SALON Shibuya

Everything was smooth and ok, not luxury but clean enough

There were loud drunken people outside 3-4AM

good size for a family of four. that is the max people for this property as there are only 4 beds.

lots of rules and fines if make noise or break one of the rules. towel fixtures are really not usable since the metal bars are barely held in place by plastic screw extenders. the fixtures are not bolted to wooden studs.

It was such a nice area, near by without all the crowd of shibuya you will find very fun bars and cheap and delicious restaurants

It’s private area, all you need is near by, very spacious

location was very good, not far from the nightlife and small spots. pretty easy to find. Ample space for opening up our suitcases and lounging around. Owner gave us the room we asked for so I really appreciate that. AC worked well

the mattresses were very soft and springy. The larger mattress was dipped in the middle so my wife slept on the smaller bed. could have had an iron. the tub was slow draining. not "soundproof", fairly noisy night and day. more toilet paper available would be good.

The location is great, real close to all the shopping’s in Shibuya. The room is relatively small but that’s expected in Tokyo, and having a washing machine in the unit is a plus.

Some kitchen towels would be great. We tried the vacuum but couldn’t get it to work. The little bar next door can be noisy till 11pm or so.

Location ok in the district, close to Shibuya crossing, plenty of restaurants nearby.

The communication with the staff was in a tone which was more aggressive than friendly, always pointing out fines for whatever house rules you may or may not break, especially the "do not make a noise " one. What he is not mentioning are the 2 bars from the ground floor that keep the "atmosphere late" in the night. But maibe I missed the point and we were not supposed to disturb the bar guests:-).

Good area.

Absolutely no Wi-Fi. It did not work at all. Reached out to customer service, and was told this was normal and they placed the blame on us.

Great location, easy access. Great to have more space than a usual hotel room. Also convenient having a washing machine. Very comfortable beds and even thing was clean.

Wifi was a bit on/off. Toilet was noisey.

Great location, and amazing space. The price was a little high, though, and the process to enter the building and use the elevator, while not difficult, was a little unusual.

The location is good, 5 minutes walking distance you get Aeon store and convenient stores, 10-15 minutes walk to Parco. Easy access with lift convenient for family with elderly people and kids.

No enough space for suitcase? it located inside residential area with small road that van cannot go in we need to push and take 5 luggage to check in and check out.

Almost everything.

The smell in the bathroom and toilet. It seems like the smell comes up from the water pipes and the room has a bad oder.

A quick 5 minute walk from some of the best shopping in Shibuya! The area felt safe and the building was easy to access. We were exceptionally pleased by the bar below us for their customer service and advice when touring the city!

Unfortunately the Wifi was very limited and despite trying to reset the router we mainly had to rely on 5G data.

Good location and good size.

The place was unclean (they had only changed the bedsheets and taken trash out). We let them know once we had checked in, there was mess in the fridge, sticky substance on floor, food crumbs and other rubbish in carpet/sofa. Brown marks/stains on walls and in bathroom. They sent staff to clean again between 6:40pm-8:45pm very frustrating as after a long day we just wanted to relax in the accomodation. Even after they sent staff the place was still dirty especially fridge (all he did was vacuum/clean floor), very disappointing. Staff spoke to us but as it was 9pm and we were tired we sent him away.

The location was fantastic! So close to the trendy area, Kamiyama area. There are a lot of restaurants, cafes and bars in the area and so close to the Shibuya shopping area.

Even though the room was tidy, the cleanliness of the room wasn't that good considering the cleaning fee.

We had an excellent stay at Salon Hotel! The property was impeccably clean, which made it all the more comfortable and inviting. The amenities were fantastic and well-maintained, providing everything we needed during our visit.The hotel's location is incredibly convenient, with easy access to nearby attractions and transportation options. What really stood out, though, was the staff – they were warm, professional, and went above and beyond to make our stay enjoyable.A special mention goes to their willingness to store our luggage during a gap between our stays. This thoughtful gesture made a world of difference and showcased their commitment to exceptional customer service.I highly recommend Salon Hotel and will definitely stay here again!

Our stay at Salon Hotel was overall enjoyable, with clean facilities, a great location, and friendly staff who went out of their way to store our luggage during a gap in our stay. These thoughtful touches made a positive impression.However, we did feel that some of the house rules were communicated in a way that felt overly strict, with a focus on potential extra charges. While we understand the importance of setting expectations, the tone could have been more welcoming.Despite this, the hotel offers a lot of positives, and with a bit more emphasis on guest comfort in their communication, it would make for an even better experience.

It felt like home. I especially love the spacious shower which is quite rare in Tokyo.

The pocket wifi cable was not working. I had to use my own charger for to make it work.

Big room for a decent price.

The room was not cleaned at all, there was dust and long hairs everywhere. The internet/wifi was immensely slow, the owner messaged us that we used the wifi to much and it was slowed down, this is impossible since we didn’t us it at all and everything we tried did not load. The owner “could not do anything about it”Everywhere you walk their you get notes saying you get fined if you “use the bed to much” or make any noice at night.

Bad

Very disappointing- facilities are dirty, the room is also dusty and everything is unclean.

It was small, but fine for the 3 of us. It had everything we needed and was very clean. It was a bit far from the train station, but at least it wasn’t in an area that was full of people all the time. There was a very good coffee shop right in the front of the building. There was also a 7-11 right across the street which was great for getting snacks and drinks.

There were pretty strict rules that were a bit difficult to adhere to. We would be fined if we ate on the futon. I think that meant the bed. Since the room was so small, we had to put our luggage on the chairs, so there weren’t many places where we could eat our snacks, other than the floor. But I do understand that the rules are strict in order to keep the place clean and tidy. We also couldn’t roll our rolling luggage into the room. We had to carry them in.

Space, cleanliness, ease of check out

Check in was complicated