ChancePosted on: 1-10-2026

    Clean, comfortable, good size, washer and dryer in room and friendly staff

    Wish the AC could go lower

    8RostonPosted on: 12-19-2025

    great location. Very central, able to get around very easily.

    wish they still had breakfast on the 2nd floor.

    10AmberPosted on: 12-7-2025

    Great location, awesome view, very affordable, cute decorations.

    8OktayPosted on: 12-4-2025

    We have stay 4 night at "Tokyu Stay Aoyama Premier" which is well organised hotel especially, like to much about cleaness and location. Definetly, we'll stay in "Tokyu Stay Aoyama Premier" during our future visit to TOKYO. Thank you Hotel Management Again

    7Swee Y.Posted on: 12-3-2025

    Location n it has washer/dryer inside room which is very helpful. An induction stove n pot with crockery makes it great for simple meal preparation.

    Limited cleaning daily = change towels, toilet paper refill, pyjamas change, empty rubbish without making e bed or change sheets which is done once a week only. However even limited cleaning needs to b better. The cleaners empty rubbish in e toilet daily n NEVER once place it back to position. Always right in e middle of the toilet which one can stumble on to if not careful! Toiletries of mine left on sink surface. The cleaners wiped dry n my toiletries moved so near to edge like almost dropping off. Such limited cleaning is annoying frankly! Bathtub is deep n to shower, u need to climb into e bath tub. Not safe as no anti slip mat placed inside bath tub. Post shower, can easily slip!

    5DeborahPosted on: 11-26-2025

    It was convenient to have a washing machine/dryer & microwave in our room. Our view was nice but the other side overlooks the cemetry. Location was reasonably convenient.

    The room and bathroom was a bit small. It was a struggle with our large suitcases x 2. Not allowed to check in early.

    8LiezelPosted on: 11-20-2025

    Location - very near the subway and Harajuku

    I did not understand the staff. She told me that my room is being cleaned yet so I did not proceed immediately. I did not understand her

    9Jean-GuillaumePosted on: 11-6-2025

    Good location if you're into the fashion areas. Walkable from shibuya after the last train which can be useful. Room is nicely sized. Beds are comfy, so are the cushions.

    Some stuff wasn't as clean as I remember from my first trip. Coffee stains for ex.

    10IBRAHIM E.Posted on: 11-1-2025

    Very quiet and well-organized location, just a 2-minute walk from the metro. The hotel was clean, tidy, and comfortable — we definitely recommend it. Our room overlooked a cemetery and a baseball field; some guests might not like that, but we actually found it authentic and beautiful. After all, we’re more afraid of the living than the dead! :)

    Nothing really — everything met our expectations.

    9MargaretPosted on: 10-26-2025

    Location close to metro, shopping, sports, tourist attractions.

    The room is tiny but well-laid out.

    4HilaPosted on: 10-17-2025

    The price absolutely does not justify the experience — it was far too expensive for what you get.

    The room was outdated and not clean. There were stains on the carpets, walls, and bed linens. The bathroom was old and poorly maintained — the water sprayed everywhere and there was no proper ventilation. The lobby is located in the middle of the building, and since there are only two elevators leading to it, we often found ourselves waiting a long time to reach either the lobby or our room. Housekeeping is not provided daily.We requested a late check-out (and were willing to pay), but the price they offered was outrageous — they wanted to charge half a night’s rate for just two extra hours! The lobby was crowded with guests’ luggage, and there was no proper storage room available.Above all, the nightly rate was extremely high for what you get. The location is also not as great as it’s described. Overall, we wouldn’t recommend this hotel — especially considering the high price and poor value for money. There’s no gym or any other amenities in the hotel.

    7Chii H.Posted on: 10-11-2025

    The only saving grace in this hotel is the staff . An older man working the night shift was very kind and helpful to me switch rooms as soon as I realized I had been duped by the images provided by the hotel. I hope the staff gets recognition . Otherwise I would rate this hotel a 3/10.

    The hotel itself is disgusting! I've paid 1/5th of the price in other cities and found it to be cleaner.My original room had a couch with brown stains all over , the carpet had brown stains all over , the hotel is obviously on the older side and desperately needs a renovation . The tiles in the shower were cracked. There were also holes in the dry-wall that seem to have been abandoned mid-renovation? lol??Immediately I called front- desk that was being manned by one elderly man . Not all heroes wear capes!He did his best and found me a better room which was also bigger . This room was by no means perfect but it was still better than the first one. Carpets had brown stains especially by the doorway and also on the walls . I just kept my slippers on in this hotel at all times .I would avoid this hotel at all costs . It is in desperate need for a renovation . Book ahead of time and find yourself something nicer.

    8KaiPosted on: 10-11-2025

    I stayed 9 nights for business (and a little vacation). My fifth hotel in Tokyo over the past four years, so I can confidently say that it was on par with my expectations for pricing, cleanliness, comfort, location, and service. The room I chose (Residence) was well equipped, and having a small kitchenette and washer/dryer combo meant I could heat up konbini meals and run laundry regularly, which greatly reduced the amount of clothes I brought. Bringing just a couple pairs of socks, underwear, and other basics instead of a set for every day of the trip was a welcome ease on my packing.I requested a high-floor during my booking, and was given a room on the 23rd floor with sweeping southeast-facing views of Shinjuku to the north, Roppongi to the southeast (straight ahead), and Minato and Tokyo tower to the south. Below, Aoyama Cemetery, the largest cemetery in Tokyo, is spread out and a peaceful sight to behold. I found it to be a lovely place to take a walk in the morning, a silent refuge in the middle of the city.The AC blew cold and quietly, the washer/dryer was amazing and easy to use once I translated the instruction sheet (detergent also provided), and the internet speed was good. I appreciated the kitchenette and proper desk for working.The room was also dead quiet, and I had no issues with noise.Housekeeping is provided in a limited manner by putting a sign on the door. They will empty the trash and provide fresh towels. A full cleaning of the room is only done once per week, and upon check-in, you can specify which day you prefer.Drink vending machine in the lobby is handy, and free coffee is always available. A FamilyMart is also half a block away.The hotel is a 4 min walk to Gaiemmae station, and in the other direction, 9 mins to Omote-Sando station. I loved being between the two stations as I never had trouble getting around with those options. Taxi pickup/dropoff is also fairly easy as the hotel entrance is off the main street.

    The bed and pillows could have been more comfortable, and I'd rate them a 6 or 7 out of 10.No closet, only a bar with some hangers is provided. But, this is very standard for a typical business hotel in Tokyo.

    3AnnPosted on: 10-8-2025

    Great location, nice view of the city and nice to have a little kitchen area.

    The room was disgusting. It was so dirty - everything was stained - the carpet, the couch, the bed comforter. The bathroom spelled like urine (coming from the toilet). And there was no way I was going to do my hair in the bathroom - it was so small that anything I did touched the toilet, and the only place to put anything in the bathroom was a small space just above the toilet.

    6SamariaPosted on: 10-7-2025

    The staff were nice. The location is great

    The cleanliness of the room is unacceptable for the price you pay. The bathroom had cracks and black mold in the shower. I’m not sure if the bathroom was properly cleaned because I could see spills on the bathroom floor and sink. The couch had so many brown stains. Marking all over the walls. Underneath the bed had a thick layer of of dust and hair. I would not stay here again.

    10DiogoPosted on: 9-29-2025

    The location of the hotel (and view from the room) is great. Close to some attractions (including the baseball) and near some of the key train lines. The surrounding streets are very safe when walking at night. The staff are very friendly and the building itself is modern. The rooms are small but functional if you're not travelling with more than one large suitcase.

    The room is small, however still functional if you don't have multiple large suitcases.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Professional cleaning services

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    For stays of 6 nights or less, simple cleaning (towel change and garbage collestion only) is availbale upon request. For stays of 7 nights or more, in addition to simple cleaning, the room is fully cleaned once a week (including bed making and floor cleaning service). Additional room cleaning is avaiable upon request with an additional cost. Toiletries: Guests can choose their own from a selection of toiletries offered on the 13th floor lobby. Only toothbrushes are provided in the guestroom. The full amount of the reservation must be paid at check-in.

    Location

    Tokyu Stay Aoyama Premier

    Minato-Ku, Minamiaoyama 2-27-18, Tokyo

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