Anantara Vacation Club Mai Khao Phuket

Anantara Mai Khao Vacation Club offers a truly wonderful vacation experience. The rooms are spacious, beautifully designed, and equipped with every modern amenity, including a washing machine and dryer for added convenience. The property is excellently maintained with lush surroundings and a calm ambiance. Hospitality from the staff is exceptional, ensuring comfort throughout the stay. Guests can enjoy a variety of indoor and outdoor activities, while the kids club keeps children happily engaged. Breakfast options are diverse and delicious.

Only minor wear and tear noticed in a few areas of the room, otherwise the property and overall experience were excellent.

the proximity to the airport. spacious rooms. obstacle course in the pool. cotton candy/activities in and near the pool area.

no view from room and the place felt more closed. No nearby restaurants. malls, major supermarkets.

Kids club

The bathroom had a horrible smell, it smelt like sewage was coming up through the pipes. The shower had no door and water was getting out all over the place. It was low season and it seemed like they were short staffed, it took them awhile to clean up trash. Public restroom had feces all over the toilet, had no paper towels for awhile. The staff was often times very slow (cleaning, house keeping, buggy pick up) was all very slow - I can’t imagine staying here when it’s busy season. Beach was full of trash.

Close to beaches, families restaurants around beaches, supermarkets and turtle village.

One hour drive to the city but it’s nice view.

The villa was great and the property was very clean and well maintained. Also, the breakfast staffs were professional.

Overall the experience didn’t felt like 5 star specially due to the inconsistent service. To start with, the check in was slow. The dinner at poolside restaurant was very unorganized, we had to remind several times for our order including water and utensils, which made the experience unpleasant. During our stay of 6 nights, the housekeeping was done at 5 different times anywhere between 11 am to 4 pm. As we were with small kids, it was not convenient to manage with their schedule. The buggy service was also slow. It felt like the hotel was under staffed and not trained enough. Furthermore, the pool is not that great and kids club is small and needs refurbishing. Also, there are 2 Anantaras in the same location - Anantara Mai Khao villas and Anantara vacation club and it is very confusing which facilities are shared and which are not. We could eat at restaurants and put it at our room and use the shuttle service but couldn’t use the pool or the beach.

Wonderful staff! Great resort for families, although pool can be very crowded at times.

recently stayed at this hotel and booked a two-bedroom villa, which was absolutely amazing. The accommodation itself and the facilities were incredibly kid-friendly, making for a pleasant family stay. The staff was helpful and eager to assist, which added to our positive experience.

However, our breakfast experience was less than ideal. Despite having paid for breakfast when booking our room, we found the restaurant atmosphere quite unpleasant due to a persistent bad smell. Additionally, the breakfast offerings were not what we expected, with about 70% of the menu consisting of items not typically considered breakfast fare, such as crab curry. Furthermore, there were extra charges for the kids’ activities, which we thought could have been included in the stay.

Exceptional family holidays. Great rooms. We had 2 bed villa with pool, so kids loved it. Excellent main pool too with movies on some nights. Breakfast selection was huge and variable on 5 days that we were thereDislike: 1 hour away from Phuket town.

Anantara was the best out if three hotels we stayed in Phuket this winter (Twinpalms Montazure, Sala Phuket). We booked One Bedroom Villa with pool which has been upgraded to Two Bedroom Villa with pool. Villa was amazing, two nice bedrooms with two bathrooms and very comfortable kitchen with everything there (including washing and drying machines). Gifts for kids was a great surprise ?Pool in the villa was perfect, good size and warm water. Really enjoyed chilling there. Also it was arranged properly, with almost no risk that kids can fall down into the pool.Service deserves special praise: all the care and support were done very fast by WhatsApp, buggy service has been provided going to the beach or to the Turtle Village, and you can even request it going back to the hotel. Everyone was smiling and caring about the guests.Kids club and kids pool were also on a good level. Breakfasts were also great, despite we had to wait for our table. Seven-Eleven shop and pharmacy was just in the same building which is super nice!

Great place for family. Pool, kids club, activities.

There is not much to do outside the hotel. There are some restaurants, so you don’t have to eat at the hotel everyday. Although hotel provides some free shuttles to Phuket town and Patong Beach. You probably will stuck in traffic for half of the day for a return trip. So not an ideal place to explore Phuket. A great resort to relax though.

Had potential for a great stay, but poor staff ruined it. Nice pool and facilities, but only limited accessible. great cart service around the clock.

Majority of staff did not speak / understand english sufficiently. Strict rules that was not clearly stated when booking, such as who could use gaming room, kids room etc. You had to leave your child with untrained (poor english speaking) staff without option to enjoy facilities together with your children.

Two bedrooms suit is very big, clean and tidy. Staff are superb and polite,The hotel facilities and restaurants are amazing.Kids Club is stunning, and kids love it

Location, in general, is far from everything.Not a Beach front property, you will need to ask the hotel for free buggy service. Also, the beach preserved for the hotel is not charming, and beach chairs and umbrellas are behind the trees and far a bit from the beach

Staffs are friendly, Rooms are spacious.

A lot of flies.

Staff in the restaurant was very helpful during breakfast. Helped us with making food which suits out dietary requirements. Kids pool and kids club also good. Good for family with kids.

The concierge service wasn't helpful. Since the hotel is located away from Patong it's important to have a good concierge to guide guests on activities. At the anantara club they were only focused on recommending activities which they have a affiliation with. Not a great location and a pathetic beach.

We were upgraded to a pool villa. Our stay was amazing. Clean, amazing staff, great breakfast and facilities. Gym and kids club excellent as well.

Stay was great. The area is pretty quiet so not much around but you most of what u need at hotel.

nothing but the staff

every thing from the villa to the breakfast to the facilities. it is overrated hotel and the pictures you see are absolutely not realistic

The kids facilities

The location is to far from everything. But it’s good to spend 2-3 days only in the resort. Nothing close to you to do.

Friendly staff, excellent facilities, and good breakfast

- Villa with pool was amazing, spacious and private.- Breakfast.- Kids activities all day long.- 7/11 Footsteps away.

- 1 Day during my stay the cleaner had forgotten to vacuum the living room and dust the table.- Not being aware of a $400 deposit required at check in.- Each meal cost at least $20 and no kids menu.- The kids play area needed more professional nanny’s on duty, or maybe split the soft play for toddlers from the children area; I had my 1 year old toddler playing while my 5 year old daughter was around up and down the slide with other kids worries they’d bump into each other at one stage.

The room space

Not beach front,you can go to the beach but you can’t swim, photos in the app showed it like haven but it’s average , my expectations was very high