The Palms Residence

The room was really big and spacious. I got a living room, bedroom, kitchen and a bathroom with shower (Kitchen didn't have the basic utilities though). You could order food or drinks directly from the reception, which is good for first-time travelers who are jetlagged and/or don't know there way around yet.

Besides from the location being far away from the beaches (which didn't irritate me as I knew where the location is and I have a thai driver's license so I can driver around) There was one incident where my wife's hair henna got stuck on a towel (Not a dye and so it can be washed easily) and he wanted to show me that, but he called me into the reception and opened the towel to show us infront of everyone, which felt like a principal scolding a student lol. I mean I can buy that towel and all the towels they have in the hotel and throw them in the garbage if I want to just for fun. I am not like 'other' tourists who bargain and haggle for money. I'll happily pay for our comfort and pay double even for something we broke or did. But this incident just felt weird as it was public and felt like he wants some 'money money' from us.

It was perfect it is centered in the middle of the island so easy to get to everywhere the ac was brilliant and they clean the room everyday the view was amazing

Not much parking

Clean swiming pool. Big room with refrigerator.

Noise from highway.

Super clean and comfortable bed

No staff around. There was a number to call only. Pictures are not realistic. The swimming pool is smaller and on top of the building

The staff were really polite and respectful. No ego.They were very helpful all the time. Roof pool was very nice and refreshing. It needed a few tiles refitted but other than that, clean and very nice.Service was great. Laundry service was prompt. Done by Managers wife. Very hard worker. Manager was excellent. Would most definately go back there.

The only thing I could say is that the location was quite a way from the beaches which were on the other side of the phuket (30 minute taxi ride, 280 Baht) mind you it was still nice to be out of the hustle and bustle of Patong.

hotel well located in kathu. spacious room, same for the bathroom. No breakfast service. as usual nothing to complain about the reception. laundry service of the hotel tested. i didn't like: customers who don't respect other customers, room doors open and we chat in the hallway. i also didn't like these same customers who slam the room doors several times during the night. i had trouble closing the bay windows. our room overlooked the coca cola company, a little noise because they work at night. the extraction does not work in room 305 = unpleasant smell. the air conditioning works very well. wifi generally OK. very interesting price, i will come back provided that there is soundproofing (door frame joints in the room). moldy bathroom tile joints. cleaning done every day

Very nice staff. Although there is no possibility of breakfast in the accommodation, you can find very nice caffee not so far away from there.

Older hotel, the photos on Booking are maybe from 15years ago. There was a mold in the bathroom. We stayed for 3 nights but I reccommend to stay just 1 night if you have to. It is quite expensive for such a quality of the room. It is directly next to the very busy road but luckily you do not here anything in your room. There is nothing interesting in surrounded area, so you need to have a motorbike or car.

Location nice and central for our requirements. Hotel good value and nice and comfy. Staff team were excellent very helpful , thoughtful and polite. The manager was really lovely, made sure we had all our requirements he was very helpful and friendly and made sure we had the most comfortable stay.

Hotel fitted our requirements.

Only just arrived didn’t come 18 th they swapped for me easy and got room ready by 10 excellent service nice freindly family and very clean tidy great value

Small pool but still nice views

Great value for money and super clean! Easy to check in and out. Location is near to things by scooter or taxi and a few small restaurants nearby walking.

The pool doesn’t look as nice as the photos but still nice to have a pool.

big comfy bed and an easy place for bolts to get you from. Drinks fridge on site was well used by us ? A good stay overall

it is a bit more run down than in the photos, particularly the pool.

Hotel was quiet and well run.

Location was not to my taste. Huge 6 lane road out front and not really a holiday location. Pool is tiny.

The staff were friendly.

Things needed repair, looked abit rundown and smelled of mold but after a few days of stay it was ok

The location was very good, away from the chaos of town, restaurants and malls nearby

I recently stayed at The Palms Residence - SHA Extra Plus and would like to share my thoughts on the experience. Before arriving at The Palms, I spent some time at the NH Boat Lagoon Phuket Resort, which offered much more convenient access to local facilities and attractions. Unfortunately, The Palms Residence is situated farther from many amenities, leading to increased transportation costs. This distance limited my ability to explore additional tour activities, which I found a bit disappointing.A highlight of my stay was a nearby block containing several restaurants. My favorite was a charming Japanese eatery called Nozomi, where the food was excellent, and I thoroughly enjoyed every meal. I also visited Restaurant & Brewery BEERFEST for a change of scenery; it was a fantastic spot for socializing and having coffee, especially since the Japanese restaurant does not serve coffee. The two amazing waitresses, Fairy and Cha, were incredibly helpful despite their limited English skills. They did a great job suggesting food options at Nozomi.I also had the opportunity to take a small tour of the brewery, where they showed me their beer production room, which was quite interesting. Everyone was very friendly throughout my visit.Overall, while The Palms Residence has some drawbacks, such as its distance from attractions, it can still be a viable option for budget-conscious travelers who appreciate simplicity and have access to nice dining options nearby. Just be prepared for additional transportation costs if you plan on engaging in multiple outings during your stay.

In terms of accommodation, I felt it was worth the price. However, it's important to note that it is somewhat basic and not as impressive as depicted in the photos. If you're a young traveler looking for a budget-friendly option for a longer stay, this place might suit your needs. The atmosphere is casual and laid-back, primarily catering to those seeking practical and simple lodging.

Building supplies n corridors dirty mattress in hall way Next to duel carriageway not good at all

Building work view onto Coke yard for drivers noisy cancelled second night

Very clean, comfortable stay, good location

Laundry service is extremely expensive

The rooms were spacious and beds were comfy.

The pool area didn’t have any shade, as it’s too floor you couldn’t stay up there longer than 5mins. Also only 4 plastic chairs to sit on, no loungers. The hotel is off the main duel carriageway so there isn’t much nearby.

Very dirty hotel with mold on the walls and water damage which attracted so many bugs there were termites everywhere

Beds were uncomfortable, room had major water damage and mold, termites all throughout the room, ants in the sink, no toilet paper in the bathroom, pool was gross and dirty

The room was cleanThe location was very good. I needed the hospital and it was pretty much next door. Also very convenient for the retail parkHad a TV with Netflix which was good!Staff were helpful and friendly

Property was a little tired but still cleanWiFi was okay - kept dropping out