FLEXSTAY INN Shinurayasu

Cancellation policy is different for each rate plans. Please check rate plan details. br/ The property will contact guests directly in order to give instructions regarding check-in. br/ The property’s gate is open until 11:59 PM. br/ [About receiving a courier service] brThe following information needs to be checked when sending a package to the hotel.brbrIf the name of the person who made the reservation and the name of the person who ordered the parcel do not match, the parcel cannot be received.brPlease write the name of the person making the reservation and the name of the person whose baggage is to be delivered in the "Name of person making the reservation" field or in the remarks column.brPlease be sure to include information that identifies you, such as [check-in date] and [name of person who made the reservation].brIf you send your reservation in the name of your companion, the front desk will not be able to identify which guest made the reservation.brbrPlease specify your luggage to be delivered to the hotel on the day of check-in.brbrPlease specify your luggage to arrive at the hotel on the day of check-in.brWe cannot accept frozen or refrigerated packages. We will not be responsible for any damage to your order as it will be stored at room temperature. br/ [Shuttle bus service]brYou can use the shuttle service between Tokyo Disney Resort to the hotel.brPlease contact the hotel for details such as timetables and platform. br/ To follow the Invoice System, one receipt will be issued for each payment or transaction. Receipts that split the room fee for one night or for only part of the total amount cannot be issued.