Hotel Coco Grand Kitasenju

Food was fresh and tasty with a lot of variety. Staff was very friendly and helpful.

There was no closet, but I adjusted and enjoyed my stay.

It is a nice, clean hotel at the great location. Excellent breakfast had both Japanese and Western options. The staff is very polite and helpful. Good selection of complimentary travel supplies is provided.

While clean the hotel feels a bit outdated and in need of some renovation.

Located very close to Kitasenju Station and with the numerous train lines transiting through station, very easy to travel anywhere. Lots of dining options within walking distance. Hotel itself was quiet; never heard any noise in hallways or outside. Beds were extremely comfortable. Breakfast and the complimentary happy hour were exceptional. Room was small but clean and comfortable, as to be expected in Japanese hotels. Public bath was great as well. Would definitely consider staying there again and will recommend to anyone planning a trip to Tokyo.

No complaints

I like staff behaviour and helpfull, spa service, breakfast, massage armchair and amenities.We had an amazing stay. Tanks

Excellent location. Convenient to food, shopping, and the metro.

Room was very small

Massage chair in the room, all personal hygiene items, public bath and rock sauna. Very close to Kitasenju station.

The lamp was a bit dusty and there could be a room safe.

Room was very clean, excellent shower and of course - bidet! Staff was very friendly and accomodating, breakfast very good too. Very close to Kita-Senju metro station - 5 minutes walk. Fun neigborhood with plenty places to eat. Overall - we were very pleased with this hotel.

The room was tiny but then it's probably very common in Tokyo? And kind of far away from all the attractions. However, if you get a metro card, navigating the city is pretty easy.

Typical Japanese small room, exceptionally clean and quiet. The hotel staff is EXCELLENT, as they really go above and beyond. Nice room layout, with AC and humidifier. Bathroom was nice as well. The one thing that is very different from most Japanese hotels is the in-room massage chair. Although the massage chair was nice, and not too difficult to operate, it is very small, and as such, it doesn't fit larger westerners very well. I also really liked the reasonably priced breakfast buffet (1200 yen), which had both Japanese and western breakfast options. There was also a very nice selection of drinks, including coffee, specialty coffee drinks, tea, and juice. They also have soda on tap available 24/7.

The AC was very confusing to operate. The AC controls are in Japanese, but typically I'm able to get things operating easily enough with Google Translate. For some reason these controls were very finicky, such that I had to ask for assistance from hotel staff to get the AC to turn on the first time. The staff was excellent, opened a window to help cool the room down quickly, and was able to get the AC running (once it got up and running the first time, it was very easy to operate from that point forward).

Highly recommend - Great location nearby train station and mall Staff was very nice - Very clean and comfy room Excellent breakfast and complimentary drinks after 5:00 pm

NA

I enjoyed a pleasant stay in this hotel. The location is convenient. The staff are friendly and helpful. The atmosphere is calm and relaxed. The hot bath is welcome. The various cosmetics and accessories are appreciated, as are the free gratis deserts from the nearby bakery, tea, coffee and drinks. The choice of tv programmes is limited. It would be nice if the hot bath remained open beyond 12 midnight to 1.00 or 2.00am. The room size for a standard single room is adequate, with a comfortable double bed. Overall, a good hotel to stay in.

The staff were incredibly friendly and welcoming, always ready to assist with any requests. The room was spotless and surprisingly spacious, especially considering Japan’s typical hotel room sizes. It was well-equipped and very comfortable.The location was another highlight—just a 5-minute walk to the train station, making it super convenient for getting around. At the same time, it’s not in a heavily crowded area like some prime districts, which made for a more relaxing and enjoyable stay.One of the best features was the onsen and sauna. The facilities were clean, well-maintained, and a perfect way to unwind after a day of exploring.Overall, this hotel offers great value, comfort, and convenience. Highly recommended for anyone looking for a peaceful yet accessible place to stay!

Nil

Disappointing

Our room smelled of cigarettes and there was no way to ventilate as we had requested for check in at 9-10 pm. It was too cold to open the windows and too stuffy to have a good sleep. We had to make do with spraying freshener which only proved to be temporary relief.

Second time staying at this hotel , absolutely LOVE the location . Minutes away from train station , tons of food nearby along with shops , lively at night without being noisy . There’s a lovely bakery at the bottom of the hotel .

Slight smell when we first walked into our room . Nothing too bad . Could definitely tell it came from the bathroom . The only complaint would be that it takes taxis/ubers quite a while to get to this location because of the amount of foot traffic in the area. So make sure to plan for rides a good while in advance.

Love the public bath (especially outdoor bath)The Happy Hour is nice and a chance to meet other guestsMany nearby eating optionsEasy to travel North to Saitama and even Chiba (Tsukubasan).

Quieter than Asakusa but that is not necessarily bad.

Onsen and cake selection

Perfectly placed for station

I was so impressed by the cleaning staff! The room was really clean, and the bathroom was immaculate. They were friendly too. :) There were free amenities in the lobby, even face lotion, which a lot of hotels don't offer. The free drinks and desserts in the evening were so nice! It was my first time staying in Kitasenju, and I would definitely come back. It was a lively neighbourhood, and we really enjoyed our stay.

I think smart TVs would be a great improvement, or even just having a streaming device like Chromecast.

We loved this hotel in Kitasenju. The little shopping street was so cute and had a really good coffee shop, which is something we found special. We needed to go to Chiba very early in the morning, so this location was super convenient for us. The bath was an added bonus! I got to have a bath while using the laundry machine in the women's onsen area. That was convenient!

Everything. Staff very friendly and helpful, breakfast excellent, room clean and spacious, good location—near train station. Street fronting hotel has many mom/pop shops

Nothing to dislike

The room was cleaned and the staffs were helpful. The location is perfect.

Very clean, super nice staff that spoke English and we liked the lobby with some nice refreshments, unfortunately we had no time to try out the sauna. We booked as a base to go to Tobu nikko