3 Star Hotel

Hotel New Ueno

Taito-Ku Ueno 7-2-5, Tokyo, Japan View Map

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Hotel New Ueno

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About

Experience an abundance of unparalleled facilities and features at Hotel New Ueno.Maintain seamless communication using the complimentary Wi-Fi at hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At Hotel New Ueno, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the hotel, a refrigerator, a coffee or tea maker, instant coffee and instant tea is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Hotel New Ueno, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting massage before you depart.

360 Reviews

7.9Good
Cleanliness
7.9
Staff
8.8
Location
8.8

What Guests Say

  • “The hotel is located literally right outside Ueno station (via the Asakusa exit), and it's not far from the restaurants and shops in the…”
  • “-conveniently located near Ueno train station -nice , friendly staff”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Triple - Non-Smoking1/4

Triple - Non-Smoking

162 sqft • 3 Single

  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Blackout curtains
Double Room with Small Double Bed - Non-Smoking1/4

Double Room with Small Double Bed - Non-Smoking

97 sqft • 1 Single

  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bidet
Double Room - Smoking - Single Use1/4

Double Room - Smoking - Single Use

130 sqft • 1 Double

  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bidet
Economy Twin Room - Smoking1/4

Economy Twin Room - Smoking

119 sqft • 2 Single

  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bidet
Economy Twin Room - Non-Smoking1/4

Economy Twin Room - Non-Smoking

119 sqft • 2 Single

  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bidet
Single Room - Annex - Smoking1/4

Single Room - Annex - Smoking

119 sqft • 1 Single

  • Air conditioning
  • Air purifier
  • Bath or Shower
  • Bidet

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.9
    Good

    Based on 360 reviews

    Location

    8.8

    Cleanliness

    7.9

    Staff

    8.8

    Overall Quality

    7.6

    Pros +

    • The hotel is located literally right outside Ueno station (via the Asakusa exit), and it's not far from the restaurants and shops in the area.
    • -conveniently located near Ueno train station -nice , friendly staff
    • The hotel is literally outside the station which is super convenient. They accept late check-in and they also allow luggage storage even before and after you check in and check out. The staff are friendly as well :)

    Cons -

    • It's a tiny room — which I didn't mind, because it meets my expectations of a business hotel — but guests with a lot of luggage with them may want to keep this in mind.
    • -old furniture , old beddings-moldy odors
    • The flush on our room is working but not able to flush everything in one go. You have to flush a few times.
    Business Traveler (166)Solo Traveler (398)Traveling as Couple (41)Family with Young Children (151)Family with Teens (3)Senior Traveler (8)Group Traveler (64)Total (1,548)
    8JohnPosted on: 1-23-2026

    The hotel is located literally right outside Ueno station (via the Asakusa exit), and it's not far from the restaurants and shops in the area.

    It's a tiny room — which I didn't mind, because it meets my expectations of a business hotel — but guests with a lot of luggage with them may want to keep this in mind.

    5AngelitaPosted on: 1-19-2026

    -conveniently located near Ueno train station -nice , friendly staff

    -old furniture , old beddings-moldy odors

    9KATHRYN B.Posted on: 12-1-2025

    The hotel is literally outside the station which is super convenient. They accept late check-in and they also allow luggage storage even before and after you check in and check out. The staff are friendly as well :)

    The flush on our room is working but not able to flush everything in one go. You have to flush a few times.

    4DPosted on: 10-23-2025

    The location is great. But that's about it.

    The room was super small and we could barely walk around. And no place to put luggage.

    9StephanPosted on: 8-22-2025

    Clean, new, location.

    6BoudreauxPosted on: 7-21-2025

    The proximity to the train station and the air conditioning were the best parts of this hotel.

    It was extremely small and difficult for three people. The carpet was not very clean especially in the corners and under the desk area. The price compared to other rooms in Tokyo was not a good value.

    6shaneshawaiiPosted on: 7-20-2025

    Friendly, helpful staff. Delicious breakfast.

    To be fair, it did say in the online description of the room that the bed was narrow, "47 inches wide". Unfortunately, we didn't take the hotel's warning seriously, and we booked the room for 2 people. Probably we should have known when we checked in, and there was only one pillow on our bed, and one towel and washcloth in the bathroom. For one person, the room would've been fine. The fact that they are renting that tiny room to couples, with basically only a single bed, doesn't seem like a good idea. We didn't sleep well, at all, as the bed was just too small for us. Next time, we'll be more careful when booking rooms.

    7DavidPosted on: 5-19-2025

    The traditional Japanese breakfast was healthy and excellent.

    Rooms are a bit small but that's not unusual for Tokyo budget lodging

    8StevenPosted on: 5-12-2025

    Standard Japanese businessman hotel. Hotel was conveniently located just outside of the station and within walking distance. Room was acceptable for 2 people without children although slightly small. Reasonable value for the money. Location selected for shopping convenience, food options, and access to Keisei Skyliner.

    Only Japanese style breakfast items offered.

    2NagaiPosted on: 5-7-2025

    Location was perfect.

    The room was filthy. I am not high maintenance, as long as the room is clean, I’m happy. This room was the dirtiest, smelliest room i have ever experienced. Mold growing on the AC unit.

    3YEUK Y.Posted on: 4-22-2025

    The location is good. Staff is nice

    It’s old and small.

    3YEUK Y.Posted on: 4-22-2025

    The staff was nice. The location is good

    It’s much smaller than the description photo. Can hardly open the large luggage in a room. The facilities are quite old.

    8LaszloPosted on: 4-2-2025

    We arrived in Tokyo late, but had a super early departure to the Snow, so something close to Ueno station was perfect. And this is close. Great rooms either way all the amenities. Perfect to have explore the area for if you are catching the Shinkansen. Ueno is easier to navigate than the main station.

    9LukePosted on: 3-22-2025

    This hotel is well located and the staff are very professional.

    The price is too high for the nature of this hotel.

    8SabrinaPosted on: 3-18-2025

    I loved the tatami room! The room was spacious and the staff was very friendly. It was nice to have tea in the room and the location was the best! Right next to the train station and walking distance to a ton of restaurants. The location was the best thing about this property.

    It can get a little loud because it’s in a busy area but not that bad.

    8KwokPosted on: 3-9-2025

    Location is right next to Ueno station Asakusa exit 9. Very convenient

    I had a room on the back side of the building and the window was not greatly soundproof so there was a lot of noise in the evening. It was weekend though so it was busier than normal. Even though i slept like a puppy

    7StephenPosted on: 3-1-2025

    Close to station

    Restrictive curfew time.Small bed

    7AndrewPosted on: 2-19-2025

    Very friendly staff. Good clean room although a bit on the small side but functional. Close to the train station and restaurants. Value for money.

    was a bit tight for 3 (western sized) people but expected that.

    8JadePosted on: 2-13-2025

    Very convenient location, less than 5min walk from the station Friendly staff

    Old room Poor sound proofing

    8WaynePosted on: 2-6-2025

    Convenient to Ueno station Good overnight stayStaff were helpful and friendlyRoom was cleanGood value for money

    Room was small, but that's Tokyo

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Breakfast hours: 7:00 AM – 9:00 AM (last entry at 8:30 AM)br br/ Children 6 years and over are considered as adults. br/ Children under 6 years old stay for free if using existing bedding. br/ One child is allowed per existing bed. br/ We do not offer special meals based on religious dietary restrictions, including halal. br/ Please be informed that exterior wall repair work on the New Building will be carried out on the dates below.brThe hotel will remain open as usual during the construction period; however, the protective sheeting may affect the view and surroundings. In addition, scaffolding will be installed outside the windows, and construction workers may pass near the windows.While every effort will be made to ensure guests' safety, some noise may occur during the work. We sincerely apologize for any inconvenience caused and appreciate your kind understanding and cooperation.Construction Period: From 11 May 2026 for approximately 2 monthsWeekdays onlyWorking Hours: 9:00 AM – 5:00 PMWork Details: Exterior wall repair work on the New Buildingbr

    Location

    Hotel New Ueno

    Taito-Ku Ueno 7-2-5, Tokyo

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