Xinlor House - Phuket Old Town

The staff was really friendly. The hotel was quiet and the street was really cute.

Our room was a little dirty. The shower curtain had blood on it, and the decor pillows were very stained.

The hotel is impeccably clean, and the staff are wonderfully friendly, making every guest feel welcome. Nights are pleasantly quiet, offering the perfect environment for rest and relaxation. The facilities are thoughtful and convenient, including a compact refrigerator and two televisions—one in the living room and another in the bedroom. A Bluetooth speaker is also provided, allowing you to enjoy your favorite music directly from your phone. Even the hairdryer stands out for its impressive power. What I particularly love is the inclusion of a magazine that shares the fascinating history of Phuket’s architectural heritage, such as the Ang Mor Lau style. Reading it instantly connected me to my roots in Penang, my hometown in Malaysia, which is itself a treasure trove of historical charm.

Nil

In phuket main road. Super convenient for strolling in town. Road side parking available.

Charming boutique hotel, beautifully decorated and designed! I loved the hallways and common areas. The room itself was an odd design with the sink in the room and the toilet and shower separate. It had some nice touches for a small property: robes, vanity kits, and nice soaps.

So many stairs! Our room was on the 3rd floor, but the staff helped us with luggage in and out. The view from our room was of an abandoned lot and a bunch of shacks; not exactly great to look at.

This is the second time I've stayed at this hotel and I wasn't disappointed. The value for money was better than I expected. I highly recommend it. Everything was impeccably organized and clean.

This isn't a criticism, but they should bring back the breakfast service. The last time I was there, there was an incredibly kind lady who prepared an excellent breakfast for us. We missed that typical Thai hospitality.

One of the best days I had in Thailand the place was super triangle. It was a great location. The staff was friendly. It was extremely close to the Knight markets coffee shops. It had a great Matcha place right in the building. The place is laid out beautifully with nice gardens I highly recommend anybody staying in old Phuket to check this place out.

Very good location. Very friendly staff. Clean, nice atmosphere and interior design.

Despite several empty rooms also in our category they didn’t want to offer a late checkout (in the evening) even with paying half the price of a full night.Sound isolation was not that great. You could hear the street quite a lot, on Saturday evening there was loud music till 0:00 on the street… also quite loud noses from the room upstairs.No proper separation between shower and bathroom, easily leading to flooding of the bathroom if one is not super careful.

Very quiet and lovely place just off the main old town lanes which have all the shopping and cafes. The staff was very helpful and although the entire hotel starts off on the first floor and all of it is accessible only by stairs they helped carry our bags up.

If you cannot manage stairs this is not for you!

location was excellent, staff was very friendly and helpful.

lack of dishes, like plates and bowls, please supply next time

The location, the room, the decor.

No breakfast included . Not even any coffee in the room which is usually a bare minimum.

Clean and comfortable room. Wonderful neighborhood with great food, coffee and shops nearby. Friendly staff. Would definitely come back.

Room required card in the room to activate A/C, so it was warm and took a few minutes to cool down every time we returned to the room.

Xinlor House is like a DIAMOND on the crown that is Old Phuket Town. It's right at the edge of old Phuket Town so 10/10 for location. The hotel is really great and bang on value for money. They are very flexible with check -in and even offered me an early check-in as I landed at the hotel early morning. The staff were extremely friendly and their best to provide quality service.

I didn't see any elevators, I personally did not mind as I usually take stairs but in case you are traveling with heavy luggage, please be mindful.

Both my partner and I loved the hotel. It was very comfortable and clean. The location is very convenient and there is a top notch match place on the ground floor of the hotel. Overall very good value for the money.

Room was clean and quiet, a/c worked well. Looked nice.

Room was very small. Some bad design decisions, esp in bathroom. Very trendy-looking but functionality seemed secondary. Don't really need to see car parts all over the lobby and halls. Desk person was pleasant but not helpful for basic questions.

Great location, stopped for a couple of nights before heading to the islands. Our flight was delayed getting in and the hotel kept in contact and staff were there when we arrived. Hotel is quaint with lots of unusual decorations, room was lovely with robes and slippers. Would recommend and would go again if passing through.

Lovely decor.

Terrible beds. The mattress was rock hard with zero body support. Very uncomfortable to try snd sleep on.The air con settings are limited so the room is a freezer at lowest setting.

Excellent location, extremely clean, great service!

check in process was very good, staff were friendly

the hotel was recently painted and there was painting in the hall at 9 am - we had to change room because of the bad smell of new paint

- The property design philosophy was incredible.- near phuket most colorful street.- near sunday market.- very comfortable bed.- clean and neat.- bathtub on roof experience was unique.- master room heat isolation was good.- the fan next to bed was the smartest idea ever especially in thailand.- perfect for short stay without kids.

- mosquitoes were there throughout the stay.- no elevator. So it's not suitable for families with kids.- the staff were nice and helpful, but until the last minutes they weren't ready to help.- extremely low pressure toilet bidet water. The AC in the livingroom of the suite was useless. - The soap refill bottles in the rest room were made of glass which very weird in hotels because might fall and break into invisible small pieces and that's an dangerous safety hazard. I broke one of the bottles and my wife suffered from invisible glasses wounded her foot even after cleaning. ( THE REFILL BOTTLES MUST BE PLASTIC MADE) - the property doesn't provide a baby portable bed.

Located in Old Town Phuket and right near the Sunday Night Markets (but off another road so thankfully not right on the route/street).Bed was comfortable and room was very clean. Staff was polite, efficient and helpful.

Clean and well appointed noting that the properties around the building are not in as good if repair. My room was at the far back of the hotel and will it had a lovely balcony with three arches it looked out onto a dirt patch with dilapadated buildings.